WalMart Phone Number

Call WalMart customer service faster with GetHuman

Customer service
  • Calls WalMart's Customer Service department
  • The average hold time is 33m
  • The current wait is approximately 36m
  • Hours are 24 hours, 7 days
  • The best time to call is 8:15am
  • Beliebte Probleme für dieses Callcenter: Kontoinformationen aktualisieren, Bestellung zurücksenden, Artikel fehlen, Bestellung verfolgen und Gebühr erstatten.
  • Reach a live WalMart agent: Drücken Sie 2, dann 1, dann 3, dann 5 ODER sagen Sie immer wieder "Kundenservice".
  • What you hear when you call: Für Bestellungen, Online-Abholung oder Lieferung drücken Sie die 1. Für Standorte und Öffnungszeiten von Walmart oder Sam's Club drücken Sie die 2. Shop-Erlebnisse, Geschenkkarten oder Kreditkarten drücken Sie die 3. Wenn Sie ein aktueller oder ehemaliger Mitarbeiter sind, drücken Sie die 4 .

Calling WalMart Customer Care at 800-925-6278

Nov 20, 2023

Calling Walmart's customer service has some usage, but its ability to find a Walmart near you is pretty limited unless you know the ZIP Code you want to search for a store.

When I called, I asked the system for the store locator, intending to ask for a Walmart location that had a deli where I'm currently located. The system told me that I could look up Walmart or Sam's Club locations and further divide them by requesting locations near a certain ZIP Code or by the location I was calling from.

I decided to ask for Walmart locations by the location of my phone, and the system took a second before telling me that my closest Walmart location was in Greenfield, Indiana. I normally live on Indianapolis' west side, not its east side, meaning that the system was telling me my nearest Walmart was located 40 minutes away from my normal home.

I actually live just five minutes from a Walmart, so this shocked me. I asked it for the next closest location three more times and got two more locations in Indianapolis and one in Fishers, none close to where I live nor where I happened to be calling from.

After that frustration, I asked to find a Walmart by zip code, and the system gave me a Honolulu Walmart that I had visited before. I asked it for its hours, but the system told me it could not reveal the hours because they would vary by store. My best bet would be to call the store itself and request its hours from that number.

I then returned to the main menu to get information about a deli near me, but a deli was not a search option presented. My only options were Walmart, Sam's Club, Neighborhood Market and a Walmart pharmacy. With that information, I ended the call, unable to get any more information.

Overall, I was not impressed with this number. Knowing your ZIP Code when traveling is helpful, but you'll be totally lost if you don't. The system seems to tie where you're calling from to your phone number, regardless of where you happen to be. That's a serious problem with people moving as much as they are; it makes this feature useless for many people who moved away from home.

Given the wildly inaccurate location feature, I would only use this feature if you genuinely knew where you were when asking for a store. The system cannot use your phone's location services if you're traveling and looking for a Walmart.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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WalMart Customer Phone Number 800-925-6278 - Stats

Telefonnummer zum Wählen800-925-6278
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-Öffnungszeiten24 Stunden, 7 Tage
Beste Zeit zum Wählen8:15 Uhr
Durchschnittliche Wartezeit33 Minuten
Aktuelle Wartezeit36 Minuten
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
KommunikationskanäleTelefon, Facebook, Internet, E-Mail
Qualität der Kommunikation66%
Qualität der Hilfe69%
Informationen zuletzt aktualisiertWed Nov 29 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

WalMart's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von WalMart, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem WalMart Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von WalMart, da 115,086 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-925-6278 beantwortet, sind Update Account Info, Return an Order, Missing Item, Track an Order, Refund a Charge und andere Kundendienstprobleme. Das WalMart Call Center, in das Sie anrufen, hat Mitarbeiter von California und ist laut Kunden 24 hours, 7 days geöffnet. Insgesamt hat WalMart 5 Telefonnummern. Es ist nicht immer klar, wie man am besten mit WalMart Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

What is GetHuman's Relationship to WalMart?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like WalMart. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

Es gibt andere Möglichkeiten, mit WalMart in Kontakt zu treten, einschließlich E-Mail und deren Website/Helpdesk sowie über Facebook/Messenger. Weitere Informationen finden Sie auf unserer WalMart Kundendienstseite.
WalMart Customer ServiceWalMart Call-back Service

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