JetBlue Phone Number

Calling JetBlue customer service faster by GetHuman

800-538-2583
Customer service
844-202-5746
Neue Reservierungen
Current Wait: 21 min (10m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
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Reasons customers like you called recently

My mom’s unable to travel at this time. Can she have an ‘open’ ticket to travel when she can?
My name is Brunel Senatus I have a booking from LAX ( Los Angeles airport) to Port au P...
My friend booked a flight for me but he type my last name wrong by accident **I wanna m...
Need assistance with booking jetblue package
Need to change my upcoming flight date
I have a ticket for my grandson which was placed in a travel bank he is ready to travel...
My international reservation has the wrong date of birth on it.
Hello, I am traveling to Mexico May **th, ****. My passport expires June **th...
Names: Michel Ligonde and*Laurette Ligonde*My wife and I traveled to Haiti with Jetblue...
I flew from newark to los angeles on March **. It was not a good experience. The JetBlu...
Incorrect bag charges on *.** flight. Have not been able to get someone on phone for weeks
I purchased two-way tickets on Jetblue and paid for * bag both ways in advance. Now...
Two out of three tickets for my flight tomorrow were canceled without explanation. I ne...
Need to change a destination on my booked trip. I changed one leg of it but need to cha...
I need to change my flight, to the same flight, but a day earlier.
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on JetBlue's Phone-Based Customer Care

JetBlue is a discount airline that serves just over 100 cities in the Americas and Caribbean. As a busy airline, JetBlue gets a lot of questions and has a reputation for providing solid customer service by email and over the phone.

Why do People Call JetBlue Customer Service?

Consumers call JetBlue customer service for many reasons, including:

  • Booking flights (There is an additional fee for booking a flight by phone. Online bookings incur no extra charge.)
  • Changing or canceling flights
  • Making special requests for accommodations
  • Billing issues
  • Complaints about service
  • Making a claim on a JetBlue.com best fare guarantee
  • Disability access complaints
  • Lost or damaged luggage
  • Arranging for pet travel
  • Questions about family or group travel
  • Inquiries about military, government and veteran flights and discounts

JetBlue offers 24/7 phone-based customer service, so you can call anytime to get your questions answered or issues addressed.

How do People Feel About JetBlue Customer Service Calls?

JetBlue has a reputation for offering high-quality customer service by phone and online. There are multiple media reports reiterating the company's responsiveness to consumer concerns. JetBlue has established and published, a customer service plan that describes its efforts to meet consumer needs and to provide resolutions to problems.

That said, there are still situations in which people are unhappy with the service received. Sometimes people have to wait for their call to be answered. There are also situations in which a representative is unable to provide a resolution that makes the customer happy.


Best Practices for Using JetBlue Customer Service

There are several things you can do to ensure that your call to JetBlue Customer service is successful:

  • If you have already booked your ticket, have your confirmation number handy before calling. If you have not booked your ticket, make sure you know your departure city, destination city and dates of travel.
  • Call the correct number for your country. JetBlue has different toll-free phone numbers for the countries it serves, as well as a toll number that can be called from anywhere.
  • JetBlue offers TTY/TDD service to deaf and hard of hearing callers
  • Individuals with disabilities who believe that JetBlue violated their ADA rights can request to speak with a Complaints Resolution Official (CRO) when calling JetBlue.
  • Customers who find a better fare on JetBlue flights than what is available on JetBlue.com can claim a travel credit by calling JetBlue customer service by 11:59 pm, Eastern time, on the day of purchase.
  • JetBlue has a separate toll-free number for luggage issues. If you lose your bags or find that your luggage is damaged, report the issue to a JetBlue representative at the airport if at all possible.

What Kind of Issues Can be Handled by JetBlue's Phone-Based Customer Service?

JetBlue is well equipped to handle most customer service issues over the phone. These include ticket purchases, cancelations and changes. Individuals who have special concerns, such as can also call JetBlue for assistance.

What Kind of Issues Can't Be Addressed Over the Phone?

JetBlue advises customers to address luggage loss and damage at the airport, though phone representatives are available to manage these situations as well. If you are hoping to book air travel for a group of 10 or more, JetBlue asks that you complete an online form to get a fare quote.

JetBlue does offer discounts to veterans, but only through a third-party program called Veterans Advantage. If you are interested in a veterans discount on airfare, you'll need to connect with Veterans Advantage to get your membership set up.

What Should I Do if My Call Is Unsuccessful?

If you get off the phone with a Jet Blue customer service representative and feel dissatisfied with your call, know that there are things you can do to address the situation.

First, take a minute to write down what happened during the call. This information can be helpful when calling or writing back. You might also want to write down your desired resolution: Having this information in front of you can be very helpful when talking to someone from JetBlue.

From there, you can try the following:

  • Call back. A different representative may have more training or knowledge and can help you sort out your concern.
  • Consider sending an email to JetBlue. One advantage to email is that you can write out your concern, walk away, and then come back to review it to make sure you have communicated your issue effectively. Another advantage is that you will have a written record of your communication, something that can be useful if you have to escalate your complaint.
  • Try reaching JetBlue via its social media accounts on Twitter or Facebook. JetBlue has a dedicated social media team that is respected throughout the industry. As with sending an email, you'll have a written record of your communications with JetBlue.

Customer Number 800-538-2583 - by the Numbers

Telefonnummer zum Wählen800-538-2583
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-Öffnungszeiten24 Stunden, 7 Tage
Beste Zeit zum Wählen8:30 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie 0
Durchschnittliche Wartezeit
Aktuelle Wartezeit21
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, E-Mail, Web, Facebook, Twitter
Qualität der Kommunikation85%
Qualität der Hilfe64%
Kundenstimmen5,377
Informationen zuletzt aktualisiertWed Apr 14 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

JetBlue's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von JetBlue, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem JetBlue Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von JetBlue, da 39,630 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-538-2583 beantwortet, sind Change Flight, Find a Reservation, Baggage Problem, Cancelled Flight, Complaint About a Flight und andere Kundendienstprobleme. Das JetBlue Call Center, in das Sie anrufen, hat Mitarbeiter von New Mexico und ist laut Kunden 24 hours, 7 days geöffnet. Insgesamt hat JetBlue 5 Telefonnummern. Es ist nicht immer klar, wie man am besten mit JetBlue Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting JetBlue - by phone or otherwise

Während 800-538-2583 die beste gebührenfreie Nummer von JetBlue ist, gibt es insgesamt 9 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen JetBlue Kunden darin, die 844-202-5746 Telefonnummer der Neue Reservierungen Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 844-202-5746 für Neue Reservierungen. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit JetBlue kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for JetBlue.

What is GetHuman's Relationship to JetBlue?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like JetBlue. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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