Wells Fargo Phone Number

Calling Wells Fargo customer service faster by GetHuman

800-869-3557
Customer service
Current Wait: 38 min (33m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
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Reasons customers like you called recently

I had a Netflix charge for $**.** that I did not personally make. I have already called...
vor einer Stunde
why is my atm debit card blocked
vor einem Tag
I signed up for Wells Fargo Short-term payment relief" program.I recieved a letter cofi...
vor 2 Tagen
I made an accidental purchase which I would like to cancel.
vor 2 Tagen
I need to set up my debit card pin number to customize my card design and enroll for on...
vor 2 Tagen
I don't have the full account number on my equity loan, so I can't get by that request...
vor 2 Tagen
My total rewards points is *** and...it has been this same number for at least six mont...
vor 3 Tagen
Can I Transfer my Xbox account to *Nintendo switch
vor 3 Tagen
Roger Hollis has accounts with Wells Fargo. However he passed away ****. And his girlfr...
vor 3 Tagen
Verify overdraft fees waived
vor 4 Tagen
I just paid off my balance. Can you please email me a new statement. I’m trying to buy...
vor 4 Tagen
Why are we regular customers having to show * IDs to cash a check over *** dollars?
vor 4 Tagen
Hello I can't set new password because don't have pin from my mobile app
vor 4 Tagen
Im trying to enroll online to do online banking and it wont let me.
vor 5 Tagen
Speak with mortgage representative about payments
vor 5 Tagen
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on Wells Fargo's Phone-Based Customer Care

Wells Fargo is a financial services company that offers consumer and business banking services in the United States. As the fourth largest bank in the country, it isn't surprising that Wells Fargo gets a lot of customer service calls.

Why do People Call Wells Fargo Customer Support?

People call Wells Fargo customer support for a range of reasons, including:

  • Opening a new account
  • Making changes to an existing account
  • Closing an account
  • Questions about transactions and charges
  • Applying for loans or credit cards
  • Requesting modifications or forbearances on loan payments
  • Inquiring about transferring funds
  • Reporting identity theft, fraud or the loss of debit or credit cards

Best Practices for Calling Wells Fargo Customer Service

Like many businesses, particularly banks, Wells Fargo has several divisions that each have their own customer service departments. In addition, some banking products, such as credit cards or debit cards, have special phone numbers for reporting loss, theft, or fraud.

Before calling Wells Fargo, make sure that you have the right number. You can find these numbers on Wells Fargo's website, on statements from Wells Fargo, or on the back of your debit or credit card.

Have pen and paper handy so that you can take notes during your call. If you can't get an issue resolved during your conversation with Wells Fargo, having details about the person who helped you, and what transpired, can be helpful while escalating your case.

How do People Feel About Calls to Wells Fargo Customer Support?

There seems to be a range of opinions among Wells Fargo customers as to the value of the bank's phone-based customer service. Some people are happy with the level of service they received, others complain that Wells Fargo customer support is lacking in empathy, knowledge and, in some cases, the ability to follow through on promises made.

Notable News Stories

In one case highlighted on a prominent blog, a customer had made a banking error that caused her account to go into overdraft. Ultimately, hundreds of dollars were charged to her account in overdraft fees.

Unfortunately, Wells Fargo customer service representatives refused to provide assistance during this situation and it took third-party intervention to get the fees reversed so that the customer could get things back on track.

What Kind of Issues Can Wells Fargo Customer Support Resolve?

Wells Fargo phone bankers and customer service representatives can manage most banking and financial services issues, including opening accounts, facilitating account changes, researching suspicious transactions, initiating loans and credit card applications and addressing overdraft fees.

What Can't Be Resolved by Phone with Wells Fargo?

Transactions require signatures on physical documents, and, in some cases, these documents must be notarized. This sort of thing cannot be accomplished over the phone. In situations where a customer needs a replacement debit or credit card, here she will have to wait for the car to come in the mail, although they may be able to stop by a branch to get a temporary card that can be used in ATMs.

There are also banking products and services that must be accessed in person. These include cash and check deposits, as well as the purchase of money orders and cashiers checks. Complex banking matters, such as changing beneficiaries on accounts may also require an in-person visit to a Wells Fargo bank branch.

What can I do if I am Unhappy with my call to Wells Fargo?

If your call to Wells Fargo customer service did not go as planned, don't fret. You still have options for achieving a resolution.

First, write down what happened during the call. Having this information in front of you can be helpful in further conversations with the bank.

Next, call Wells Fargo back. During your next call, you may end up speaking to a better trained or more experienced representative who can help sort out your problem or can, at least, offer a better explanation for what is taking place.

If the next representative you speak to next is still unable to help, try a different way of getting in touch. If you have a Wells Fargo account, you send Wells Fargo an email via its secure messaging system. Email provides you with a written record of your communication, which is often helpful.

Another option is to speak to a Wells Fargo banker in person. While it may be possible to do this on a walk-in basis, it may be wiser to schedule an appointment through the Wells Fargo website. This can minimize your wait time and ensure that this person that you speak to is capable of helping you with your issue.

A final option is to contact the Consumer Financial Protection Bureau, a federal agency that oversees banking and financial services issues in the United States. While this is a slow process, it can be an effective way of addressing a problem with Wells Fargo that cannot be resolved through other means.

Customer Number 800-869-3557 - by the Numbers

Telefonnummer zum Wählen
800-869-3557
Rückruf möglich
JA
Anruf von einer realen Person entgegengenommen
JA
Abteilung, die Sie anrufen
Allgemeines Bankwesen
Callcenter-Öffnungszeiten
24 Stunden, 7 Tage
Beste Zeit zum Wählen
8:15 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem Menschen
Drücken Sie 1, sagen Sie "andere Optionen" und drücken Sie dann zweimal 0
Durchschnittliche Wartezeit
Aktuelle Wartezeit
38
Rang (unter den Telefonnummern)
1
Rang (insgesamt)
1
Alternative Methoden
Telefon, Facebook, Web, Twitter
Qualität der Kommunikation
56%
Qualität der Hilfe
67%
Kundenstimmen
2,023
Informationen zuletzt aktualisiert
Thu May 28 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Wells Fargo's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Wells Fargo, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Wells Fargo Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Wells Fargo, da 105,870 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-869-3557 beantwortet, sind Account Access, Statement Request, Account Setup, Cancel Account, Overcharge on Account und andere Kundendienstprobleme. Das Wells Fargo Call Center, in das Sie anrufen, hat Mitarbeiter von Arizona, Alabama, Utah, Maryland und ist laut Kunden 24 hours, 7 days geöffnet. Insgesamt hat Wells Fargo 6 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Wells Fargo Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Wells Fargo - by phone or otherwise

Während 800-869-3557 die beste gebührenfreie Nummer von Wells Fargo ist, gibt es insgesamt 9 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Wells Fargo Kunden darin, die 800-956-4442 Telefonnummer der neue Kunden Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 800-956-4442 für neue Kunden. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Wells Fargo kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Wells Fargo.

What is GetHuman's Relationship to Wells Fargo?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Wells Fargo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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