Credit Counseling Services Customer Service

Phone Number & Contact Info

Credit Counseling Services's Best Phone Number

877-837-1192
Toll-free·Calls Customer Service·Most popular Credit Counseling Services number
Q:

How do I talk to a live human at Credit Counseling Services?

A:To speak with a debt consolidation agent: Press 1
Q:

Does Credit Counseling Services offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday. Details
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Credit Counseling Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: To speak with a debt consolidation agent: Press 1

What are the hours and when should I call?

Credit Counseling Services operates the call center for this 877-837-1192 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Credit Counseling Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Credit Counseling Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Credit Counseling Services is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Credit Counseling Services

In summation, the best day to call Credit Counseling Services is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Credit Counseling Services staffs the call center well on Monday.

Why Customers Call Credit Counseling Services

If you have time to do a bit of reading before you call Credit Counseling Services, we recommend you read over some of our problem-specific articles.

Are credit counseling services confidential?

Yes, credit counseling services are confidential. When you seek assistance from a reputable credit counseling agency, your personal and financial information is treated with strict confidentiality. These agencies adhere to legal and ethical guidelines that prioritize your privacy and security. They understand the importance of maintaining confidentiality to build trust and facilitate an open and honest dialogue about your financial situation. Your personal information, such as income, expenses, debts, and credit history, will only be shared with your consent and solely used to develop a personalized financial plan tailored to your needs. Rest assured that your information will not be shared with third parties or used for any other purposes without your explicit permission. Your confidentiality is a priority in the credit counseling process.

What are the benefits of credit counseling services?

Credit counseling services offer several benefits to individuals in need of financial assistance. Firstly, they provide professional guidance and expertise, helping clients develop personalized debt management plans tailored to their specific situation. This includes creating realistic budgets, prioritizing debts, and developing strategies for debt repayment. Moreover, credit counselors can negotiate with creditors on behalf of clients to potentially lower interest rates, waive fees, or arrange more manageable payment plans. These services also equip individuals with valuable financial education, teaching them strategies for saving, budgeting, and responsible credit card use. By offering support and resources, credit counseling services empower clients to take control of their financial future, improving their overall financial well-being and reducing stress related to debt. Ultimately, credit counseling services serve as a vital source of assistance, guiding individuals towards a brighter and more stable financial outlook.

Will credit counseling services affect my credit score?

Credit counseling services generally do not impact credit scores directly. However, enrolling in a credit counseling program may have an indirect effect. When individuals participate in a credit counseling service, they usually receive guidance on debt management and budgeting, which can help them improve their financial situation. Making consistent payments to creditors through a credit counseling agency can demonstrate responsible financial behavior. However, it is worth mentioning that some creditors may report enrollment in a credit counseling program, which could potentially be viewed negatively by lenders. Nevertheless, the impact is typically minor compared to the benefits gained from effectively managing debt. Ultimately, credit scores are influenced by various factors, and credit counseling alone is unlikely to be the sole determinant affecting one's creditworthiness.

Top Credit Counseling Services customer service problems

Click the link above to get answers to just about any Credit Counseling Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Credit Counseling Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Credit Counseling Services agent. This phone number is Credit Counseling Services's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-837-1192 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Credit Counseling Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Credit Counseling Services has 1 phone number. It's not always clear what is the best way to talk to Credit Counseling Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Credit Counseling Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Credit Counseling Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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