Zillow Phone Number

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206-470-7000
Customer service
Current Wait: 24 min (15m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:05am
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Reasons customers like you called recently

I am trying to apply for a rental but it is saying it cannot verify me I paid the $** f...
I have put in my rental listing at **** Starlit sky lane in Cary NC *****. No one can s...
Account deactivated. Says to contact account verification. Listing is:**** Durston Ave...
I recently viewed on Instagram an opportunity to participate on a referral program prov...
Changed password , still do not have access to my account ** Tannenbaum Circle Greensbo...
Listing is not able to be published. It asks me to contact verification team.
I have two Zillow Accounts and need them merged into one account. I have had a Zillo...
I have been overcharged for application fee through your website it was supposed to be...
I was setting up a rental for a new person and it blocked their account. I tried to...
I just listed my house for sale by owner and the "Zestimate" is still listed even thoug...
I attempted to fill out an application yesterday. I could not get it processed. HOWE...
I have already reached out last week and there has been no response. I had rental list...
My account is disabled, I need help I have a renter that just sent me money and now I n...
The information surrounding our home is incorrect. There is no outstanding mortgage on...
My account says "disabled"
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Zillow's Phone-Based Customer Care

Zillow is a major online real estate marketplace. It is used by real estate professionals, homeowners, landlords, home buyers and people looking to rent. As one of the oldest and most respected platforms of its type, it is not surprising that Zillow gets a lot of requests for customer service each and every day.

Why Do People Call Zillow Customer Support?

People call Zillow customer support for a range of reasons, including:

  • Setting up, changing, and canceling accounts
  • Technical support and troubleshooting
  • Reporting fraud and inappropriate content
  • Billing issues
  • Getting help with creating listings that conform to legal requirements.

Best Practices for Calling Zillow Customer Service

There are several things that you can do to help ensure that your call to Zillow customer service is handled quickly and professionally:

Have relevant documentation handy, which may include screenshots, order confirmation emails, billing statements and communications between you and Zillow regarding your current issue.

Pay attention to the menu choices when you call Zillow. There are different options for real estate professionals and home buyers/renters. Select the appropriate menu item to ensure that your call is directed appropriately.

If you get voicemail, leave the information that is requested. Speak clearly and make sure that they have a way of contacting you.

Have some way of taking notes during your call. Call notes can be a big help if you have to speak to more than one person or have to escalate your complaint.

How do Consumers Feel About Calling Zillow Customer Service?

A review of online sources does not reveal a pattern of complaints against Zillow. This suggests that Zillow customer service offers quality care and support to those who contact it.

What Kind of Issues can a Zillow Customer Service Representative Resolve?

Zillow customer service can resolve many issues, including setting up, changing and canceling accounts, providing technical support, troubleshooting problems, initiating investigations into inappropriate content or cases of fraud and researching billing issues.

What Can't Be Resolved With a Call to Zillow Customer Service?

Customer service representatives are not mediators. Unless conduct by any party using Zillow violates its terms of service, significant conflicts between home buyers, sellers, or real estate professionals are a matter for the people involved, not Zillow's customer service agents.

Listings for housing are governed under federal, state and local antidiscrimination laws. A customer service representative cannot override laws that govern housing listings.

If Zillow doesn't work on your computer or device, a representative may be able to recommend a workaround, but cannot guarantee that it will work. You may have to work with the manufacturer of your device or computer to address the issue. You may also have to use a different device to access Zillow.

What Should You Do If You Have an Unsuccessful Call with Zillow?

If you get off the phone with Zillow and feel as though your questions were not answered or your concerns were not resolved, don't give up. You may still have options.

First, review the notes that you took during your call. You may find areas of misunderstanding or miscommunication that contributed to the derailment of your first conversation.

Next, call back. Explain that this is your second call and describe what went wrong with the first one. You might also describe the resolution that you are seeking so that you and the agent are working toward a common goal. Keep in mind that representatives have different levels of training and experience, and this new agent may be in a better position to understand and address your concerns.

If a second call doesn't work, try another way of getting in touch. You can send a support form to Zillow through its website, which provides you with the benefit of a transcript of your communications with the company.

Customer Number 206-470-7000 - by the Numbers

Telefonnummer zum Wählen206-470-7000
Rückruf möglichNEIN
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenFirmenbüros
Callcenter-ÖffnungszeitenMo-Fr 9-17 Uhr EST
Beste Zeit zum Wählen9:05 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDirekt zur Unternehmenszentrale
Durchschnittliche Wartezeit
Aktuelle Wartezeit24
Rang (unter den Telefonnummern)1
Rang (insgesamt)2
Alternative MethodenE-Mail, Telefon, Web
Qualität der Kommunikation51%
Qualität der Hilfe58%
Kundenstimmen5,838
Informationen zuletzt aktualisiertFri Nov 25 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Zillow's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Zillow, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Zillow Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Zillow, da 69,450 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 206-470-7000 beantwortet, sind Change Zestimate, Update Property Info, Account Access, Report a Listing, Listing Setup und andere Kundendienstprobleme. Das Zillow Call Center, in das Sie anrufen, hat Mitarbeiter von Washington und ist laut Kunden Mon-Fri 9am-5pm EST geöffnet. Insgesamt hat Zillow eine 1 Telefonnummer. Es ist nicht immer klar, wie man am besten mit Zillow Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Zillow - by phone or otherwise

Während 206-470-7000 die beste gebührenfreie Nummer von Zillow ist, gibt es insgesamt 4 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht darin, GetHuman über Ihr Problem zu informieren und uns versuchen zu lassen, den besten Weg zu finden, um mit ihnen in Kontakt zu treten oder Hilfe für dieses spezielle Problem zu finden. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über listingsupport@zillow.com für Customer Service. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Zillow kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Zillow.

What is GetHuman's Relationship to Zillow?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Zillow. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our United Airlines Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the DISH Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like United Airlines or DISH. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Zillow Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Zillow contacts
Zillow Telefonnummer
Zillow E-Mail-SupportBEST
Zillow Helpdesk
General customer information

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