iTunes Phone Number

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800-676-2775
Customer service
Current Wait: 46 min (38m avg)
Hours: Mon-Fri 8am to 10pm CST; best time to call: 9:05am
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Reasons customers like you called recently

My phone is block And I don’t know what to do
My itunes is diabled and I tried to update my card
My account got disable
Not accepting my password, Wouldn't accept the changed email address until now (I think...
Downloaded movies will not play. Working with iTunes person…was supposed to call back...
Apple keeps charging my debit card daily something is wring
I’m getting a message saying my iTunes has been disabled
My phone is disabled and saying connect to iTunes. I can’t swipe up to open the phone...
I keep getting an error message to contact iTunes support because my account has been d...
WHEN ARE YOU GOING TO PUT ITUNES CARD BACK IN HAGERSTOWN MARYLAND STORES AGAIN TO SALE...
I’m trying to purchase more iCloud space but my apple iTunes app is disabled. This seem...
I had a phone session with a "supervisor" who instead of solving my problem, made it wo...
I purchased a subscription to NBA league pass through iTunes. It doesn’t work with my...
I did not use my money from iTunes to buy anything, why the balance is reduced???
My account was deactivated again. I just recently spoke with a representative and got t...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on iTunes's Phone-Based Customer Care

Apple iTunes is a media player for electronic devices, including phones, tablets and computers. Users can play podcasts, movies, and music through iTunes. While Apple has announced a phase-out of iTunes, delegating different media types to different apps, there are still many devices running older operating systems that rely on iTunes.

Why Do People Call iTunes Customer Support?

People call iTunes customer support for a range of reasons, including:

  • Technical support
  • Help with a purchase
  • Malfunctioning apps
  • Concerns about erroneous charges, fraud or identity theft
  • Questions about upgrading to Apple Music, Podcasts and TV

Best Practices for Calling iTunes Customer Service

Apple provides iTunes customer service via phone. You can connect with Apple via its customer support website or directly via its toll-free number.

If you connect online, you'll be presented with a menu that asks you to describe your problem. From there, you can arrange to have Apple call you immediately, schedule a call for later, or you can submit your information so that it is ready to go when you call Apple for help.

When preparing for a call, have a pen and paper handy so that you take notes. These may come in handy if you have to escalate your case. You may also be asked for your Apple ID as well as the serial number for your product.

If you are calling Apple directly and want to get to a customer service representative quickly, try hitting ** immediately, hitting 0 at every question or saying "operator" whenever asked to describe your problem.

How Do People Feel About Their Calls to

iTunes Customer Support?

Apple generally has a reputation for providing quality customer support and the company has customer service representatives that work in call centers as well as from their homes. Those who do work from home are closely monitored to ensure quality service.

Reports from journalists testing iTunes customer service, as well as customers, are generally quite positive. Wait times are reasonable and representatives are courteous and well-trained. In addition, it is possible to schedule a call back from a customer service representative at a time that is convenient for you.

What Kind of Issues Can iTunes Customer Support Resolve?

An iTune customer support agent can resolve many technical support and billing issues, including researching unauthorized charges and questionable apps. The customer support agent can also help walk you through many common issues that people have with iTunes and the digital products used and purchased with the system.

What Can't Be Resolved by Phone with iTunes?

If your phone, computer, or mobile device is malfunctioning, you will have to seek repair services. This may mean having to visit a physical store or sending your phone in for service.

In situations where your device has been hacked and your iTunes account has been used to make unauthorized purchases, you may need to contact your bank or credit card company to obtain a speedy refund.

What Can I Do If I Am Unhappy with My Call to iTunes?

If you get off the phone with iTunes customer support and are feeling frustrated, don't give up. You may still have several options for getting your issue resolved.

First, review any notes taken during your call. If you didn't take notes, jot down what you remember before getting back in touch. Describing what went wrong in the original call can be helpful in getting your issue resolved.

Second, call Apple back or arrange for another call. The next representative that you speak to might be better trained or more experienced. He or she may be able to offer you a resolution that the other agent could not.

If a second call doesn't work, or you prefer not to call back, try visiting Apple's Support Community. Other users may be able to provide assistance or information that can help you to better understand what is going on.

Another option is to get in touch with Apple via its social media platforms on Facebook or Twitter.

Finally, you could visit an authorized Apple retailer, repair shop or an Apple Store. You may have to pay for diagnostics or a consultation, but there are situations in which meeting with an expert face-to-face will be the fastest way of taking care of your issue.

Customer Number 800-676-2775 - by the Numbers

Telefonnummer zum Wählen800-676-2775
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 8 bis 22 Uhr CST
Beste Zeit zum Wählen9:05 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenBitten Sie die automatische Stimme, mit einem Vertreter zu sprechen
Durchschnittliche Wartezeit
Aktuelle Wartezeit46
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, E-Mail, Web
Qualität der Kommunikation64%
Qualität der Hilfe69%
Kundenstimmen40,533
Informationen zuletzt aktualisiertMon Nov 29 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

iTunes's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von iTunes, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem iTunes Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von iTunes, da 389,370 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-676-2775 beantwortet, sind Change Order, Dispute a Charge, Device Support, Refund a Charge, Download Trouble und andere Kundendienstprobleme. Das iTunes Call Center, in das Sie anrufen, hat Mitarbeiter von Massachusetts, California und ist laut Kunden Mon-Fri 8am to 10pm CST geöffnet. Insgesamt hat iTunes 3 Telefonnummern. Es ist nicht immer klar, wie man am besten mit iTunes Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting iTunes - by phone or otherwise

Während 800-676-2775 die beste gebührenfreie Nummer von iTunes ist, gibt es insgesamt 5 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen iTunes Kunden darin, die 800-275-2273 Telefonnummer der AppleCare Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über itunesstoresupport@apple.com für Customer Service. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit iTunes kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for iTunes.

What is GetHuman's Relationship to iTunes?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like iTunes. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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iTunes Contact Info

All iTunes contacts
iTunes TelefonnummerBEST
iTunes E-Mail-Support
iTunes Helpdesk
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