Microsoft - Tech Support Phone Number

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877-696-7786
Customer service
Current Wait: 19 min (15m avg)
Hours: Mon-Fri: 9am-5pm PST; best time to call: 9:15am
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Reasons customers like you called recently

*th time trying to contact microsoft for an issue that has still not been resolved. I h...
My Xbox one itself has an open mat type but my call of duty modern warfare has moderat...
blank screen after update
Computer froze at blue screen "Choose your keyboard layout" Now keyboard & mouse don't work.
Microsoft Store for Windows ** doesn't let me download anything. I receive an error eac...
My battery will not recharge
I have a Surface tablet that does not recharge the battery. I can only use when the bat...
I'm running Windows ** on an iMac thru VMWare and cannot access my Microsoft Windows a...
my one drive is not in sync and will not allow me to use attachments to emails. this...
I can login into Microsoft teams in laptop only...I can't able to login in oppo mobile...
I am lock out my email *Cannot retrieve it
Suspected malware*hacking. Start up icon is no longer clear. Other suspicious items h...
Seems like my whole familys devices are controling each other and turning there functio...
Hanging problem in windows ultimate *....
Hanging problem in windows ultimate *.my computer is hang when I start.not a single pro...
See more recent reasons for calling

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Our Editor's Notes on Microsoft - Tech Support's Phone-Based Customer Care

Microsoft is a major technology company that sells software, electronics and computers around the world. As one of the largest companies in the world, it isn't surprising that its tech support department gets a lot of calls every day.

Why Do People Call Microsoft Tech Support?

Customers call Microsoft tech support for a range of reasons, including:

  • Help with installing software or setting up equipment or a device
  • Questions about how to operate software or a device
  • Troubleshooting problems with Microsoft products
  • Assistance with renewing software subscriptions
  • Assistance with filing a warranty claim
  • Referrals to authorized technicians and providers of repair services

Best Practices for Calling Microsoft Tech Support

Microsoft prefers it when customers begin their support requests through the Microsoft website. Once on the "Contact Us" page, you will be presented with a menu of products and services.

Click on the icon that represents your product or service category and you'll be offered a dialog box and asked to type in your problem or question. From there, you'll be given some self-help suggestions and the offer of getting in touch with Microsoft via a telephone callback or live chat.

When requesting a callback from Microsoft, be sure that you have information about your product or service handy. This information could include your order number or the serial number for your product. You should also have pen and paper available so that you can take notes during your call. These notes can be helpful if you need to escalate your case.

How Do People Feel About Their Calls to Microsoft Tech Support?

There appears to be a range of opinions on the efficacy of Microsoft tech support. In many cases, it appears as though tech support representatives are pretty good at resolving technical problems and issues. Where they sometimes fall down on the job is dealing with problems with subscriptions, billing and appropriate responses to complex customer problems.

Some customers report that their cases are simply ignored by Microsoft, which can be incredibly frustrating. Third-party consumer advocates have reported that even their efforts have failed when trying to deal with a serious breach of customer service etiquette on the part of Microsoft tech support.

What Kind of Issues Can Microsoft Tech Support Resolve?

Microsoft tech support can assist with most consumer issues, including answering questions about setting up products and services, updating products and services and operating them correctly.

In addition, tech support can run diagnostics on systems and software and let consumers know whether they are going to have to return an item or send to an authorized repair center.

Microsoft customer service can also help with issues regarding the purchase of products and services, including subscriptions to the company's software products.

What Can't Be Resolved by Phone With Microsoft Tech Support?

Some issues may require the physical return of equipment, something that can be arranged over the phone, but it will require the customer to take action either through shipping a machine to the company or bringing it to a retailer or repair center.

In situations where a customer appears to be truly confused about the operation of a product or service, Microsoft tech support may have to instruct a caller to receive personal instruction at a retailer.

What Can I Do If I Am Unhappy With My Call to Microsoft Tech Support?

If you hang up the phone after a Microsoft tech support call and feel like you didn't accomplish what you needed to, don't fret. You still have options.

First, review any notes that you took during your call. If you opted to not take notes, consider writing down what you remember from your conversation with tech support. This information can be useful when getting back in touch.

Next, call Microsoft back. Explain to the tech support representative what happened during your first call and what you'd like as a resolution in this call. This rep may be better trained or have more experience and can actually help you.

If you don't have any luck during a second call, try getting in touch via Microsoft's live chat option or through its social media accounts. The advantage of both these methods is that you'll have a transcript of the communication. If you have to take your complaint up the corporate ladder or to a third-party, this transcript can show what the tech support person did or did not say during your conversation.

Another option is to ask for help on Microsoft's customer forums. In some cases, you may be able to get a resolution to your issue by talking with others who also use the same product or service.

Customer Number 877-696-7786 - by the Numbers

Telefonnummer zum Wählen877-696-7786
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenTechnischer Support
Callcenter-ÖffnungszeitenMo-Fr: 9-17 Uhr PST
Beste Zeit zum Wählen9:15 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie 0, dann 1, dann 1 und drücken Sie 0, bis die Übertragung abgeschlossen ist
Durchschnittliche Wartezeit
Aktuelle Wartezeit19
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Web, Twitter
Qualität der Kommunikation81%
Qualität der Hilfe45%
Kundenstimmen41,527
Informationen zuletzt aktualisiertMon Oct 19 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Microsoft - Tech Support's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Microsoft - Tech Support, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Microsoft - Tech Support Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Microsoft - Tech Support, da 198,894 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 877-696-7786 beantwortet, sind Recover Account, Technical Support, Update Account Information, Refund or Suspicious Charges, Account issues und andere Kundendienstprobleme. Das Microsoft - Tech Support Call Center, in das Sie anrufen, hat Mitarbeiter von Phillipines, India und ist laut Kunden Mon-Fri: 9am-5pm PST geöffnet. Insgesamt hat Microsoft - Tech Support 2 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Microsoft - Tech Support Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Microsoft - Tech Support - by phone or otherwise

Während 877-696-7786 die beste gebührenfreie Nummer von Microsoft - Tech Support ist, gibt es insgesamt 5 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Microsoft - Tech Support Kunden darin, die 800-936-5700 Telefonnummer der Technischer Support Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 800-936-5700 für Technischer Support. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Microsoft - Tech Support kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Microsoft - Tech Support.

What is GetHuman's Relationship to Microsoft - Tech Support?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Microsoft - Tech Support. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Microsoft - Tech Support Contact Info

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Technischer Support800-936-5700

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