Google is one of the largest technology companies in the world. It primarily offers Internet services, such as its search engine, productivity apps as well as the Android smartphone platform.
Google does not offer significant phone-based customer support, preferring to deal with customers via email and other online mediums. However, there are a few divisions at Google that do provide customer service by phone.
People call google customer support for a range of reasons, including:
In most cases, when individuals call a published google customer support number, they will be directed to a phone menu that provides a recorded message directing the caller to a website that provides further information. You can typically find this information on your own, however, through Google's support website.
Generally, only business-to-business services, such as Google Merchant Center, offer phone-based support. Some of those services provide customers with a number they can call, while Google G Suite offers an online callback service.
Note: Some consumer advocates and journalists have noted that there are some fraudulent companies that advertise Google customer service phone numbers. If you call these numbers, the person who answers may try to trick you into providing personal information that can be used to hijack your accounts or steal your identity.
Unless you are calling one of the few divisions that allows you to call for service, be advised that calling Google directly will only take you to a voicemail menu that will advise you to visit a website. Have pen and paper handy: You'll need it to write down the website address that the system provides you.
If you are calling Google directly or requesting a callback for services that provide phone-based support, do the following:
Many users of Google services are upset that Google does not provide phone-based customer service to most of its customers. However, there are reports that Google is generally responsive to online requests for support, though it can take a bit of time to achieve a resolution.
Calls to customer support for Google's business services are generally handled professionally and these callers report satisfaction with the level of service received.
A Google customer service representative can handle most issues that B2B services customers experience, including technical issues, billing concerns, and answering questions about appropriate products and services.
Google's services are primarily offered online, so there is little that can't be addressed by phone. Individuals who are calling about problems with their Android operating system may need to visit a repair center or phone retailer to deal with potential warranty or hardware issues.
If you get off the phone with a Google customer support agent and feel as though your situation wasn't handled correctly, don't give up. You still have options.
Your first step should be to review any notes you took during the call. Try and see if there was a misunderstanding somewhere: If so, you can mention this to the next person you speak to.
Next, call Google back or, if you are calling about a G Suite account, request another callback. Explain your situation to the agent, who may have the experience or training to provide you with a satisfactory resolution.
If the second call doesn't work, try another way of getting in touch with Google. One option is to use Google's live chat option for G Suite accounts. Another is to send an email asking for help. Both of these options have the benefit of providing you with a transcript of your communication, which can come in handy if you have to escalate your case.
Dies ist die beste Telefonnummer von Google, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Google Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Google, da 211,146 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Leider nehmen keine Google Kundendienstmitarbeiter den Hörer ab, daher haben wir andere Möglichkeiten zusammengestellt, um häufig auftretende Probleme zu lösen, für die Kunden 650-253-0000 anrufen, einschließlich Recover Account, Update Account Information, Technical Support, Complaint, Refund or Suspicious Charges und anderer Probleme mit dem Kundensupport. Das Google Callcenter, in das Sie anrufen, wird von seinem IVR- oder Robotertelefon-Menüsystem beantwortet, das natürlich rund um die Uhr geöffnet ist. Insgesamt hat Google 2 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Google Vertretern spricht. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.
Während 650-253-0000 die beste gebührenfreie Nummer von Google ist, gibt es insgesamt 5 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Google Kunden darin, die 866-246-6453 Telefonnummer der AdWords-Unterstützung Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über Online Help für Technical Support. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Google kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Google.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Google. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our iTunes Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Social Security Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like iTunes or Social Security. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.