Lyft Customer Service

Ways to contact Lyft and solve common issues

Since you cannot have a live conversation with a human at Lyft, we compiled a list of popular issues and how to resolve them. Below that are ways to file an issue report or possibly establish communication with Lyft. Read on.

Lyft: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Lyft.
There's more!
Click below to show 8 more questions, answers, and complete guides to common Lyft customer support problem.

Contacting Lyft customer support

Below you can compare and contrast the 3 ways to contact Lyft by looking at which ones are the fastest and which ones other customers recommend the most for solving Lyft customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Lyft across the following channels: Web, Twitter.

Phone number / contactWaitVotes
Online Help at lyft.com
Kundendienst
<38 Std1576
@asklyft
Kundendienst
12 min2735
Online Help at help.lyft.com
Nur Treiberunterstützung
<20 Std1467

Recent reasons customers contacted Lyft:

Need the phone number to the lyft
Hello I have a charge on my card from Lyft but I didn’t not use a Lyft so I don’t know...
I lost my keys. But I was not the registered rider. How could I find out about recover...
Driver was very carless and pulled right in front of an oncoming car. Help
My question is, how do I open black account? I as a new driver. can somebody help me? C...
Left my phone in the car.
Need my account refresh can’t get my earnings to cash oit
I need someone from customer service to give me a call if not I’m going to call the cop...
My last two rides that I took with you today today is November **th I did not get picke...
I need to cancel my Lyft account. My telephone number is ***-***-****. My email is...
Tried to buy a Lyft gift card with Amazon but purchase won’t go through.
On Friday the *rd of November I arrived at in Houston TX. At around * pm I requested a...
I am in need of a ride to and from a medical appointment. I intend to use Lyft. On the...
I want to change my credit card
Somebody used my bank card for a lyft ride twice
More customer issues

Help me with my issue

Does GetHuman work with Lyft?

GetHuman does not work with Lyft's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Lyft at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Lyft's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How do I request a refund from Lyft?
How Do I Change My Phone Number on Lyft?
How Do I Check the Balance on My Lyft Gift Card?
What do I do if I was charged incorrectly by Lyft?
How Do I Change My Lyft Profile Picture?
How Do I Use My Lyft Gift Card for My Purchase?
Why Have I Not Been Paid by Lyft?
Solutions to common issues

Contacting Lyft at a Glance

Lyft hat keine Telefonnummer
Lyft hat keine Chat-Option
Lyft hat keine Kunden-E-Mail
Lyft hat 2 HilfeforenBEST
Lyft hat 1 Twitter-Handle
Lyft hat keine Facebook-Seite
Contact information overview

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