Netflix Phone Number

Calling Netflix customer service faster by GetHuman

888-638-3549
Customer service
Current Wait: 31 min (20m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
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Reasons customers like you called recently

My show stopped and won’t work even after I refreshed the internet. I got error code D...
Netflix says my password and email is wrong*This can’t be
I cannot here the movies that I want to watch on next flicks so why should I be paying...
My card is fine but no funds until Friday...
I am being billed for * Netflix accounts. I use *. I did not mean to have two. I dont k...
I find it absolutely disgusting that you have removed pretty little liars and are rem...
Today I noticed that someone changed the e-mail address of my account a few months ago...
je n'arrive pas * supprimer des films dans ma liste
Someone hacked into my Netflix account and I need it blocked immediately. I need a resp...
Where are the movies advertised on YOUTUBE - WHITEGIRL - Escorts - Rocco - The Mode...
I got an email from App Store stating that I purchased Netflix Premium streaming HD mov...
The movie ROCCO (****) where is it ?
Cancel Netflix account and be reimbursed for the month.
Want to be taken off of auto draft. Just got an $**.** overdraft. Only want month to month
Why do I have to pay * times in a space of one month
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Netflix's Phone-Based Customer Care

Netflix is a major video streaming and DVD rental service that operates in the United States and around the world. With a customer base of over 148 million, it isn't surprising that Netflix customer service gets a lot of calls every day.

Why Do People Call Netflix Customer Support?

People call Netflix customer support for a range of reasons, including:

  • Technical support with using the website as well as streaming video
  • Billing issues
  • Issues with overall service
  • Starting, changing, or ending subscriptions
  • Setting and managing parental controls
  • Issues with DVDs, delivery and returns

Best Practices for Calling Netflix Customer Service

Here are some tips for ensuring a productive call to Netflix that gets your questions answered and issues resolved:

  • Have everything in front of you that you might need during your call, including your username, any correspondence from Netflix about your situation, your credit or debit card if you are having payment issues, or financial statements that document billing errors.
  • If you are calling about a technical issue, be sure you can access your device while on the call so that you and the representative can troubleshoot the issue together.
  • Before calling, log into your Netflix account. Visit the Help page and click on the "Call Us" button. You'll be provided with a phone number to call as well as with a separate, numeric code that you should enter into the system when calling. Doing this will speed up your call.
  • Have pen and paper handy so that you can take notes. You may need to write down information about using your service properly, confirmation numbers or other details, such as the name of the customer service representative who is assisting you.

How Do Consumers Feel About Calling Netflix Customer Service?

Netflix prides itself on offering a quality customer experience and generally speaking, customers are happy with the level of customer service that Netflix provides. Wait times can vary by day and time that you are calling, but this is normal for just about every company.

What Kind of Issues can a Netflix Customer Service Representative Resolve?

A Netflix customer service representative can resolve most customer issues, including troubleshooting technical issues, researching and correcting billing problems, resetting accounts in case of hacking or fraud, and making changes to accounts, including starting or ending subscriptions.

If you have a DVD rental account with Netflix, you can ask a representative to check to see whether a DVD has been mailed or whether a return has been processed by Netflix.

What Can't Be Resolved by Phone with Netflix Customer Service?

A Netflix customer service representative will not be able to resolve issues with your equipment nor your Internet or cellular service. If it is determined that a problem with your streaming service is related to your device or devices, or your connectivity, you will need to work with your cable company, Internet provider or mobile phone company to deal with the issue.

Netflix cannot control how quickly the Postal Service delivers and returns DVD mailers. If you are having difficulty with your mail delivery, you will need to work with the post office to achieve a resolution.

What Should You do if your call to Netflix is Unsuccessful?

If you get off the phone with Netflix and feel as if you were not able to get your questions answered, or that your issue is not yet resolved, don't fret. You still have options.

  • Before re-contacting Netflix, take a few minutes to go over the notes you took during your call. If you didn't take notes, jot down what you remember from your conversation with the customer service representative. Having this information fresh in your mind will make it easier for you to explain what happened during your next call.
  • Call Netflix back. Keep in mind that agents are trained differently and some have more experience than others. The next person you speak to might be in a better position to understand your concern and resolve it then the agent who took your first call.
  • Get in touch with Netflix via its live chat service. Communicating via live chat has the advantage of giving you a transcript of what both you and the customer service representative said during your conversation. This can be useful if you have to escalate your case.

Customer Number 888-638-3549 - by the Numbers

Telefonnummer zum Wählen888-638-3549
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-Öffnungszeiten24 Stunden, 7 Tage
Beste Zeit zum Wählen8:15 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie an jeder Eingabeaufforderung 0.
Durchschnittliche Wartezeit
Aktuelle Wartezeit31
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Chat, Web, Twitter
Qualität der Kommunikation52%
Qualität der Hilfe30%
Kundenstimmen29,499
Informationen zuletzt aktualisiertMon Oct 19 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Netflix's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Netflix, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Netflix Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Netflix, da 309,348 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 888-638-3549 beantwortet, sind Account Access, Cancel My Services, Streaming or Download Trouble, Refund a Charge, Request a Show und andere Kundendienstprobleme. Das Netflix Call Center, in das Sie anrufen, hat Mitarbeiter von Colorado, Oregon, Michigan und ist laut Kunden 24 hours, 7 days geöffnet. Insgesamt hat Netflix 4 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Netflix Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Netflix - by phone or otherwise

Während 888-638-3549 die beste gebührenfreie Nummer von Netflix ist, gibt es insgesamt 7 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Netflix Kunden darin, die 800-585-8131 Telefonnummer der Kundendienst Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 800-585-8131 für Kundendienst. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Netflix kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Netflix.

What is GetHuman's Relationship to Netflix?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Netflix. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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