TaxAct Phone Number

Call TaxAct customer service faster with GetHuman

319-373-3600
Customer service
Current Wait: 15 min (6m avg)
Hours: Mon-Fri 7am-9pm, Sat 8am-6pm, Sun 10am-5pm CST; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Drücken Sie 3
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

I already paid my fee and it's not letting me print. It says I need to pay it again.
I have a question as to my **** return.
I want to print my **** tax return so that I can apply for FAFSA for graduate school.
I am looking for my **** and **** tax return
I need to get copy of my tax return from **** and ****
I can't find my **** tax return anywhere on your site. It keeps saying I entered the w...
Originally filed return electronically in February, received that refund of ****. Had...
I filed my taxes on April *th **** and I still have not received my tax return. Is ther...
My Texas gas into a closed account now the IRS is saying they never received the money...
I cannot seem to find and print my Virginia state tax return for ****
Today I contacted State of MN about, my allegedly filed MN taxes. Filed through TAXAC...
Still waiting on our refund. Would love an eta on it , it's been over * weeks since I m...
Hi this is Nicole Kinney im Joshua Hartwig's wife im doin this for him because of where...
Trying to figure out where my taxes are sent them on April ** th. Plus I think I added...
a credit is what I am looking to receive.**Previously when I called to discuss pricing...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on TaxAct's Phone-Based Customer Care

TaxAct is an online tax preparation service. As a popular service that offers a very necessary function to millions of people, it isn't surprising that tax act receives many requests for customer service each and every day.

It should be noted that TaxAct provides services for individual and business taxes, as well as tax tools for professional accountants and tax preparers. As a result, there are some differences between the level of support and service provided for each group of TaxAct customers.

Why Do People Call TaxAct Customer Support?

People call TaxAct customer support for a range of reasons, including:

  • Help with setting up new accounts
  • Changing or canceling accounts
  • Troubleshooting and technical support
  • Billing inquiries
  • Tracking return submissions and refunds
  • Help with hacking or identity theft
  • Help with completion of tax returns

Best Practices for Calling TaxAct Customer Service

There are several things that you can do to help ensure that your call to TaxAct is handled in a quick and professional manner:

Make sure that you are calling the correct number. The company has several different products and divisions, and there are different numbers for the customer service departments of those divisions.

Before calling, make sure you have relevant documentation handy. This might include previous year's tax returns, order confirmations, correspondence from the IRS, correspondence from TaxAct regarding your request, screenshots, billing statements and other financial documents.

If you need help with using your online account, be in front of your computer or your device so that you can troubleshoot along with the customer service representative who takes your call.

Make sure you have pen and paper handy, or some other way of taking notes, so that you can keep a record of what happens during your conversation. These notes can be useful if you have to escalate your case.

How do Consumers Feel About Calling TaxAct Customer Service?

There does not appear to be a pattern of complaint about the level of customer service provided by TaxAct. Online research does not uncover many complaints, and the same holds true for standard news media. This seems to indicate that the level of service provided by the company is satisfactory.

What Kind of Issues can TaxAct Customer Service Representative Resolve?

Customer service representatives can resolve a range of issues, including providing assistance with setting up, changing, and canceling accounts, providing technical support for using the site and software, researching willing disputes and providing guidance on contacting the IRS or state tax authorities regarding tax related questions.

What Can't Be Resolved With a Call to TaxAct Customer Service?

TaxAct customer service can't resolve all issues that customers may have. For example, if there is an incompatibility between your computer or device and the company's software or online interface the representative may be able to recommend a workaround, but ultimately cannot be responsible for completely resolving the incompatibility. You may need to use the service on a different device or computer.

Secondly, it's important to note that customer service representatives are not legally allowed to provide you with tax advice. If you are having difficulty making decisions regarding your taxes, you will need to contact a licensed tax professional or attorney who can provide you with help.

Finally, representatives are unable to expedite actions taken by the IRS or state tax authorities. Once you've submitted your return, for example, decisions about refunds are made by the tax authority. Information about the status of your return or the amount of a payment you must make will be made by the tax authority and TaxAct cannot address or change these decisions.

What Should You Do If You Have an Unsuccessful Call with TaxAct?

If you get off the phone with TaxAct and feel as though your questions were not answered or your concerns were not resolved, don't give up. You may have options:

First, review the notes that you took during the call. It may be that there was an area of miscommunication or misunderstanding that derailed your conversation. Taking note of these areas can help you get things back on track with the second call.

Call back. Explain to the agent who takes your call at this is your second call about this matter and describe what happened during the first call. Then describe your desired resolution. This gives you and the agent a goal to work towards. Keep in mind that customer service representatives have different levels of training and experience and this new representative may be better able to understand your concerns and deal with your issue.

If you are unable to resolve your issue in a second call, try getting in touch with TaxAct in a different way. TaxAct does provide email customer service which would allow you to describe your issues in writing and also provides you with a written transcript of your communication with the company.

Customer Number 319-373-3600 - by the Numbers

Telefonnummer zum Wählen319-373-3600
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 7-21 Uhr, Sa 8-18 Uhr, So 10-17 Uhr CST
Beste Zeit zum Wählen9 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie 3
Durchschnittliche Wartezeit
Aktuelle Wartezeitfünfzehn
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Web
Qualität der Kommunikation83%
Qualität der Hilfe76%
Kundenstimmen2,128
Informationen zuletzt aktualisiertMon Sep 20 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

TaxAct's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von TaxAct, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem TaxAct Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von TaxAct, da 105,324 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 319-373-3600 beantwortet, sind Recover Account, Rejected Return, Ask For Tax Help, Software Problem, Refund a Charge und andere Kundendienstprobleme. Das TaxAct Call Center, in das Sie anrufen, hat Mitarbeiter von Westlake, TX / Dominican Republic und ist laut Kunden Mon-Fri 7am-9pm, Sat 8am-6pm, Sun 10am-5pm CST geöffnet. Insgesamt hat TaxAct 2 Telefonnummern. Es ist nicht immer klar, wie man am besten mit TaxAct Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting TaxAct - by phone or otherwise

Während 319-373-3600 die beste gebührenfreie Nummer von TaxAct ist, gibt es insgesamt 3 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen TaxAct Kunden darin, die 319-373-4514 Telefonnummer der Technischer Support Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 319-373-4514 für Technischer Support. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit TaxAct kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for TaxAct.

What is GetHuman's Relationship to TaxAct?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TaxAct. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

TaxAct Contact Info

All TaxAct contacts
TaxAct TelefonnummerBEST
TaxAct Helpdesk
General customer information

Other Toll-free & Customer Numbers

Technischer Support319-373-4514

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!