Boost Mobile Kunden-FAQ

To transfer phones while keeping the same number, you need to switch your SIM card from the old phone to the new one. If your new phone requires a different size SIM card, you can visit a Boost Mobile store or contact customer support to get the correct size. Ensure your new phone is compatible with Boost Mobile’s network. Once your SIM card is transferred, your service should continue without interruption.

To transfer phones on your current Boost Mobile plan, follow these steps: 1. Insert your Boost SIM card into the new phone. 2. Ensure the new phone is unlocked and compatible with Boost Mobile. 3. Activate the new phone either online through the Boost Mobile website or by contacting Boost Mobile customer service. Once activated, your service should transfer to the new phone immediately.

To unlock a Boost Mobile phone bought at Walmart, the device must meet the following criteria: it should be active on the Boost Mobile network for at least 12 months, the account must be in good standing, and the phone should not be reported lost or stolen. For additional assistance, refer to the contact information provided on this page.

To speak with a manager at Boost Mobile customer care, first dial the customer service number. Upon connection, you generally get automated responses. Navigate the menu by following the instructions, usually, you'll need to press the correct button to speak to a representative. Then, after reaching a representative, kindly ask them to transfer your call to a manager. Please note, managers may not always be immediately available, so you may need to arrange a callback.

To swap your Boost Mobile service from one phone to another, you'll first need to ensure that the device you're shifting to is eligible. You can visit the Boost Mobile website to check for device compatibility. If eligible, log into 'My Account' on the Boost Mobile website. Click on the 'Start Swap' button on the dashboard. You will then be asked to provide the serial number (IMEI/MEID) of the new device. If the swap is successful, you'll see a confirmation message. You'll also need to swap out your SIM card from your old device to the new one. Please note, it's important to back up any contacts, photos, or other data you wish to keep before the swap process.