Bank of America Phone Number

Calling Bank of America customer service faster by GetHuman

800-432-1000
Customer service
Current Wait: 39 min (24m avg)
Hours: Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST; best time to call: 7:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Drücken Sie 0 #, dann 0 #, dann 0, dann 0, dann 1, dann 0 #

Reasons customers like you called recently

need to talk about our mortgage and line of equity have until **** to make a payment...
I have been having problems with BOA for months. They changed the account number.I was...
My card was stolen but I need my funds asap
My card was stolen but I need my funds
Need to speak to risk department
My Debit VISA card was stolen.i spoke with a customer rep from b of a on Monday. I got...
i have * payments from the edd that were each paid *** but on each one i only received...
My bank card was stolen
Bank of america prepaid account had fraudulent charges and bank of america is denting i...
Hello,**I accidentally overdrafted my checking account account ending in **** yesterday...
Please get a Bank of America fraud rep on phone. I have detected fraudulent use of my c...
Transferring money from cash app to my bank of america edd debit card my card won't exc...
Boa has my debit card in the NEGATIVE and been on hold for *hrs today and *hrs yesterda...
plz deposit money into AAron morales account...
My name is maya Coleman my account is currently trying to be closed because someone got...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Bank of America's Phone-Based Customer Care

Bank of America is an investment bank and financial services provider that operates internationally. It is the second-largest bank in the United States, which means that it gets a lot of calls to its customer service department every day.

Why Do People Call Bank of America Customer Support?

People call Bank of America for a range of reasons, including:

  • Opening new accounts
  • Updating or closing accounts
  • Help with credit cards
  • Loan servicing issues and questions
  • Reporting identity theft and fraud
  • Online banking technical support
  • Setting up appointments with bankers
  • Investment account management and questions

Best Practices for Calling Bank of America Customer Service

Bank of America has multiple divisions, each with its own customer service department. The Bank of America website provides details on specific numbers for each division. TTY and TDD calling are available for those who are deaf or hard of hearing. In some cases, there may even be a dedicated line for Spanish speakers.

Be sure to check the hours of availability for the customer service department that you call. Some automated services are available 24/7, but live help from a human being is restricted to specific hours of the day.

Before calling, make sure you have your account number or numbers handy, as well as any correspondence from Bank of America. It's also a good idea to have the ability to take notes during your call: Keep pen and paper handy or have some way to take notes on your mobile device or computer.

How Do People Feel About Their Calls to Bank of America Customer Support?

Because Bank of America has so many customers, it is not surprising that there are mixed reports about the efficacy of its customer service representatives. While some customers are happy with the service they've received, others have had different experiences.

Many areas of dissatisfaction tend to revolve around issues of identity theft and fraud. These experiences are understandably very distressing to victims, and many seem to feel that Bank of Representative agents are unresponsive and often lack the authority to expedite investigations, redeposit funds taken out of accounts or replaced compromised credit or debit cards.

What Kind of Issues Can Bank of America Customer Support Resolve?

Bank of America customer service representatives can handle a range of issues over the phone, including questions about banking services, inquiries about charges and transactions, and to check on loans and other financial products. Calling Bank of America if you suspect fraud or identity theft is often the fastest and most effective way of regaining control of your credit cards or accounts.

What Can't Be Resolved by Phone With Bank of America?

Some banking processes and services require you to either sign physical documents or to meet with a banker. In these cases, the best that a phone representative can do for you is to let you know the location of the nearest branch to your home or office and assist in scheduling an appointment.

In cases of lost, stolen or compromised credit and debit cards, customers are generally required to wait for a replacement to come in the mail. In some instances, it may be possible to pick up a temporary-use ATM card at a local bank branch.

What Can I Do If I Am Unhappy With My Call to Bank of America?

Customer service phone calls don't always go the way we want them to. If your call to Bank of America customer support did not resolve your concerns or answer your questions, you still have options.

  1. Call back. Not all customer service agents are the same. The next person you speak to may have more training or experience and will be able to resolve your case or get you a correct answer to your question.
  2. Get in touch via a different method. Bank of America operates Twitter and Facebook accounts and social media representatives are available to answer your private messages.
  3. Schedule a face-to-face appointment. There will be situations in which it is best to have a face-to-face meeting with a banker. You can schedule a meeting at a local branch online.
  4. If your situation is still not resolved. you can file a complaint online with Bank of America's feedback form. This is not an option for people who have urgent issues, but it does ensure that your complaint will go to a Bank of America division that specializes in customer feedback.
  5. As a final option, take up your concern with the Consumer Financial Protection Board's Ombudsman office. The CFPB is a federal agency that protects the interests of consumers. While this is not an option for a quick resolution, it is one way of ensuring that your concerns are seen and addressed.

Customer Number 800-432-1000 - by the Numbers

Telefonnummer zum Wählen800-432-1000
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 7-22 Uhr, Sa-So 8-17 Uhr EST
Beste Zeit zum Wählen7:15 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie 0 #, dann 0 #, dann 0, dann 0, dann 1, dann 0 #
Durchschnittliche Wartezeit
Aktuelle Wartezeit39
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Chat, Web, Twitter
Qualität der Kommunikation79%
Qualität der Hilfe36%
Kundenstimmen54,390
Informationen zuletzt aktualisiertMon Oct 19 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Bank of America, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Bank of America Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Bank of America, da 420,030 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-432-1000 beantwortet, sind Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment und andere Kundendienstprobleme. Das Bank of America Call Center, in das Sie anrufen, hat Mitarbeiter von Massachusetts, Arizona, Florida und ist laut Kunden Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST geöffnet. Insgesamt hat Bank of America 16 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Bank of America Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Bank of America - by phone or otherwise

Während 800-432-1000 die beste gebührenfreie Nummer von Bank of America ist, gibt es insgesamt 20 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Bank of America Kunden darin, die 800-781-5393 Telefonnummer der Online-Banking Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 800-781-5393 für Online-Banking. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Bank of America kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Bank of America.

What is GetHuman's Relationship to Bank of America?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Bank of America. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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