Time Warner Phone Number

Call Time Warner customer service faster with GetHuman

800-892-2253
Customer service
888-715-3291
Neukunden-Concierge
Current Wait: 101 min (89m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Halten Sie 0 gedrückt, unabhängig von den Eingabeaufforderungen

Reasons customers like you called recently

I need to speak to someone who is knowledgeable about Time Warner savings plans for ben...
I want to cancel my warner
The Time Warner box on the side of my house has been vandalized. Someone needs to come...
We are not getting any channels on the TV.*Nothing
A car hit a pole on our street Worthville Road and power was out for a long time. It is...
Unwanted charges on my credit history
Want to see if you still have a certain bra I'd like to purchase
Our networking Line was cut by an unknown party last night and we need a replacement. W...
Just wanted to say thank you for removing OAN God bless America
We patriotic conservatives totally object to any action on your part to remove ONE AMER...
Please do not shut down One America News. It is America's most reliable and accurate n...
I have heard that Time Warner is going to illuminate ONN. I want to say, thank you. Thi...
You should not be cancelling OAN! Why are you ???! Why are you afraid to hear the trut...
My internet is not working!!!! I pay alot to not be able to use it!
My credit card I use for Amazon prime and net flex has been compromised. This means pay...
See more recent reasons for calling

Help me with my issue

How to call Time Warner

Our Editor's Notes on Time Warner's Phone-Based Customer Care

Time Warner (Spectrum), also known as Charter Spectrum, is a wireless, cable television and Internet service provider. With customers in 41 states, Time Warner (Spectrum) operates a busy customer service department.

Why do Consumers Call Time Warner (Spectrum) Customer Service?

While there are plenty of online customer service options, many people still prefer to ask questions, manage service and resolve problems over the phone. Here are some common reasons why people call Time Warner (Spectrum) customer care:

  • Starting new service
  • Changing or canceling service
  • Technical support questions
  • Upgrading devices or adding new devices to a plan
  • Billing questions and issues
  • Transferring service to a new residence
  • Scheduling and rescheduling installation and service calls

When to Call

Time Warner (Spectrum) offers support from its U.S. call centers 24 hours per day, seven days per week.

Best Way Use Time Warner (Spectrum) Phone Customer Service

Here are some tips for effectively using the Time Warner (Spectrum) customer service phone system:

  • Calls are answered by a voice-activated system, but you can hit *99 and use a touch-tone system instead if you wish.
  • Time Warner (Spectrum) offers a dedicated line for people who are relocating and need to transfer service to their new home. If you are moving, use this line to find out whether you can take your service with you.
  • Make sure you have the information necessary to help the customer representative find your account. You'll need your account number (which should be on your bill. You can also find your account number online via the Time Warner (Spectrum) website.
  • Have a pen and paper handy so that you can take notes during your call.

How do People Feel About Calls to Time Warner (Spectrum) Customer Service?

As you might expect, customers express a range of opinions about the quality of Time Warner (Spectrum) phone-based customer service. While some people feel

One area of particular frustration is the company's billing practices. Many people feel that their bills are too high and often make good faith attempts to negotiate a better deal with customer service representatives.

Unfortunately, there are reports of Time Warner (Spectrum) not making the necessary changes to a customer's account after verbally agreeing to a lower price or additional services. This may indicate that the company's customer service systems are not recording verbal agreements between customers and representatives correctly.

Media Cases

In one case, a woman who is disabled became very upset at the way she was treated by Time Warner (Spectrum) when it came to negotiating her bill. She wanted a specific package at an advertised price but was constantly told by representatives that she would have to pay twice the advertised amount.

After contacting company executives, the customer was able to negotiate the price she wanted on the advertised service package.

What Can Be Accomplished Via Time Warner (Spectrum) Phone-Based Customer Service?

Most customer issues can be addressed in a phone call to Time Warner (Spectrum) customer service. These issues include service starts, transfers, changes and cancelation. They also include billing issues and technical support.

What Can't be Handled Over the Phone?

Repairs and replacement of devices and equipment must be dealt with by either shipping or bringing the items to a repair center. However, customer care representatives can provide instructions on how to ship items or tell callers where they can bring an item for service.

What Can I do if my Call to Time Warner (Spectrum) is Unsuccessful?

There are situations in which your best efforts at communicating effectively with a telephone customer service representative fails. While this is frustrating, there are often things that you can do to address the situation and get a resolution to your concern or complaint.

Call again: Problems with customer service representatives can be the result of inexperience, poor training or a simple personality clash. Call again and speak to a different representative in hopes of getting a different outcome.

Try live chat: Time Warner (Spectrum) offers a live chat option via its website. If you are the kind of person who communicates better in writing than over the phone, live chat may be a good option for you. This method also provides you with a written record of your conversation.

Reach out over social media: Contacting Time Warner (Spectrum) via its social media accounts is another option. As with live chat, you'll have a record of what the representative has told you, which is important if you have to escalate your case.

Visit a retail store: Visiting a Time Warner (Spectrum) retail store allows you to talk to an associate in person. This can be an excellent approach if you are having problems with equipment or a device, as the associate can inspect it on the spot. You may also find that it is easier to work out your issues face-to-face.

Customer Number 800-892-2253 - by the Numbers

Telefonnummer zum Wählen800-892-2253
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 9-17 Uhr EST
Beste Zeit zum Wählen9:05 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenHalten Sie 0 gedrückt, unabhängig von den Eingabeaufforderungen
Durchschnittliche Wartezeit
Aktuelle Wartezeit101
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Chat, E-Mail, Facebook, Web, Twitter
Qualität der Kommunikation70%
Qualität der Hilfe73%
Kundenstimmen3,130
Informationen zuletzt aktualisiertTue May 24 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Time Warner's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Time Warner, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Time Warner Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Time Warner, da 35,976 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-892-2253 beantwortet, sind Lower my bill, Technical Support, Upgrade Account, Cancel Service, Account Access und andere Kundendienstprobleme. Das Time Warner Call Center, in das Sie anrufen, hat Mitarbeiter von California, Texas und ist laut Kunden Mon-Fri 9am-5pm EST geöffnet. Insgesamt hat Time Warner 10 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Time Warner Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Time Warner - by phone or otherwise

Während 800-892-2253 die beste gebührenfreie Nummer von Time Warner ist, gibt es insgesamt 18 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Time Warner Kunden darin, die 888-615-0301 Telefonnummer der neue Kunden Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 888-615-0301 für neue Kunden. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Time Warner kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Time Warner.

What is GetHuman's Relationship to Time Warner?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Time Warner. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Time Warner Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Time Warner contacts
Time Warner TelefonnummerBEST
Time Warner Live Chat
Time Warner E-Mail-Support
Time Warner Helpdesk
Time Warner auf Twitter
Time Warner auf FB / Messenger
General customer information

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