Boost Mobile Phone Number

Call Boost Mobile customer service faster with GetHuman

Customer service
  • Calls Boost Mobile's Customer Service department
  • The average hold time is 13m
  • The current wait is approximately 14m
  • Hours are Mon-Fri 4am-8pm, Sat-Sun 4am-7pm PST
  • The best time to call is 8:00am
  • Beliebte Probleme für dieses Callcenter: Zahlungsvereinbarung, Überweisungsservice, verlorenes oder kaputtes Telefon, Geräteunterstützung und Problem mit einer PIN.
  • Reach a live Boost Mobile agent: Geben Sie eine 10-stellige Telefonnummer oder # ein, um ein neuer Kunde zu werden.
  • What you hear when you call: Rufen Sie an, um Ihren neuen Dienst zu aktivieren? Sagen Sie „aktivieren“. Ansonsten: Haben Sie ein aktives Boost-Konto?

Anmerkungen des Herausgebers zur telefonischen Kundenbetreuung von Boost Mobile

Nov 21, 2023

Boost Mobile is a low-cost, prepaid wireless service operating in the United States. Many customers are attracted to Boost due to its affordable wireless options and services, which is why Boost Mobile offers comprehensive phone-based customer support.

Why do People Call Boost Mobile Customer Support?

People call Boost Mobile Customer support for a range of reasons, including:

  • Setting up new service
  • Changing or canceling service
  • Purchasing new devices
  • Questions about bills and charges
  • Technical support
  • Arranging for the return, upgrade, or replacement of a device

Boost Mobile Telephone Customer Service Hours

Live telephone help is available for Boost Mobile customers Monday through Friday from 4 am to 8 pm Pacific time and Saturday and Sunday 4 am to 7 pm Pacific time. Customers with Android devices can dial 611 to be connected with Boost Mobile's customer care department.

How do Customers Feel About Boost Mobile Customer Service?

Many customers report frustration with Boost Mobile customer service, though it should be noted that the company also has many supporters as well. Because Boost is a prepaid, budget company, Boost does not have the extended phone support hours that some wireless companies provide.

Other complaints include inconsistent information from phone representatives as well as difficulty working through the system menu to get to a live operator.

Online Mentions of Boost Mobile Customer Service

In one case, a Boost Mobile customer reported that her phone had a broken screen, making it impossible for her to read text messages. Unfortunately, Boost Mobile customer support staff didn't understand this and kept sending her security codes via text, which she could not read due to the broken screen.

Another report was from a customer who purchased a pre-owned iPhone from Boost Mobile online. The phone did not work when she received it and was told by multiple Boost Mobile customer support representatives that a new phone was being shipped.

Eventually, a supervisor told her that she had received incorrect information from the representatives and that she would have to go through their warranty management company for a replacement.

What Kind of Services Can Boost Mobile Phone Representatives Provide?

A Boost Mobile phone representative can provide the following services:

  • Start service
  • Explain different plans and services
  • Sign you up for different plans and services
  • Answer questions about billing and charges
  • Investigate billing disputes
  • Help you purchase new devices
  • Sell you a Boost Mobile SIM card kit for the company's "Bring Your Phone" plan

What Boost Mobile Customer Service Issues Can't Be Addressed by Phone?

Most issues that customers have with their phones, mobile devices or Boost Mobile accounts can be handled by the company's phone-based customer support.

However, some issues are not resolvable over the phone. These include:

  • Broken phones that need to be replaced or fixed
  • Accessory purchases
  • Hands-on technical issues, such as putting a SIM card into a new phone if you don't feel comfortable doing this yourself.

Tip for Effective Calls to Boost Mobile Customer Service

If you call Boost Mobile from a phone associated with your account, customer support representatives should be able to locate your information after confirming your identity.

However, if your phone is broken, you may need to call from another line. In such cases, have your account number handy, a recent bill will have that information, as will your online account profile. Being able to provide your account number will help expedite your case.

What Can I do if my Call to Boost Mobile Customer Service is Unsuccessful?

Sometimes, customer service calls don't go well. Unsuccessful calls to Boost Mobile customer service can happen due to multiple factors, including poor communication or badly trained representatives.

If your call to Boost Mobile did not result in a positive resolution, write down your main problems or concerns, along with what happened during your first call.

Next, describe what you would like to happen as a result of your call. By having these details in writing, and in front of you, you may find that you are better able to communicate with Boost Mobile.

Next, try one of the following:

  • Call back and speak to a different representative. Some representatives are better trained than others and the next one you speak to may be able to sort out your issue. You may also find that you communicate better with the next representative that you speak to.
  • Communicate with Boost Mobile in writing via its live chat option, community forum, or social media accounts. Sometimes its easier to get your point across in writing. In addition, having a written record of your communication with a Boost Mobile customer service representative can be useful if the problem continues.
  • Visit a Boost Mobile retail store. You may want to call in advance to make sure that someone there can talk with you, but a live meeting with a representative can sometimes bring an issue to a quick resolution.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Reasons customers like you called recently

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How to call Boost Mobile

Boost Mobile Customer Phone Number 888-266-7848 - Stats

Telefonnummer zum Wählen888-266-7848
Rückruf möglichNEIN
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 4-20 Uhr, Sa-So 4-19 Uhr PST
Beste Zeit zum Wählen08.00 Uhr
Durchschnittliche Wartezeit13 Minuten
Aktuelle Wartezeit14 Minuten
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
KommunikationskanäleTelefon, Twitter, Facebook, Internet, Chat
Qualität der Kommunikation61%
Qualität der Hilfe76%
Informationen zuletzt aktualisiertTue Nov 28 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Boost Mobile's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Boost Mobile, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Boost Mobile Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Boost Mobile, da 150,480 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 888-266-7848 beantwortet, sind Payment Arrangement, Transfer Service, Lost or Broken Phone, Device Support, Problem With a PIN und andere Kundendienstprobleme. Das Boost Mobile Call Center, in das Sie anrufen, hat Mitarbeiter von Oklahoma, Texas, Colorado, Kansas, Nevada und ist laut Kunden Mon-Fri 4am-8pm, Sat-Sun 4am-7pm PST geöffnet. Insgesamt hat Boost Mobile 2 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Boost Mobile Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

What is GetHuman's Relationship to Boost Mobile?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Boost Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

More Toll-free & Customer Numbers

Allgemeine Unterstützung866-402-7366

Beyond the Phone Number

Es gibt andere Möglichkeiten, mit Boost Mobile in Kontakt zu treten, einschließlich Live-Chat und ihrer Website/Helpdesk und ihrem Twitter-Konto sowie über Facebook/Messenger. Weitere Informationen finden Sie auf unserer Boost Mobile Kundendienstseite.
Boost Mobile Customer Service

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