Frontier Communications Phone Number

Call Frontier Communications customer service faster with GetHuman

800-921-8101
Customer service
844-578-1807
Melden Sie sich für den Service an
Current Wait: 18 min (13m avg)
Hours: Mon-Fri 7am-9pm, Sat-Sun 8am-6pm EST; best time to call: 8:00am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Drücken Sie 1, und wenn das Menü startet, drücken Sie 6. Wenn es erneut startet, drücken Sie mehrmals 0 und warten Sie.
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Reasons customers like you called recently

I need my service restored your robot things ***** and doesn’t listen and I can’t get a...
I don't have frontier but got bill
You have charged for a month's service on my credit card today illegally. I cancelled...
I was charged today for the new bill on my credit card. I cancelled service on *******.
Box hit by lightening
I have a flight tomorrow: G*GYQY. I have a guitar as my carry on. Can I purchase early...
I don’t have internet and today in the first day with frontier
I live in the DFW area, we do not get Bally Sports that covers the Texas Rangers. Toni...
A tree took down the line over a year ago. The line is hanging in the back yard along w...
Need help finishing up my installation for broad band internet service
Need a reschedule for set up or help connecting frontier boxes
I am waiting for a refund for my flight.
I am waiting for a refund for my flight
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Frontier Communications's Phone-Based Customer Care

Frontier Communications is a telecommunications company that offers broadband Internet service, computer tech support, phone service and television to its customers. Operating in 29 states, Frontier Communications gets a lot of requests for customer service each and every day.

Why Do People Call Frontier Communications Customer Support?

Customers call Frontier Communications customer support for a range of reasons, including:

  • Help with setting up service
  • Scheduling technician visits
  • Troubleshooting and technical support
  • Changing or canceling service
  • Billing issues and inquiries
  • Requests to replace or return equipment

Best Practices for Calling Frontier Communications Customer Service

There are several things that you can do to help ensure that your call to Frontier Communications customer service is resolved quickly and professionally:

  • Before calling, make sure that you have available any documentation relevant to your case. This may include invoices, confirmation numbers, correspondence from Frontier Communications, billing statements or equipment serial numbers.
  • If calling for technical support, have your device nearby so that you can troubleshoot along with your customer service representative.
  • Have pen and paper handy so that you can take notes if needed.

How do Consumers Feel About Calling Frontier Communications Customer Service?

There seems to be mixed feelings about Frontier Communications customer service. While some people are able to get their issues resolved, others complain that Frontier Communications customer service representatives lack the ability to assist customers effectively. One specific complaint is that it is difficult to get written confirmation of payments or resolutions from customer service agents.

What Kind of Issues can Frontier Communications Customer Service Representative Resolve?

Frontier Communications customer service representatives can resolve many consumer issues, including basic troubleshooting and technical support, the need to research billing errors and missing payments, and starting, ending, or changing services. They can also provide information and updates on service interruptions along with instructions on how to properly use services.

What Can't Be Resolved With a Call to Frontier Communications Customer Service?

Frontier Communications' customer service agents can't fix more advanced problems with equipment and connectivity. In those cases, a technician visit will have to be scheduled.

In addition, there are times when a consumer's personal equipment, such as computers, phones or televisions, are incompatible with Frontier Communications components or services. A customer service agent may be able to suggest a work-around, but will not be able to resolve the issue.

What Should You Do If You Have an Unsuccessful Call with Frontier Communications?

If you get off the phone with Frontier Communications and feel as though your issues were not properly resolved, or that your questions were not answered, don't give up. You may still have options.

  • First, review any notes taken during your call. You may be able to identify an area of misunderstanding or miscommunication. If you can do this, you'll have some ammunition going into your next conversation with Frontier Communications customer service.
  • Next, call Frontier Communications back. Explain to the customer service agent that you are calling for a second time and that we would like him or her to review your concerns. Explain what you think went wrong during the first conversation, and ask the agent to give your concerns a second look. Keep in mind that customer service representatives have different levels of training and experience, and this agent may be better prepared to understand and resolve your issue.
  • If a second call to Frontier Communications does not result in a resolution, try getting in touch another way. Frontier offers live chat and a support ticket option. Either one will provide you with a transcript of your conversation, something that can be useful if you have to escalate your case further.
  • Another option is to get in touch through Frontier Communications' social media platforms. Many companies have a separate set of specialists to address customer issues through Twitter, Facebook, and other popular networking sites.

Customer Number 800-921-8101 - by the Numbers

Telefonnummer zum Wählen800-921-8101
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 7-21 Uhr, Sa-So 8-18 Uhr EST
Beste Zeit zum Wählen08.00 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie 1, und wenn das Menü startet, drücken Sie 6. Wenn es erneut startet, drücken Sie mehrmals 0 und warten Sie.
Durchschnittliche Wartezeit
Aktuelle Wartezeit18
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, E-Mail, Web, Chat
Qualität der Kommunikation77%
Qualität der Hilfe78%
Kundenstimmen4,538
Informationen zuletzt aktualisiertMon Jul 04 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Frontier Communications's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Frontier Communications, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Frontier Communications Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Frontier Communications, da 48,300 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-921-8101 beantwortet, sind Change Plan, Lower my bill, Technical Support, Cancel Plan, Make a Payment und andere Kundendienstprobleme. Das Frontier Communications Call Center, in das Sie anrufen, hat Mitarbeiter von Texas und ist laut Kunden Mon-Fri 7am-9pm, Sat-Sun 8am-6pm EST geöffnet. Insgesamt hat Frontier Communications 6 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Frontier Communications Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Frontier Communications - by phone or otherwise

Während 800-921-8101 die beste gebührenfreie Nummer von Frontier Communications ist, gibt es insgesamt 9 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Frontier Communications Kunden darin, die 844-578-1807 Telefonnummer der Melden Sie sich für den Service an Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 844-578-1807 für Melden Sie sich für den Service an. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Frontier Communications kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Frontier Communications.

What is GetHuman's Relationship to Frontier Communications?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Frontier Communications. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Frontier Communications Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Frontier Communications contacts
Frontier Communications TelefonnummerBEST
Frontier Communications Live Chat
Frontier Communications E-Mail-Support
Frontier Communications Helpdesk
General customer information

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