Verizon Wireless Phone Number

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Customer service
Fordern Sie einen neuen Service an
  • Calls Verizon Wireless's Customer Service department
  • The average hold time is 7m
  • The current wait is approximately 16m
  • Hours are Mon-Fri 8am-7pm, Sat-Sun 8am-5pm EST
  • The best time to call is 8:15am
  • Beliebte Probleme für dieses Callcenter: Konto kündigen oder ändern, Anfechtung einer Gebühr, Kontozugriff, verlorenes oder kaputtes Telefon und Gerätesupport.
  • Reach a live Verizon Wireless agent: Warten Sie, bis die automatische Sprachausgabe beginnt, und drücken Sie dann durch die Anforderungen (4) für Kontoinformationen Null. Sie müssen die Kontoinformationen überprüfen, sobald Sie einen Vertreter in der Leitung haben.
  • What you hear when you call: Beginnen Sie mit der Vorwahl und sagen Sie die Verizon-Telefonnummer, über die Sie anrufen, oder geben Sie sie ein. Wenn Sie noch kein Mitglied sind, drücken Sie die Rautetaste.

Calling Verizon Wireless Customer Care at 800-922-0204

Nov 10, 2023

This number is only useful if you happen to be a Verizon customer, as it's the direct line to the Verizon assistant. When you call, If you are a Verizon customer, you're immediately greeted by the assistant and told that your number has been validated by the fact that you've called from a Verizon number. The system explains that should you need to further validate your number, you'll be asked to do so later in the call.

I initially asked the system if I could check my account balance, and the system confirmed that my last bill had been paid on time. I then asked when my next bill was due, and it provided the applicable due date and confirmed that it would be the same date each month.

I followed by asking how long my contract was for, and the system told me that it could send me a link with a copy of my two most recent bills to the number I was calling from. If I wanted, I could also request a paper copy of either of my two most recent bills, which would likely take up to 10 days to receive by mail. I declined to do that and asked if I could check whether I was eligible to upgrade to a new phone.

The system told me it could not verify my eligibility because I was not listed as the account owner. I could ask to be added as the account owner, or I could go back to a previous menu or the main menu. I asked to go to the main menu; however, the system hung up on me upon making that request.

Overall, I thought there were some good things and some bad things with this call. On the plus side, I had no problem getting answers to simple questions about my account, and the system was able to verify who I was rather easily. On the other, the system can't give you much information beyond the basics unless you're considered the account owner, and if you aren't yet a customer, it doesn't offer any help. It's also not very helpful to have the system hang up when you try to go back to the main menu, even if there is no wait to talk to the system.

I'd only recommend calling this number if you happen to already be a Verizon customer, as it can't help anyone who isn't. Even then, I'd only call for the most basic information, as it's not an extensive system and doesn't provide any kind of menu to help you get new information.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Reasons customers like you called recently

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How to call Verizon Wireless

Verizon Wireless Customer Phone Number 800-922-0204 - Stats

Telefonnummer zum Wählen800-922-0204
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 8-19 Uhr, Sa-So 8-17 Uhr EST
Beste Zeit zum Wählen8:15 Uhr
Durchschnittliche Wartezeit7 Minuten
Aktuelle Wartezeit16 Minuten
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
KommunikationskanäleTelefon, Chat, Web, Facebook, Twitter
Qualität der Kommunikation84%
Qualität der Hilfe61%
Informationen zuletzt aktualisiertThu Nov 30 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Verizon Wireless's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Verizon Wireless, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Verizon Wireless Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Verizon Wireless, da 179,604 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-922-0204 beantwortet, sind Cancel or Change Account, Dispute a Charge, Account Access, Lost or Broken Phone, Device Support und andere Kundendienstprobleme. Das Verizon Wireless Call Center, in das Sie anrufen, hat Mitarbeiter von New York, New Jersey, Georgia, India und ist laut Kunden Mon-Fri 8am-7pm, Sat-Sun 8am-5pm EST geöffnet. Insgesamt hat Verizon Wireless 7 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Verizon Wireless Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

What is GetHuman's Relationship to Verizon Wireless?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Verizon Wireless. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

Es gibt andere Möglichkeiten, mit Verizon Wireless in Kontakt zu treten, einschließlich Live-Chat und ihrer Website/Helpdesk und ihrem Twitter-Konto sowie über Facebook/Messenger. Weitere Informationen finden Sie auf unserer Verizon Wireless Kundendienstseite.
Verizon Wireless Customer ServiceVerizon Wireless Call-back Service

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