United Airlines Phone Number

Calling United Airlines customer service faster by GetHuman

800-864-8331
Customer service
844-201-2572
Neue Reservierungen
Current Wait: 31 min (21m avg)
Hours: 24 hours, 7 days; best time to call: 3:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Wenn die Stimme zu sprechen beginnt, drücken Sie "0" und dann erneut "0", wenn er weiter spricht. Sagen Sie dann "Ja", wenn sich Ihre Reservierung innerhalb der USA befindet, oder "Nein", wenn sie international ist.

Reasons customers like you called recently

We booked first class tickets to Orlando from Newark (verification MVH*H*) leaving EWR...
Trying to change a flight that I booked with credits through United. Received this erro...
Does United have a direct flight from JAX to PWM*I will be leaving March ** this is a o...
i canceled my flight in may because of travel restrictions from Covid I told them i...
I canceled my flight in May for my trip to Honolulu in June because of travel restricti...
I need confirmation of what can go in my carry on bag and what cannot go in there
Use credit voucher yet to be issued
Want to change my ticket from myself to my husband.
I want to use a credit I have.
I applied for a United Airlines credit card on ******* and was approved but I do not ha...
I have a group traveling to Rostand Honduras on UA in Feb. will they have to have a CO...
Would a valid driver license work for traveling within US?
I need to check in for my flight. Trying to do it online but I’m not able to. The page...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on United Airlines's Phone-Based Customer Care

United Airlines is a major international airline that operates routes around the world. As the third-largest airline in the world, United gets many calls each day to its customer service center.

Why Do People Call United Airlines Customer Support?

While United Airlines has a robust website, many people still opt to call its customer service representatives. Typical requests include:

  • Purchasing airline tickets and other travel products
  • Checking flight status and scheduling
  • Rebooking canceled and delayed flights
  • Checking on lost baggage
  • Requesting refunds
  • Mileage Plus Loyalty program questions
  • Offering complaints or compliments
  • Checking for items lost on airplanes
  • Coordinate accessibility for customers with disabilities
  • Travel advisory questions

Best Tips for Calling United Customer Service

Before calling United Airlines customer service, make sure that you are calling the correct number for addressing your concern. United has different phone numbers for its departments, including reservations, accessibility, and Mileage Plus. In addition, United has separate phone lines for different countries. Travelers should be aware of the United phone number for the country that they are currently in.

Most United Airlines customer service phone lines are open all the time, but some have more restricted hours. For example, there are dedicated phone lines for non-English speakers, and their business hours are limited. Ensure that you are calling at the right time, adjusting for time zone differences, to avoid frustration.

How Do People Feel About Calls to United Airlines Customer Service?

As one might expect, there is a range of reports about United's phone-based customer service. Some people claim that they are able to receive quick and courteous resolutions to their issues while others feel that United Airlines representatives are non-receptive to legitimate customer concerns. There are several media reports of individuals having to involve third parties, such as consumer advocates and journalists, before their case is resolved.

Mentions in News Media

There have been some mentions of United customer service in the news media, though it should be noted that the more egregious cases have involved unusual situations, such as a glitch in United's boarding system that resulted in a passenger being labeled a "no-show," resulting in a canceled return ticket.

In that case, third-party advocates had to get involved as it appeared that United's customer service representatives were not equipped to handle such a situation. Another unusual case involved code sharing between United and another airline, resulting in gaps in travel plans that were not easily remedied.

What Issues Can United Customer Service Handle Over the Phone?

United Airlines' customer service team can handle a wide variety of issues over the phone, including ticket sales, refund processing, changes to flights and itineraries, loyalty program issues and questions about travel advisories.

Note: If you wish to purchase an airline ticket over the phone, keep in mind that you'll have to pay a surcharge in addition to the price of your ticket. This is a standard practice among many airlines and something you should be aware of if you call United to book a ticket.

What Can I Do if Unhappy with my Call to United Airlines?

If you end a call with United Airlines customer service with the sinking feeling that you haven't accomplished much, don't lose heart. There are still options open to you.

First, write down what happened during your call. Having this information written down can help you stay focused during further communications with United.

Next, write down your desired outcome: Do you want an apology? A refund? Credit toward a future fare? Once you know what you want, you'll be in a better position to try and obtain it.

After you've done these things and feel calm enough to try contacting United again, consider these next steps:

  • Call United back. You'll likely get a different agent who may be in a better position to help you. Keep in mind that agents differ in training and experience, and the next representative that you speak to may be able to resolve your case.
  • Try getting ahold of United through a different method, such as live chat, United's online customer service form, or via Twitter or Facebook. One advantage of these methods is that your communications will be in writing, providing you with a record of what you and the agent discussed. This can be useful if you need to escalate your case.
  • If you purchased your ticket through a travel agent or a third-party travel site, contact the agent or site and try to enlist their help. They may be able to successfully help you get an appropriate response to your concerns.
  • If you are already at an airport and are having issues with your ticket or another concern, visit a ticketing counter and ask if the representative there can help you.

Customer Number 800-864-8331 - by the Numbers

Telefonnummer zum Wählen800-864-8331
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-Öffnungszeiten24 Stunden, 7 Tage
Beste Zeit zum Wählen15:15 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenWenn die Stimme zu sprechen beginnt, drücken Sie "0" und dann erneut "0", wenn er weiter spricht. Sagen Sie dann "Ja", wenn sich Ihre Reservierung innerhalb der USA befindet, oder "Nein", wenn sie international ist.
Durchschnittliche Wartezeit
Aktuelle Wartezeit31
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Web, E-Mail, Twitter, Facebook
Qualität der Kommunikation41%
Qualität der Hilfe81%
Kundenstimmen35,194
Informationen zuletzt aktualisiertSat Jan 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

United Airlines's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von United Airlines, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem United Airlines Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von United Airlines, da 218,658 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-864-8331 beantwortet, sind Refund Flight, Baggage Problem, Change Flight, Flight Inquiry, Special Request und andere Kundendienstprobleme. Das United Airlines Call Center, in das Sie anrufen, hat Mitarbeiter von India, Philippines, Massachusetts, Ohio, North Carolina, Nevada, Illinois und ist laut Kunden 24 hours, 7 days geöffnet. Insgesamt hat United Airlines 12 Telefonnummern. Es ist nicht immer klar, wie man am besten mit United Airlines Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting United Airlines - by phone or otherwise

Während 800-864-8331 die beste gebührenfreie Nummer von United Airlines ist, gibt es insgesamt 23 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen United Airlines Kunden darin, die 844-201-2572 Telefonnummer der Neue Reservierungen Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 844-201-2572 für Neue Reservierungen. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit United Airlines kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for United Airlines.

What is GetHuman's Relationship to United Airlines?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like United Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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