Contact T-Mobile

The best of the 16 ways to get in touch with T-Mobile by GetHuman

T-Mobile Phone Number
800-937-8997 · Kundendienst
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real T-Mobile rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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T-Mobile Live Chat
T-Mobile customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted T-Mobile:

I need to speak to someone higher then a store manager to solve my issue.
I switched my service from Straighttalk to T mobile . I cant dail out or recieve calls...
Need help dispute charges I have been custody for ** years need better care
Hi..came in today paid bill want to cancel service but keep same number..lady gave me a...
I forgot my account pin number
I'm trying to return a phone I was within my ** days I'm out ***.** I was told I'd have...
I need to see if my phone is turned off. I’ve been in hospital for ** days with COVID...
Hello I ordered a phone. The delivery date said was Monday which someone lied . It nev...
I've the global add on but my service is still slow
My phone broke and will not turn on. I am still under contract and need a phone!!
Tmobiles stealing my money and refused to refund me.
Interested in T-Mobile Home Internet
I have Tmobile sim with me which I haven't recharged in * months and haven't used as I...
Unknown payment of -$***.** hit my credit card
I'm trying to track my new phone
More customer issues

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T-Mobile contact information - compared

Above are our top recommendations for how to contact T-Mobile, including their top phone number and live chat options. Below you can compare and contrast the 16 ways to contact T-Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving T-Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact T-Mobile across the following mediums: Phone, Chat, Web, Twitter, Facebook.

Phone number / contactWaitVotes
24 min897
3 min1562
Pre Paid Customer Service
38 min741
Hilfe bestellen
22 min1802
Live Chat
35 min1503
7 min841
Technischer Support
18 min1786
2 min839
11 min686
38 min2275
<38 Std2261
Online Help
<2 Std610
Technischer Support
<10 Std2846
2 min1943
2 min398
Internationaler Kundenservice
16 min417

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