Tracfone Phone Number
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Current Wait: 17 min (11m avg)
Hours: Mon-Sat 8am-10pm EST; best time to call: 8:20am
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Reasons customers like you called recently
Don’t have phone to use the sim card ok…phone is broken
Want to add to account an easyfone t*** is this possible?
Customer service needs to call me so I can get a phone correctly set up. The number for...
My debit card is being used to pay for someone’s service and I need to cancel that subs...
My debit card is being used to pay for someone’s service and I need to cancel that.
Just noticed my phone had no service. I was told it’s because my cheap phone is no long...
I'd like to speak with someone in the corporate office please.
I can't make or receive calls the card I bought said it was a ** day plan
I cannot log on to my account via Firefox. Specific issues**) When I enter my old passw...
I need help opening an account and changing my credit card number.
I need a phone number to re start my phone
I tried adding a service plan to a phone number and it told it can no be processed right now
I am currently in an area of tracfone service outage in Wisconsin (madison Portage area...
i am on autopay credit card was stopped so was payment to you, applied for new card...See more recent reasons for calling
Help me with my issue
Our Editor's Notes on Tracfone's Phone-Based Customer Care
TracFone is a prepaid budget mobile phone service provider. As one of the most well-known prepaid phone companies in the country, it is not surprising that TracFone gets a lot of requests for customer service each and every day.
Why Do People Call TracFone Customer Support?
People call TracFone for a range of reasons, including:
- Starting, changing or canceling service
- Purchasing or upgrading a mobile device or accessories
- Troubleshooting and technical support
- Billing inquiries
- Changing personal information on account
- Reporting hacking or identity theft
- Reporting a lost or stolen phone
Best Practices for Calling TracFone Customer Service
There are several ways to help ensure that your call to TracFone customer service is handled quickly and professionally:
- Call during business hours. TracFone phone-based customer service is available seven days a week from 8 AM to 11:45 PM Eastern time.
- Before calling, make sure you have relevant documentation in front of you. This might include service contracts, order confirmations, screenshots, billing statements and any correspondence between you and TracFone regarding your account or your issue.
- If you are calling for help with your device or service, have your device handy so that you can troubleshoot along with the customer service representative. If possible, if you are calling about your phone, have another phone handy so that you can work with the phone that is malfunctioning while also speaking with a customer service representative.
- Have some way of taking notes during your call. Call notes can be helpful if you have to speak to more than one person or need to escalate your case.
How do Consumers Feel About Calling TracFone Customer Service?
Consumer feedback on the level of support offered by TracFone is mixed. Some complain of long wait times and customer service representatives that seem to stick to a script rather than providing real help. However, other consumers are reasonably happy with the level of customer support they have received.
What Kind of Issues can a TracFone Customer Service Representative Resolve?
TracFone customer service representatives can resolve many consumer issues, including help with starting, upgrading, downgrading or canceling service, switching numbers, changing customer information, troubleshooting, researching billing issues, and providing technical support.
What Can't Be Resolved With a Call to TracFone Customer Service?
TracFone customer service may not be able to resolve problems with equipment beyond simple troubleshooting. You may have to work with the representative to arrange to have the phone repaired or returned to the manufacturer for placement. If you are using your own phone or device, not one provided by TracFone, and it is incompatible with the TracFone system, the representative may be able to suggest a workaround but is unlikely to be able to completely resolve the issue. You will have to work directly with the manufacturer or obtain a new device to ensure full compatibility.
What Should You Do If You Have an Unsuccessful Call with TracFone?
If you get off the phone with TracFone customer service and feel as though your questions were not answered or your call was not handled properly, don't give up. There are still options available to you.
- First, review your call notes. You may be able to identify an area of misunderstanding or miscommunication that contributed to the derailment of your first call.
- Second, call back. You may have the good fortune of connecting with an agent with more experience or training and who is better able to understand your concerns and provide you with an appropriate resolution. When you call, politely explained this is your second communication about your issue and describe what went wrong with the first call. You may also want to describe your preferred resolution so the agent and yourself are working together toward a common goal.
- If a second call does not work, try getting in touch another way. TracFone offers live chat as an alternative to calling. In addition, you could also send a letter to the executive resolutions team via snail mail. While this is a slow way to get a response, it may be the most effective as many companies take letters sent by postal mail seriously. Another option is to go to the store where you purchased your TracFone plan and speak to a manager there. The manager may be willing to advocate on your behalf or may be willing to handle the situation him or herself as a goodwill gesture.
Customer Number 800-378-9575 - by the Numbers
Telefonnummer zum Wählen800-378-9575
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Sa 8-22 Uhr EST
Beste Zeit zum Wählen8:20 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie 1 für Englisch, dann 1 für Tracfone und dann 4 im nächsten Menü, um Hilfe für neue und bestehende Kunden zu erhalten.
Rang (unter den Telefonnummern)1
Alternative MethodenTelefon, Chat, Web, Facebook, Twitter
Qualität der Kommunikation80%
Qualität der Hilfe73%
Informationen zuletzt aktualisiertThu Jun 23 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Tracfone's Best Toll-Free/800 Customer Phone Number
Dies ist die beste Telefonnummer von Tracfone, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Tracfone Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Tracfone, da 95,316 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-378-9575 beantwortet, sind Recover Account, Add Minutes, Transfer Phone Number, Lost or Stolen Phone, Device Support und andere Kundendienstprobleme. Das Tracfone Call Center, in das Sie anrufen, hat Mitarbeiter von Florida und ist laut Kunden Mon-Sat 8am-10pm EST geöffnet. Insgesamt hat Tracfone 6 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Tracfone Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.
Contacting Tracfone - by phone or otherwise
Während 800-378-9575 die beste gebührenfreie Nummer von Tracfone ist, gibt es insgesamt 11 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Tracfone Kunden darin, die 800-876-5753 Telefonnummer der Firmenbüros Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über Live Chat für Customer Service. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Tracfone kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Tracfone.
What is GetHuman's Relationship to Tracfone?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Tracfone. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.