Western Union Phone Number

Calling Western Union customer service faster by GetHuman

800-999-9660
Customer service
Current Wait: 15 min (14m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
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Reasons customers like you called recently

I had made * transfers by western union from denmark to cameroon from the app and payed...
Please why can't I access my name on western union,why can't i proceed on further trans...
Please why can't I access my name on western union....why can't I proceed on further tr...
I am trying to send money and blocked
Money transfer limit *Trying to send $***
I went to * WU agent.and both said I was unable to make a transfer I was not *old the...
What is proof point encrypted emails?
$*** money order was lost in the mail receivers never received it like to have a refund...
I have got a lost money order for $*** that I sent out two weeks ago receiver have neve...
I want to cancel my transaction with western union I never received a tracking number a...
I am the reciver and and the money hasnt arrived to my account how can i find out how m...
I AM the reciver and i still havent recived the money in my account,how much longer do...
I most risive some money tooday and transaction is not allowed why ???
Money order amount poorly printed on upper amount box- looks like $** instead of...
My WesternUnion transfer came back saying they needed more info. I would like to have t...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Western Union's Phone-Based Customer Care

Western Union is a financial services company that is perhaps best known for providing money transfer options, bill pay services and selling money orders. With customers all over the world, Western Union operates very busy customer call centers.

Why Do People Call Western Union Customer Support?

People call Western Union customer support for a range of reasons, including:

  • Questions about products and services
  • Technical support for using the Western Union website
  • Tracking money transfers, bill payments, and money orders
  • Reporting fraud
  • Help in finding a local Western Union office or authorized agent

Best Practices for Calling Western Union Customer Service

Western Union has separate numbers for people calling for standard customer service, technical support in using the website and reporting fraud. There is also a separate number for those who need TTY services. Make sure you are calling the correct number before contacting Western Union.

When you call, please have any documentation pertinent to your case in front of you. This may include receipts, confirmation numbers or the address of the Western Union agent that you used in a transaction.

Because of the sensitive nature of Western Union transactions, be sure that you have pen and paper available so that you can take notes during your call. You. may need to take down confirmation or tracking numbers.

How Do People Feel About Their Calls to Western Union Customer Support?

When it comes to satisfaction with phone-based customer service, Western Union is in a unique category. Because money transfers happen quickly, with few controls on the process, many scammers use Western Union to defraud their victims. This means that Western Union may well be getting a lot of calls from distressed people. This can skew the way callers perceive their interaction with Western Union.

In general, however, many people are satisfied with the service provided by Western Union's customer support. Representatives provide information in a timely and accurate way and are often quite patient with distressed callers.

What Kind of Issues Can Western Union Customer Support Resolve?

Western Union customer support can provide you with information on the status of a payment that you have sent or are supposed to receive. Western Union can also track money orders or bill payments.

What Can't Be Resolved by Phone With Western Union?

There are some Western Union products and services that you will need to purchase or use in person. To purchase a money order, for example, you will have to visit a Western Union location or authorized agent. If you need a refund on a money order, you must fill out a form and fax it to Western Union.

In most cases, Western Union cannot refund money transfers even if you were the victim of fraud. The company does provide extensive information on its site regarding ways that you can prevent being victimized by fraudsters. Reviewing this information before making a purchase is a good way to protect your interests.

What Can I Do If I Am Unhappy With My Call to Western Union?

Despite your best efforts, you may find yourself getting off the phone with Western Union feeling that you were unable to resolve your issue. If this is the case, don't fret. You still have options.

If you took notes during your call, review them. If you didn't take notes, write down what you remember from your original conversation. These details will be useful

Next, call Western Union back. The customer service representative that you speak with on your second call may have more experience or training that allows him or her to get your problem resolved.

If you are unable to get things resolved after a second call to Western Union, try getting in touch using a different method. Western Union does offer customer service via live chat, as well as email. Both options provide you with the added bonus of a transcript of your conversation, which can be useful if you need to file a dispute.

Another option is to send a letter via postal mail to Western Union. This is a slower method of reaching a resolution, but it can be an effective way of addressing a complex case. Be sure to send your letter via a trackable delivery method.

If you are unable to resolve a situation through Western Union through its customer service department, you can contact the financial services commission in your state to open a complaint.

Customer Number 800-999-9660 - by the Numbers

Telefonnummer zum Wählen800-999-9660
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-Öffnungszeiten24 Stunden, 7 Tage
Beste Zeit zum Wählen8:15 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie 1 und dann weiter 0
Durchschnittliche Wartezeit
Aktuelle Wartezeitfünfzehn
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Chat, Web, Facebook
Qualität der Kommunikation64%
Qualität der Hilfe57%
Kundenstimmen5,067
Informationen zuletzt aktualisiertSat Jan 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Western Union's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Western Union, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Western Union Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Western Union, da 74,682 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-999-9660 beantwortet, sind Missing Transfer, Trouble Receiving a Payment, Cancel Transfer, Blocked Account, Update Account Info und andere Kundendienstprobleme. Das Western Union Call Center, in das Sie anrufen, hat Mitarbeiter von California, Texas, Florida, New York und ist laut Kunden 24 hours, 7 days geöffnet. Insgesamt hat Western Union 4 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Western Union Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Western Union - by phone or otherwise

Während 800-999-9660 die beste gebührenfreie Nummer von Western Union ist, gibt es insgesamt 7 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Western Union Kunden darin, die 800-448-1492 Telefonnummer der Betrugs-Hotline Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 800-448-1492 für Betrugs-Hotline. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Western Union kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Western Union.

What is GetHuman's Relationship to Western Union?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Western Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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