Contact T-Mobile

The best of the 16 ways to get in touch with T-Mobile by GetHuman

T-Mobile Phone Number
800-937-8997 · Kundendienst
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real T-Mobile rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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T-Mobile Live Chat
T-Mobile customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted T-Mobile:

I came into the store to see about getting internet on my tablet and the guy that helpe...
Phone no longer able to connect to network
Hi. I am miffed by the long wait times for calls to t-mobile accompanied by ads and el...
Calling about data coverage. Going to Mexico this weekend
Need to cancel the lines for the apple watches, as of right now I don't need them. Went...
Need info on how your hotspot device works
I currently have Sprint as a Carrier. Do I still need a new SIM card to switch to T-Mobile?
If my current carrier is Sprint do I still need a new SIM card to switch to T-Mobile?
I purchased two phones on BOGO. *Found I was lied to about whether the second phone had...
Hi I buy T- Mobile Prepaid card sim in Poland * weeks ako already registered, but afte...
Como liberar mi lg D*** para cualquier compania
activation error for imessage and face time for miniipad with data plan
I dropped your service when you withdrew ad support from the Tucker Carlson show. Now...
Act on this message I received this morning: Now you can add a third line to your Unlim...
More customer issues

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T-Mobile contact information - compared

Above are our top recommendations for how to contact T-Mobile, including their top phone number and live chat options. Below you can compare and contrast the 16 ways to contact T-Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving T-Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact T-Mobile across the following mediums: Phone, Chat, Web, Twitter, Facebook.

Phone number / contactWaitVotes
24 min897
3 min1566
Pre Paid Customer Service
38 min741
Hilfe bestellen
16 min1806
Live Chat
35 min1503
7 min845
Technischer Support
12 min1790
2 min843
18 min690
38 min2279
<38 Std2265
Online Help
<2 Std614
Technischer Support
<10 Std2850
2 min1947
2 min402
Internationaler Kundenservice
23 min421

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