AirBnB Phone Number

Calling AirBnB customer service faster by GetHuman

855-424-7262
Customer service
Current Wait: 30 min (15m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Drücken Sie jedes Mal 0 #, wenn Sie nach der auf Ihrer Kontonummer angegebenen Telefonnummer gefragt werden, und drücken Sie dann 1. Wenn Sie in unmittelbarer Gefahr sind, rufen Sie die örtlichen Behörden an.

Reasons customers like you called recently

I paid for my dog to stay at the cottage on my last trip to wivenhoe but due to airbnb...
*. I made a reservation after speaking to the host. He did not tell me assistance dogs...
Threatened by potential guest, have been screwed by last guest & airbnb out of money. N...
Airbnb charged my credit card for a house rental for which they then denied me. I have...
I can’t log into my account
CALL ME ASAP PLEASE!!!!!
Even though I am a guest the history does not want to give me the key. The other guest...
I am a host in airbnb,I have updated my hotel in your site by the name of jai goludev(c...
how to claim the offer that i get from airbnb, how long it will take to claim the offer...
Just now i have book apartment in Goa, India. Payment also done but i have not receiv...
I had damage that was estimated and reported in * days with other workmen not able to...
We are supposed to check in tomorrow and have not gotten any instructions from the home...
We have a booking request we want to accept. The the cost breakdown doesn't include th...
Can you please call me i have questions
Wanted a refund instead of credit when i cancelled our trip in July. The host said we...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on AirBnB's Phone-Based Customer Care

Airbnb is an online lodging broker that connects hosts with guests. With over 2 million people staying in Airbnb lodging every night, it isn't surprising that Airbnb gets a lot of customer service calls.

Why Do People Call Airbnb Customer Support?

People use AirBnB customer support for a range of reasons, including:

  • Questions about bookings
  • Reporting problems with bookings
  • Requesting refunds
  • Assisting guests when accommodations fall through or are not safe
  • Providing assistance to hosts who are having problems with guests
  • Questions about credit or debit card charges

Best Practices for Calling Airbnb Customer Service

Airbnb generally prefers it when guests and hosts work together to resolve problems. If you can't resolve a situation with your host, or you have an issue that has to be resolved by Airbnb itself, you can call its customer service number.

When possible, make sure you have a way to take notes during your call. These notes can come in handy if you need to escalate your case.

Tip: As you pack for your trip, drop a small notepad and pen into your backpack or purse. Having these on hand will make it easier for you to take notes if you have to contact Airbnb or your host.

Also, be aware of your surroundings: If you are unable to get into your accommodation and weather or other circumstances make it unsafe to call Airbnb customer service while outside, find a cafe or another safe place from which to make the call.

How Do People Feel About Their Calls to Airbnb Customer Support?

Airbnb is a rapidly growing company and, as one might expect, has had some growing pains. This has led to media reports of consumer dissatisfaction with AirBnB's customer service team.

One primary area of dissatisfaction is the company's response to travelers who find out after arriving at their destination that the accommodations they booked are unavailable, unsafe or unsanitary.

A traveler may find him or herself stranded while AirBnB customer service representatives try to work with the host or to locate alternative lodging. This can take time, something that often unacceptable to a tired traveler who may not have a safe place to wait for a return call.

It should be noted that there are other, more positive stories about the level of service provided by Airbnb, and many people feel that agents have gone above and beyond while addressing problems.

What Kind of Issues Can Airbnb Customer Support Resolve?

Airbnb customer service can resolve many issues over the phone, including reaching out to hosts regarding issues with accommodations, finding a stranded guest a different place to stay and facilitating refunds.

What Can't Be Resolved by Phone With Airbnb?

There are situations in which AirBnB users may have to scan and upload documents to substantiate a claim or to receive refunds. This has to be done through AirBnB's online system.

In situations where there is a conflict between host and guest and there doesn't appear to be a violation of Airbnb rules, phone representatives may not be able to provide refunds or other compensation to either party. This forces guests to negotiate with hosts directly, something that can be difficult, if not impossible, to do.

What Can I Do If I Am Unhappy With My Call to Airbnb?

If you get off the phone with Airbnb feeling as if you didn't accomplish anything with the call, don't lose heart. There are still things that you can do to achieve an appropriate resolution to your concern.

Before re-contacting Airbnb, review the notes you took during your original call. If you didn't take notes, and it is convenient to do so, write down what you remember from your first call. This information can be helpful when working with a different representative.

Next, call back. Different representatives have different levels of training and the next person you speak to may be better able to understand and address your concerns.

Another option is to use Airbnb's live chat function. This option provides you with a written record of the communication, which is very useful if you have to escalate your complaint, as well as the ability to communicate privately and quietly.

A third option is to email Airbnb customer service. While this may not be the best option if you need immediate assistance, it can be a good way of communicating more complex, but less urgent, concerns.

Airbnb also manages accounts on several social media platforms. You can try to get the attention of one of their social media managers via Twitter, Facebook or Instagram.

Customer Number 855-424-7262 - by the Numbers

Telefonnummer zum Wählen855-424-7262
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-Öffnungszeiten24 Stunden, 7 Tage
Beste Zeit zum Wählen14:30 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie jedes Mal 0 #, wenn Sie nach der auf Ihrer Kontonummer angegebenen Telefonnummer gefragt werden, und drücken Sie dann 1. Wenn Sie in unmittelbarer Gefahr sind, rufen Sie die örtlichen Behörden an.
Durchschnittliche Wartezeit
Aktuelle Wartezeit30
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Web, Chat
Qualität der Kommunikation32%
Qualität der Hilfe74%
Kundenstimmen68,973
Informationen zuletzt aktualisiertThu Oct 22 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

AirBnB's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von AirBnB, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem AirBnB Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von AirBnB, da 268,830 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 855-424-7262 beantwortet, sind Change Booking, Refund a Charge, Account Access, Cancel Booking, Missing Payment und andere Kundendienstprobleme. Das AirBnB Call Center, in das Sie anrufen, hat Mitarbeiter von Oregon und ist laut Kunden 24 hours, 7 days geöffnet. Insgesamt hat AirBnB 2 Telefonnummern. Es ist nicht immer klar, wie man am besten mit AirBnB Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting AirBnB - by phone or otherwise

Während 855-424-7262 die beste gebührenfreie Nummer von AirBnB ist, gibt es insgesamt 4 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen AirBnB Kunden darin, die 415-800-5959 Telefonnummer der Internationaler Kundenservice Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 415-800-5959 für Internationaler Kundenservice. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit AirBnB kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for AirBnB.

What is GetHuman's Relationship to AirBnB?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AirBnB. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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