DISH Phone Number

Calling DISH customer service faster by GetHuman

800-333-3474
Customer service
888-715-3291
New customers
Current Wait: 13 min (8m avg)
Hours: 24 hours, 7 days; best time to call: 9:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Drücken Sie jedes Mal 1, dann 1, 0 #, wenn Sie nach einer Kontonummer gefragt werden, dann 2 ODER Drücken Sie 1 und ignorieren Sie die Eingabeaufforderungen vollständig - warten Sie einfach, irgendwann wird eine Person antworten.

Reasons customers like you called recently

We need help with the wifi. I tried unplugging it, wait ** seconds and it still doesn't...
Im highly pissed.My parents cable has been disconnected they could not afford to pay it...
i would like to return internet dongle and adapter i recently purchased due to fact hav...
No signal. Sat. ***, Transport. * , signal code **-**-**
Cancel free premium channels. The free * months is about to expire and my brother doesn...
t Line. I am asked to complete entering my credit card account before I can get the he...
Need to cancel service
Receiver box that can accomidate a phone line to be able to order pay per view.
ALL BOXES ARE OUT SAYS TO CHECK FOR OBSTRUCTION NOTHING THERE *AND NOTHING HAS BEEN HIT
Unauthorized programming on my bills... I want them removed. I didn't watch or authoriz...
I want to have FOX NEWS channel and cannot find it. Please tell me how to obtain FOX N...
We do not have text on our home phone of ***-***-****
Our remote went out on main hopper today, so we called customer service. They are sendi...
I would like to add Fox Soccer Plus to my programming, I have the dish flex pack
Wally with black remote. Auto tube got turned on somehow and can't turn off now. Help...
See more recent reasons for calling

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How to call DISH

Our Editor's Notes on DISH's Phone-Based Customer Care

DISH is a provider of satellite television, Internet, and streaming services. Also known as DISH Network, the company provides its millions of subscribers with a range of customer service options, including email, chat-based, social media and phone support.

Why Do Customers Call DISH?

Customers call DISH for a range of reasons, including:

  • Beginning, changing or discontinuing service
  • Problems with video or audio reception
  • Bandwidth or connectivity issues
  • Malfunctioning or damaged equipment
  • Billing issues
  • Changing personal information, such as a name, address, or phone number

DISH maintains separate numbers for customers and those who want to order service for the first time. However, it is possible to get your call routed to the correct department via the voicemail system service for either number. In addition, the DISH customer service voicemail system allows callers to continue communication in either English or Spanish.

You can use the voicemail system to have your call directed to the right customer service representative. However, if you want to speak to a real person as soon as possible, you can indicate your language preference and ignore prompts. Eventually, a real person will get on the line. The other option is to hit the 0 each time the automated system asks you to make a choice.

Does DISH Operate Call Centers in the United States?

Yes! DISH operates nine call centers in the United States and 24/7 technical support is available. Customer service for non-technical issues is available by phone from 8 am to 12 midnight eastern time every day, including weekends. In addition, DISH states on its website that human beings, not AI chatbots, handle support requests.

DISH makes a point of integrating customer service into its business culture. DISH's Base Camp program requires its corporate employees to work alongside customer service representatives and technicians so that corporate team members have a solid understanding of the customer base as well as the work of front-line employees.

How Do Customers Feel About DISH Phone-Based Customer Service?

Many customers have been quite vocal on social media and elsewhere about their appreciation of DISH's customer service. DISH has won an award from J.D. Power for customer service.

Still, there are cases in which DISH customers have been left unhappy or dissatisfied with the service provided by the company's telephone customer service representatives.

Real-Life Examples

A Twitter user once confronted DISH with a bad customer service experience: He had to discontinue his service and called DISH to cancel. The customer service representative would not listen and kept talking over him.

While the television and Internet industries are plagued with complaints regarding overzealous representatives who try to retain customers, DISH publicly acknowledged the problem and pledged to work with the customer.

There is another online report of a man who failed to understand that DISH charges for certain technician visits, even though this information is stated in the DISH customer agreement.

When he received a bill for the charge, he contacted DISH by email and the charge was removed. While it is debatable as to whether he should be been charged for the visit, which involved an equipment upgrade, DISH was willing to go the extra mile for a customer.

What Sort of Issues Can DISH Customer Service Resolve Over the Phone?

DISH can resolve a range of issues over the phone, including:

  • Billing and payment issues.
  • Selecting or changing a plan
  • Some technical troubleshooting
  • Arranging for the delivery or return of equipment
  • Setting up and changing installation or maintenance appointments
  • Answering questions about your service, including available programming

Unfortunately, there may be some issues are that difficult or impossible to resolve over the phone, including service issues caused by damaged or malfunctioning equipment. Still, DISH customer service can assist you in arranging for a technician to visit your home to address the matter.

What Can I do if DISH Phone-Based Customer Service Doesn't Resolve my Issue?

While DISH's customer service team has a good reputation, there are situations in which a customer hangs up the phone feeling dissatisfied. If you find yourself in this situation, there are several things you can do to address the situation. These include talking to a different representative, asking your local reseller for help and using a different contact method.

Before trying any of the suggestions below, consider jotting down some notes about your situation or problem, the resolution you'd like, and what went wrong during your original call. By having this information in front of you during your next contact with DISH, you may be able to more effectively communicate your needs and get your issue resolved.

Try Calling Again

Sometimes calling back and talking to a different representative can make a huge difference in your experience with DISH. Representatives are human beings and some may be better than others at understanding your concerns and escalating the situation if necessary.

Contact DISH Via Chat, Email or Social Media

DISH doesn't require its customers to resolve issues via its telephone system. You can contact DISH via its live online chat option, email, or social media accounts.

Email, chat and social media have some advantages over telephone-based customer service. If your situation is complicated, it may be easier to write out what has happened and communicate with a representative that way. In addition, text-based communication provides you with a record of the conversation, which may be useful if you have to escalate the issue.

Contact Your Reseller

DISH sells its services directly to consumers as well as through a network of resellers. If you purchased your DISH service through a reseller, consider contacting that company for help. While the reseller is not DISH, its staff may be able to suggest a solution or contact DISH to advocate on your behalf.

Customer Number 800-333-3474 - by the Numbers

Telefonnummer zum Wählen800-333-3474
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-Öffnungszeiten24 Stunden, 7 Tage
Beste Zeit zum Wählen9:05 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie jedes Mal 1, dann 1, 0 #, wenn Sie nach einer Kontonummer gefragt werden, dann 2 ODER Drücken Sie 1 und ignorieren Sie die Eingabeaufforderungen vollständig - warten Sie einfach, irgendwann wird eine Person antworten.
Durchschnittliche Wartezeit
Aktuelle Wartezeit13
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Chat, E-Mail, Web, Facebook
Qualität der Kommunikation80%
Qualität der Hilfe79%
Kundenstimmen6,953
Informationen zuletzt aktualisiertSat Oct 24 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

DISH's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von DISH, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem DISH Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von DISH, da 32,016 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-333-3474 beantwortet, sind Cancel Service, Lower My Bill, Transfer Service, Overcharge on Account, Account Access und andere Kundendienstprobleme. Das DISH Call Center, in das Sie anrufen, hat Mitarbeiter von Colorado, New York, Texas, New Jersey und ist laut Kunden 24 hours, 7 days geöffnet. Insgesamt hat DISH 5 Telefonnummern. Es ist nicht immer klar, wie man am besten mit DISH Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting DISH - by phone or otherwise

Während 800-333-3474 die beste gebührenfreie Nummer von DISH ist, gibt es insgesamt 11 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen DISH Kunden darin, die 888-615-0295 Telefonnummer der neue Kunden Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 888-615-0295 für neue Kunden. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit DISH kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for DISH.

What is GetHuman's Relationship to DISH?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DISH. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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