Cox Communications Staff,**Several weeks ago I called Cox Communications to request the...

GetHuman2053786's customer service issue with Cox Communications from January 2019

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The issue in GetHuman2053786's own words
Cox Communications Staff,**Several weeks ago I called Cox Communications to request the TV channel of OAN*( One America News Network) be added to my Cox Contour Premium TV channel list.*I was informed that my request would be expedited to the appropriate department.*I have yet to hear back from any Cox employee and the requested channel is not*on my current channel line up. This channel is crucial to me. I have been a Cox*Communications, Inc. customer for many years (Around ** years or so). If this*requested channel is not added to my channel line up, I will have to consider switching *to DIRECTV, as they have the OAN (One America News) network in their channel line up.**Please add the requested channel to my TV line up on Cox Cable immediately. Thank you *for your prompt attention and cooperation with this important matter!***Respectfully,***Jeffrey L Downey
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Cox Communications

Customer service issue
Reported by GetHuman2053786
Jan 28th, 2019 - 9 mons ago
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GetHuman2053786 started working on this issue
Jan 28th 10:55am