Straight Talk Phone Number

Calling Straight Talk customer service faster by GetHuman

800-876-5753
Customer service
Current Wait: 19 min (14m avg)
Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Drücken Sie jedes Mal 1, dann 1, 5, 2, 5, 2, 3, dann 3 und dann 0 #, wenn Sie nach einer Telefonnummer gefragt werden

Reasons customers like you called recently

I need my text records to give to my attorney for a very important court case
I need to cancel my auto-refill on straight talk but when I called, they didn't cancel...
Screen is badly cracked on the phone
i pay every month for about * yr had service * day
My husband got a phone and we need help getting his phone number we don't know it
my straight talk phone does not charge anymore and I can not turn it on I would like to...
I PUT * CARDS ON MY PHONE ON MY PHONE ON OCT **ST MY PHONE IS NOW OFF WHEN I SHOULD BE...
my phone service was deactivated
can not call on my phone
I fell asleep with the internet pulled up.*It ran my data out. I refilled my service on...
I fell and cracked the screen on my LG REBEL * cell phone. Is it better to get a new L...
Turn on service with bring ur own phone plan
No service can not make any phone calls
My lady bought a Straight Talk flip phone and got a Kansas area code instead of one for...
I cannot make international calls. I paid $**.** on ** Oct. and my account shows that i...
See more recent reasons for calling

Help me with my issue

How to call Straight Talk

Our Editor's Notes on Straight Talk's Phone-Based Customer Care

Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support.

Why Do People Need Straight Talk Customer Service?

Straight Talk users call the company's customer service department for a range of reasons, including:

  • Purchasing a new phone or device
  • Upgrading a phone or device
  • Starting new service
  • Changing or canceling service
  • Billing questions and inquiries
  • Addressing phone theft issues

Ways to Call Straight Talk

Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call.

When to Call Straight Talk

Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week.

Getting the Best Service From Straight Talk Customer Care

Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service.

How do Customers Feel About Straight Talk Customer Service?

Many consumers have expressed frustration with Straight Talk's phone-based customer service. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers.

Concerns about data usage are often reported by users. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between

J.D. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands.

Media Reports

In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. Many customers received refunds from the company.

What Kind of Issues can Straight Talk Customer Support Solve?

Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. These include:

  • Billing issues
  • Phone theft issues
  • Questions about data usage and calls made
  • Recommendations regarding appropriate calling and data plans
  • Starting, changing and ending service
  • Purchasing and upgrading devices

Issues That Can't Be Resolved Over the Phone

Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced.

What if I Can't Resolve my Issue with Straight Talk Over the Phone?

Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up.

Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down:

Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. Calling Straight Talk back may result in you getting a representative who is able to help you.

Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns.

Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative.

Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty.

Send a letter: It is also possible to write and send a letter to Straight Talk. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency.

Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next.

By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome.

Customer Number 800-876-5753 - by the Numbers

Telefonnummer zum Wählen800-876-5753
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-So: 8-12 Uhr EST
Beste Zeit zum Wählen8:15 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie jedes Mal 1, dann 1, 5, 2, 5, 2, 3, dann 3 und dann 0 #, wenn Sie nach einer Telefonnummer gefragt werden
Durchschnittliche Wartezeit
Aktuelle Wartezeit19
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Chat, E-Mail, Twitter, Web, Facebook
Qualität der Kommunikation54%
Qualität der Hilfe57%
Kundenstimmen4,319
Informationen zuletzt aktualisiertSat Nov 21 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Straight Talk's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Straight Talk, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Straight Talk Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Straight Talk, da 115,920 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-876-5753 beantwortet, sind Lost or Stolen Phone, Device Support, Transfer Phone Number, SIM Card Transfer, Account Access und andere Kundendienstprobleme. Das Straight Talk Call Center, in das Sie anrufen, hat Mitarbeiter von Florida und ist laut Kunden Mon-Sun: 8am-12am EST geöffnet. Insgesamt hat Straight Talk 4 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Straight Talk Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Straight Talk - by phone or otherwise

Während 800-876-5753 die beste gebührenfreie Nummer von Straight Talk ist, gibt es insgesamt 10 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Straight Talk Kunden darin, die 877-430-2355 Telefonnummer der Mitgliederservices Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über Live Chat für Customer Service. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Straight Talk kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Straight Talk.

What is GetHuman's Relationship to Straight Talk?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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