Google Kunden-FAQ

This issue could be due to several factors, such as network settings, phone updates, or interference. Try forgetting the Wi-Fi network and reconnecting, ensuring your phone's software is up to date, and restarting both your phone and router. If the problem persists, check for any settings that might limit connectivity or consider resetting your network settings.

If you've lost access to a locked folder in Google Photos, please ensure you are logged into the correct Google account. Check if the folder was deleted, as deleted items can be found in the Trash for 30 days. If you remember the password used for the locked folder, try re-entering it. Unfortunately, if you cannot access it through these methods, retrieval may not be possible.

If you've lost your phone and need to recover your Google account, visit the Google Account Recovery page. You will be prompted to verify your identity through various methods, which may include answering security questions, using backup codes, or receiving a verification code via an alternative email or phone number linked to your account. Follow the on-screen instructions carefully to regain access to your account.

हम इस स्थिति के लिए आपको गहरी सहानुभूति करते हैं। यदि आपका जीमेल खाता हैक हो गया है और टू-स्टेप वेरिफिकेशन सक्षम है, तो आपको जल्दी से साइन-इन रिकवरी प्रक्रिया का पालन करना चाहिए। इसके लिए, अपने मोबाइल या किसी ऐसे डिवाइस का उपयोग करें, जिस पर आपने पहले अपने खाते में साइन इन किया था। आप जीमेल की सहायता से अपने खाते को पुनर्स्थापित करने के लिए निर्देशित होंगे। अपने खाते की सुरक्षा के लिए पासवर्ड को तुरंत बदलें और अपने व्यक्तिगत डेटा की सुरक्षा सुनिश्चित करें।

If you no longer have access to the phone number used for 2-step verification, you can try alternative recovery options, such as using backup codes if you have them. You might also be able to recover your account using a recovery email or by answering security questions. If these options are not available, follow the account recovery process provided by Google, which can guide you through verifying your identity and regaining access to your account.