GEICO Phone Number

Calling GEICO customer service faster by GetHuman

800-841-3000
Customer service
Current Wait: 40 min (23m avg)
Hours: 24 hours, 7 days; best time to call: 9:00am
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Reasons customers like you called recently

We opened a new policy on a lease about two weeks ago but we have not taken possession...
I am a former client. Who do I call about a lawsuit against me?
i need to access my policy to finish setting it up
Need to edit the start date of a binder and add the finance company information for a n...
I get paid on ********** and my policy will cancel on the same date at **:**am will my...
I'm paying over $**** for * months of auto-insurance coverage and I am highly consideri...
I need help with my auto policy. My collision and theft coverage was canceled because I...
I want to know details of my new $** increase. What caused the change?
I want to know EXACTLY what the changes to my policy are
I made a payment with the wrong card want to change the card payment
My parked car was hit by geico customer. I need to file claim but don't have policy num...
My name is Arnie Wadler and my policy number*is ****-**-**-**. I was enrolled in autom...
I want to cancel my insurance policy because I was looking for a quote not to purchase...
Cancel policy due to address changing and price doubling
double charged, and want to be reimbursed for overdraft fees amounting to $**
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on GEICO's Phone-Based Customer Care

Government Employees Insurance Company, better known as GEICO, is a car insurance company that operates in the United States. With over 15 million policyholders, it isn't surprising that GEICO gets a lot of customer service requests.

Why Do People Call GEICO Customer Support?

People call GEICO customer support for a range of reasons, including:

  • Applying for a new policy
  • Canceling or a changing an existing policy
  • Questions about coverage
  • File a claim
  • Request roadside assistance
  • Questions about billing and payment issues
  • Appealing a decision

Best Practices for Calling GEICO Customer Service

Here are some tips for getting your questions answered and issues resolved quickly when you call GEICO customer service:

  • Like many large companies, GEICO has multiple divisions, each with its own customer service department. Before calling GEICO, make sure you are calling the correct number.
  • Before calling, make sure you have information and documentation relevant to your situation in front of you, including: Policy numbers, the name of your insurance agent, billing statements, police reports or citations, information from the other driver or drivers who were parties to an accident or collision, attorney information, medical bills and copies of previous correspondence between you and GEICO.
  • Have pen and paper handy so that you can take notes during your call.

It should be noted that if you are calling GEICO to purchase a policy, your call will be handled by a licensed insurance agent.

How do Consumers Feel About Calling GEICO Customer Service?

Consumer feelings about GEICO customer service varies, with some people praising the good service they've received while others express frustration over how their concerns have been treated and handled by GEICO customer service agents.

Some of the most common complaints about GEICO customer service revolves around the inability of GEICO customer service representatives to explain premium increases or to hasten roadside assistance services when customers need a tow.

What Kind of Issues can GEICO Customer Service Representative Resolve?

GEICO customer service representatives and phone-based insurance agents can address and resolve many issues, including starting, changing, and canceling policies, opening new claims, tracking claims, answering questions about coverage and premiums and researching billing transactions.

What Can't Be Resolved With a Call to GEICO Customer Service?

A GEICO customer support agent can't make determinations about insurance claims and don't set premium rates. If you are unhappy about how a claim has been handled or the fact that your insurance premiums have gone up, keep in mind that the person who answers the phone when you call had nothing to do with either decision. You may need to speak to your insurance agent or escalate your case with GEICO to achieve the resolution you want.

What Should You Do If You Have an Unsuccessful Call with GEICO?

If you get off the phone with GEICO customer service and feel as though your case has not been appropriately handled, or that your questions have not been answered, don't give up. You have several options when dealing with GEICO, so don't feel as though your last conversation with its customer service team is the last word on your issue.

  • First, review your notes from your original phone call to Geico. If you did not take notes during your call, write down what you remember from the conversation. This information can help keep your conversation on topic when you re-contact GEICO.
  • Next, call GEICO back. Keep in mind that customer service representatives have different levels of training and education, as well as experience. The next person you speak to may be able to resolve your situation, answer your question or escalate your case to an appropriate manager.
  • GEICO offers multiple contact methods. If calling doesn't seem to be working for you, consider sending an email through GEICO's online email form, getting in touch through social media or sending GEICO a letter through postal mail. One advantage of using social media or email is that you will have a written transcript of both sides of your conversation with GEICO.
  • Talk to the insurance agent who sold you your policy. He or she may be able to advocate for you.
  • If you are unable to resolve your issue after escalating your case to GEICO management, contact the agency in your state that oversees insurance companies. Filing a complaint takes time and you will likely not see an immediate result, but working through government channels can often be successful, especially if other policy-holders file similar complaints.

Customer Number 800-841-3000 - by the Numbers

Telefonnummer zum Wählen800-841-3000
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-Öffnungszeiten24 Stunden, 7 Tage
Beste Zeit zum Wählen09.00 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie 0, drücken Sie 0, drücken Sie 0 und warten Sie
Durchschnittliche Wartezeit
Aktuelle Wartezeit40
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Twitter, Web
Qualität der Kommunikation74%
Qualität der Hilfe39%
Kundenstimmen34,348
Informationen zuletzt aktualisiertMon Oct 19 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

GEICO's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von GEICO, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem GEICO Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von GEICO, da 286,824 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-841-3000 beantwortet, sind Coverage Questions, Make a Claim, Update Account Info, Cancel Policy, Refund a Charge und andere Kundendienstprobleme. Das GEICO Call Center, in das Sie anrufen, hat Mitarbeiter von New York, California und ist laut Kunden 24 hours, 7 days geöffnet. Insgesamt hat GEICO 8 Telefonnummern. Es ist nicht immer klar, wie man am besten mit GEICO Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting GEICO - by phone or otherwise

Während 800-841-3000 die beste gebührenfreie Nummer von GEICO ist, gibt es insgesamt 10 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen GEICO Kunden darin, die 800-861-8380 Telefonnummer der Mitgliederservices Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 800-861-8380 für Mitgliederservices. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit GEICO kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for GEICO.

What is GetHuman's Relationship to GEICO?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like GEICO. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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