Amtrak Kunden-FAQ

Yes, you can claim points for travel completed up to 30 days before enrolling in the Amtrak Guest Rewards program.

Yes, you can claim missing points for travel completed within the last 120 days by logging into your Amtrak Guest Rewards account and submitting a request.

Amtrak’s Pacific Surfliner route serves Santa Barbara, but there is no direct stop at Surf station in Lompoc. Instead, you can take the Pacific Surfliner to Goleta or Guadalupe and arrange alternative transportation from there.

In San Francisco, you can start your journey to Los Angeles by taking a bus to the Emeryville Amtrak station, where you will board the train. Yes, reservations are required for Amtrak trains.

No, you do not have to depart the train with your luggage for border inspections when you travel from Niagara Falls, Canada on Amtrak. The inspection process is handled on the train by U.S. Customs and Border Protection officers. However, it's important to note that all required travel documents such as a passport should be readily available for inspection. Please keep in mind that a Canadian departure tax may apply.