Contact T-Mobile

The best of the 16 ways to get in touch with T-Mobile by GetHuman

T-Mobile Phone Number
800-937-8997 · Kundendienst
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real T-Mobile rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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T-Mobile Live Chat
T-Mobile customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted T-Mobile:

Question about my data, I'm not a customer having issues or problems with anything lol...
Unlocked can be release it
Hello*My issue is that my daughter-in-law had a problem with her phone. She went to tra...
Locked sim your iPhone not supported him
Loved sim forget my punk code
My husband went to return two phones and they didn't give him all the refund back becau...
Need to talk to the promotion center about a delayed gift card
Hi,**I ordered a new phone while in a store on ******** and they said it would arrive w...
I was on auto payment and took me from Sprint to T Mobil . Set the payment to be Jan...
Just want to know if I can upgrade to a new phone.would I get a discount or how does th...
I pay for it money was taken out of my card I don't know why my bill says ** something...
I ordered a phone I have broadband I have ** dollar plan and my bill is ** something I...
Cant get a mobile signal with phone
Customers services to transfer account
I am outside the USA in Colombia. My T-mobile phone broke. Can I put my T-mobile SIM ca...
More customer issues

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T-Mobile contact information - compared

Above are our top recommendations for how to contact T-Mobile, including their top phone number and live chat options. Below you can compare and contrast the 16 ways to contact T-Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving T-Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact T-Mobile across the following mediums: Phone, Chat, Web, Twitter, Facebook.

Phone number / contactWaitVotes
24 min897
3 min1536
Pre Paid Customer Service
38 min741
Hilfe bestellen
23 min1776
Live Chat
35 min1503
7 min1197
Technischer Support
19 min2142
2 min813
12 min660
38 min2249
<38 Std2235
Online Help
<2 Std584
Technischer Support
<10 Std2820
2 min1917
2 min372
Internationaler Kundenservice
17 min391

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