American Airlines Phone Number

Calling American Airlines customer service faster by GetHuman

800-433-7300
Customer service
Current Wait: 15 min (15m avg)
Hours: 24 hours, 7 days; best time to call: 2:25pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Problem mit einem FlugFlug abgesagtFluganfrageReservierung aktualisierenReiseroute findenA different issue
Get to a live person fastest: Drücken Sie an jeder Eingabeaufforderung 0 und ignorieren Sie Nachrichten, dann 1, wenn sich der Flug innerhalb der USA befindet, und 2, wenn sich der Flug außerhalb der USA befindet

Reasons customers like you called recently

Grandmother passed away I need a flight for today
vor 7 Stunden
My grandmother passed away I need q flight for tommarow
vor 7 Stunden
I need to book a flight for tommarow my grandmother passed away I would be trying to le...
vor 7 Stunden
a flight and would like to cancel it...
vor 19 Stunden
I need to cancel my airline reservation.
vor 21 Stunden
Important advice against corona virus for all the world (latest updates)**Hello...
vor einem Tag
Change flight return because of emergency
vor einem Tag
Change flight time family emergency
vor einem Tag
I have a flight for tomorrow morning at *:** am to Charlotte NC is the plane going to b...
vor 2 Tagen
I have my return flight from PHX to TRI for May ** return. Confirmation code: RHVLBU...
vor 2 Tagen
I did not receive any confirmation code or email with details about my trip
vor 2 Tagen
we would like to redeposit our miles into our account
vor 3 Tagen
Is there social distancing in the plane
vor 3 Tagen
American changed my flight arrival time in Phoenix. I have to cancel my reservations...
vor 3 Tagen
I have an airline ticket to fly to Belize. There are seven of us that have tickets to f...
vor 3 Tagen
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on American Airlines's Phone-Based Customer Care

American Airlines, also known as AA, is a major air carrier that flies all over the world. With thousands of flights every day, it's not surprising that American Airlines gets a huge number of phone calls each day at its call center.

Why Do People Call American Airlines Customer Support?

  • Making reservations for flights or other travel, such as vacation packages or cruises
  • Changing or canceling flights
  • Flight rebooking after a delay or cancellation
  • Asking for refunds or ticket credits
  • Questions about AAdvantage loyalty memberships and points
  • Questions about lounge access
  • Filing complaints or compliments about AA employees
  • Inquiring about lost or delayed baggage
  • Coordinating assistance for children traveling alone or passengers with disabilities
  • Questions about travel advisories
  • Technical support for using the AA.com website

Best Practices for Calling American Airlines Customer Service

As an international company, American Airlines provides phone-based customer service in multiple languages and in many countries. Before calling, check the American Airlines website for the correct number to call.

Countries: You can call American Airlines toll-free from the United States as well as some other countries. In some places, however, calls to American Airlines are toll calls. Make sure you are calling the correct number from the country you are calling from

Languages: American offers U.S. based phone support in multiple languages, including English, Spanish, Japanese, and Mandarin Chinese at all times. French, Portuguese and Creole language assistance is available during limited daytime hours. In addition, customers who are deaf or hard of hearing can use the National Relay Service, which is available 24 hours per day, every day.

Concern: There are different numbers for different concerns. If you are calling about your Admiral's Club membership, AAdvantage account, or baggage issues, for example, you'll need to call a designated number to speak to the right customer service agents.

Next, make sure you have any needed items or documents in front of you, such as your AAdvantage number, ticket confirmation number, correspondence from American Airlines or your travel agent, payment method (such as a credit card), your passport, and billing statements. You may need these over the course of your call.

It's also a good idea to have pen and paper handy so you can take notes if necessary.

How do Consumers Feel About Calling American Airlines Customer Service?

There seems to be a wide range of opinions on the quality of American Airlines' phone-based customer service. Some people report satisfaction with the service they received, while others complain of long wait times and customer service representatives who seem to be unable to issues.

One area of customer service that may be lacking is follow through on promises made by customer service agents. In one publicized case, an individual was the victim of a computer hacking that resulted in the transfer of frequent flyer miles. While a customer service representative promised to restore the miles, third-party intervention was necessary to make the situation right.

What Kind of Issues can American Airlines Customer Service Representative Resolve?

American airlines customer service can resolve many issues, including ticket purchases, changes and cancellations, questions about fairs, baggage issues and special requests.

Like most major airlines, AA will charge you a fee to book a ticket on the phone with a representative. If you wish to avoid this fee, purchase your ticket online.

What Can't Be Resolved With a Call to American Airlines Customer Service?

There are some issues that are difficult or impossible to resolve with American Airlines over the phone. These include:

Passport and visa issues: American Airlines is required to enforce all regulations for international travel. It is up to you to determine whether your passport is valid and whether you have the appropriate visas for your trip.

Items lost in airports and security checkpoints: If you lose an item before you enter the gate, you will need to contact the airport or TSA to report a lost item.

Problems with payment methods: If you are attempting to pay a fare or for a flight change and your payment method isn't working, you'll need to contact your financial institution.

Issues with American Airlines Flight Partners: If you book your fare through American Airlines but your flight is on one of AA's flight-sharing partners, you may need to call that airline to resolve some issues.

What Should You do if Your Call to American Airlines is Unsuccessful?

If you earned your call with American Airlines customer service and feel as though things did not go as you would have liked them to, don't give up. You still have options for getting your questions answered or an appropriate resolution to your problem.

  • Try calling American Airlines back. The next agent you speak to may have more training or experience than the person you spoke to previously. This agent may be able to resolve your problem or answer your question.
  • If calling doesn't seem to work, send American Airlines an email. The advantage of this method is that you will have a written record of your communications with American Airlines. This can be useful if you have to escalate your case.
  • If you purchased your American Airlines travel through a travel agent or online broker, contact the agent or company you worked with. They may be able to intercede on your behalf.

Customer Number 800-433-7300 - by the Numbers

Telefonnummer zum Wählen
800-433-7300
Rückruf möglich
JA
Anruf von einer realen Person entgegengenommen
JA
Abteilung, die Sie anrufen
Reservierungen
Callcenter-Öffnungszeiten
24 Stunden, 7 Tage
Beste Zeit zum Wählen
14.25 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem Menschen
Drücken Sie an jeder Eingabeaufforderung 0 und ignorieren Sie Nachrichten, dann 1, wenn sich der Flug innerhalb der USA befindet, und 2, wenn sich der Flug außerhalb der USA befindet
Durchschnittliche Wartezeit
Aktuelle Wartezeit
fünfzehn
Rang (unter den Telefonnummern)
1
Rang (insgesamt)
1
Alternative Methoden
Telefon, Web, Facebook, Twitter
Qualität der Kommunikation
82%
Qualität der Hilfe
30%
Kundenstimmen
48,652
Informationen zuletzt aktualisiert
Thu May 28 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

American Airlines's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von American Airlines, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem American Airlines Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von American Airlines, da 183,324 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-433-7300 beantwortet, sind Problem With a Flight, Cancelled Flight, Flight Inquiry, Update Reservation, Find Itinerary und andere Kundendienstprobleme. Das American Airlines Call Center, in das Sie anrufen, hat Mitarbeiter von Dallas, Tuscon, North Carolina, India, Mexico, Ireland, Canada, Japan und ist laut Kunden 24 hours, 7 days geöffnet. Insgesamt hat American Airlines 6 Telefonnummern. Es ist nicht immer klar, wie man am besten mit American Airlines Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting American Airlines - by phone or otherwise

Während 800-433-7300 die beste gebührenfreie Nummer von American Airlines ist, gibt es insgesamt 9 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen American Airlines Kunden darin, die 800-433-1790 Telefonnummer der Business Extra-Programm Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 800-433-1790 für Business Extra-Programm. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit American Airlines kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for American Airlines.

What is GetHuman's Relationship to American Airlines?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like American Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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