US Postal Service Phone Number

Calling US Postal Service customer service faster by GetHuman

800-275-8777
Customer service
Current Wait: 37 min (12m avg)
Hours: Mon-Fri 8am-8:30pm, Sat 8am-6pm EST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Zum Verfolgen eines Pakets / Sprechen mit einem Menschen über das Verfolgen eines Pakets. Wenn Sie Briefmarken kaufen möchten, drücken Sie 2 oder sagen Sie "Briefmarken" und dann "Vertreter". Hören Sie zu und warten Sie, bis es spricht. Wenn Sie zuvor etwas eingegeben haben, wird nichts getan. Drücken Sie 1, um ein Paket zu verfolgen, oder sagen Sie "Sendungsverfolgung". Sagen Sie "Vertreter" und Sie werden zu einem Vertreter weitergeleitet

Reasons customers like you called recently

Have submitted forwarding request for November * and it has been confirmed for November...
I need a refund for a failed package intercept.
Priority mail envelope For two days says it is out of distribution center but it keeps...
Can get my mail it is stuck in the boxes
Please I need help in founding my package it was delivered on Oct *, **** at **:** am C...
Package is not delicered
Cannot get a live person in phone to deal with complicated issue not addressed by autom...
I need to speak to a customer representative, but I am unable to get to one
My package says delivered, but it is not in my box.
I need to chat with you today
I have been waiting for my package to be delivered for several days, I just would like...
My package has an alert due to an incorrect delivery address that I would like to fix
USPS has possession of my package. My package has not moved in a week.
I have a package that is supposed to be delivered today, but tracking shows it in Missi...
I been waiting on my iPhone es since April ** I keep getting the run around I already...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on US Postal Service's Phone-Based Customer Care

The US Postal Service, also known as USPS, is a federal agency responsible for mail and package delivery throughout the United States. As you might expect, an agency with this much responsibility gets a lot of customer service calls.

Why Do People Call the US Postal Service for Customer Support?

People call the US Postal Service for a range of reasons, including:

  • Questions about postal rates
  • Questions about mailing restrictions on certain items or packages of large dimensions
  • Questions about mail delivery issues
  • Filing complaints about mail service
  • Inquiring about expected delivery times
  • Requesting an investigation into a package or letter that has gone missing
  • Filing an insurance claim
  • Questions about post office services, such as money orders and passport applications
  • Technical support for web-based services
  • Questions about customs
  • Questions about business accounts
  • Ordering stamps, postal supplies and packaging materials

Best Practices for Calling the US Postal Service

The US Postal Service operates multiple lines for customer service inquiries, including separate lines for ordering supplies, requesting technical support, general customer care, mail tracking, and TTY calls for the deaf and hard of hearing.

When you call, you'll be connected to an automated voice menu. If you want to speak to an agent, keep hitting "0" or say "agent" in response to a question.

Note: If you believe that your issue is primarily with your local post office, you can look up that office's number on the USPS.com website and call the office directly. This can be a particularly effective approach if you know that the location has a piece of mail that you are trying to collect.

How do Callers Feel About Their Interactions with USPS Customer Service?

Customers of the USPS seem to have a range of opinions about the quality of phone-based customer service that they receive. Many note that wait times can be very long and that customer service representatives don't always have access to the kind of information that can help callers get a resolution to their issues.

What Issues can the US Postal Service Customer Support Resolve by Phone?

US Postal Service phone agents can resolve or assist with many customer service issues over the phone, including:

  • Tracking packages or requesting an investigation into a missing package
  • Assisting with suspending service to an address
  • Record a complaint about service from a postal carrier or a

What Can't Be Resolved by Phone With the US Postal Service?

Some issues with the post office can't easily be resolved over the phone. These issues usually involve purchasing some postal products, such as money orders, that have to be paid for in person.

There may also be some delivery issues that require a postal customer to physically pick up a package at a local post office.

What can I do if I am Unhappy With My Call to the US Postal Service?

If you end your conversation with the US Postal Service's phone-based customer support and feel as though you've not gotten anything accomplished, don't fret. You still have options for getting your questions answered and your issues resolved.

First, review the notes you took during your call. If you didn't take notes, write down what you remember about your call. Having this information in front of you when you get back in touch with USPS customer service can be very helpful in keeping your conversation on track.

Second, call USPS back. The next representative that you speak to may have more time on the job or better training than the person who you spoke to on your first call.

If your second call does not go well, try contacting USPS through its website's email forms. It can take a while to receive a response, but customers report that they usually do hear back eventually from a customer service representative. Another option is to get in touch through the post office's social media accounts.

Other options include visiting a local post office and speaking to someone there. Some issues may require a face-to-face meeting with an employee before they get resolved.

While the post office does have an Inspector General, this office should only be contacted if you suspect that there is a serious violation of post office policy or laws governing the delivery of mail. These issues might include the theft of mail by a postal employee or an employee's misconduct.

Customer Number 800-275-8777 - by the Numbers

Telefonnummer zum Wählen800-275-8777
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 8-20: 30 Uhr, Sa 8-18 Uhr EST
Beste Zeit zum Wählen8:05 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenZum Verfolgen eines Pakets / Sprechen mit einem Menschen über das Verfolgen eines Pakets. Wenn Sie Briefmarken kaufen möchten, drücken Sie 2 oder sagen Sie "Briefmarken" und dann "Vertreter". Hören Sie zu und warten Sie, bis es spricht. Wenn Sie zuvor etwas eingegeben haben, wird nichts getan. Drücken Sie 1, um ein Paket zu verfolgen, oder sagen Sie "Sendungsverfolgung". Sagen Sie "Vertreter" und Sie werden zu einem Vertreter weitergeleitet
Durchschnittliche Wartezeit
Aktuelle Wartezeit37
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Facebook, E-Mail, Web, Twitter
Qualität der Kommunikation57%
Qualität der Hilfe60%
Kundenstimmen46,241
Informationen zuletzt aktualisiertMon Oct 19 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

US Postal Service's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von US Postal Service, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem US Postal Service Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von US Postal Service, da 379,728 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-275-8777 beantwortet, sind Track a Package, Missing Package, Problem With a Delivery, Change of Address, Refund a Charge und andere Kundendienstprobleme. Das US Postal Service Call Center, in das Sie anrufen, hat Mitarbeiter von Michigan, California und ist laut Kunden Mon-Fri 8am-8:30pm, Sat 8am-6pm EST geöffnet. Insgesamt hat US Postal Service 6 Telefonnummern. Es ist nicht immer klar, wie man am besten mit US Postal Service Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting US Postal Service - by phone or otherwise

Während 800-275-8777 die beste gebührenfreie Nummer von US Postal Service ist, gibt es insgesamt 11 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen US Postal Service Kunden darin, die 800-610-8734 Telefonnummer der Nichtpostpersonen Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 800-610-8734 für Nichtpostpersonen. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit US Postal Service kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for US Postal Service.

What is GetHuman's Relationship to US Postal Service?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like US Postal Service. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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