Contact Verizon FiOS

The best of the 11 ways to get in touch with Verizon FiOS by GetHuman

Verizon FiOS Phone Number
800-837-4966 · Kundendienst866-240-9306 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Verizon FiOS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Verizon FiOS Live Chat
Unfortunately, Verizon FiOS does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Verizon FiOS:

I would like to change my credit card on my autopayment for my FIOS SERVICE.*Thank you!
I am*Unable to log into my account since Verizon changed it, I also got over charged an...
My internet service is not working. I have reset the router and it currently is not co...
Need to get FiOS Internet in my house I think everything is the air but I need to talk...
I would like to change my wifi password
Verizon damaged a pipe in the driveway.
We want to install our home network
Would like an appointment for someone to come out and set up my router. I’ve tried seve...
I don't understand how you've been billing my account ( it's on autodeduct) - the withd...
lower my bill or closing account. Will establish a new contract.
Need to check if a payment was received
Change plan and get two boxes
Turn off the internet at home
We have no internet or FiOS TV service. Tried unplugging all units, check all connectio...
More customer issues

Help me with my issue

Verizon FiOS contact information - compared

Above are our top recommendations for how to contact Verizon FiOS, including their top phone number and live chat options. Below you can compare and contrast the 11 ways to contact Verizon FiOS by looking at which ones are the fastest and which ones other customers recommend the most for solving Verizon FiOS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Verizon FiOS across the following mediums: Phone, Facebook, Web.

Phone number / contactWaitVotes
800-837-4966
Kundendienst
38 min2290
866-240-9306
Fordern Sie einen neuen Service an
<1 min1730
888-553-1555
Kundendienst
3 min1515
888-338-9333
Internet- und TV-Service
15 min1779
888-438-3467
Wohnunterstützung
3 min427
facebook.com/VerizonFiOS
Kundendienst
38 min1852
866-326-7937
E-Care
88 min937
888-858-0822
Angebote & Pakete Concierge
<1 min2729
888-715-3291
Neukunden-Concierge
<1 min2161
Online Help
Kundendienst
<38 Std2064
877-318-2092
Concierge für Umzug und Adressänderung
<1 min2157

Does GetHuman work with Verizon FiOS?

GetHuman does not work with Verizon FiOS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Verizon FiOS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Verizon FiOS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Verizon FiOS at a Glance

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!