Medicare Phone Number

Calling Medicare customer service faster by GetHuman

800-633-4227
Customer service
Current Wait: 24 min (16m avg)
Hours: 24 hours, 7 days; best time to call: 8:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Drücken Sie 2, dann 0, dann 0 # und dann 0 #, wenn Sie nach Ihrer Medicare-Nummer gefragt werden

Reasons customers like you called recently

Need a replacement medicare card*Have lost my orginal card
I have miss placed my Medicare card and I would like to receive a new one
The Medicare website won't let me change my password, so I can't access information.
Denied medicine payment. Pharmacist stated that I have part D but my card had part B. S...
Complaint related to dme
Please give me the BFCC-Q** phone number
Okay got it package from alpha medical and trying to return this package that they sent...
Trying to get hold my old medical records because I been denied social security benefits.
checking on drug prescription plans
Does Medicare cover the cost of a Covid ** test?
Medicare Part B enrollment. I retired from federal service on *******. I think I have...
WHY I DONT KNOW NEVER GOT ONE BEFORE TILL NOW**Pay Your Bill Now**Tuesday, October...
Replacement medicare card needed, mine was misplaced or lost
I am looking for a verification for a procedure I want to have
New a new card, my purse was stolen and now I need my Medicare nu*? ASAP and new Medica...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Medicare's Phone-Based Customer Care

Medicare is a federal health insurance program that provides medical coverage for seniors over the age of 65 and, in some cases, younger people who have disabilities or serious illnesses. Because Medicare covers so many people, it gets many calls each day from individuals seeking information and services.

Why Do People Call Medicare Customer Support?

People call Medicare customer support for a range of reasons, including:

  • Checking on deductibles
  • Checking status of a claim
  • Getting information on coverage and program benefits
  • Assistance with Part D prescription drug coverage
  • Information about premium payment
  • Appeal coverage or payment determinations
  • Report fraud

Best Practices for Calling Medicare Customer Service

Medicare's phone-based customer support is available twenty-four hours a day, seven days a week, and is even open on some Federal holidays. Individuals who are deaf or have a hearing impairment can use Medicare's TTY/TDD number.

There are several things that you can do to ensure that your call goes smoothly and that you get the information you need or an appropriate resolution to a problem:

First, Make sure that you are calling the right agency:

  • Medicare is not the same as Medicaid, which is a federal health program for low-income individuals. You will have to call Medicaid's central or regional offices if you need help with Medicaid issues.
  • If you are trying to find out whether you qualify for Medicare, need to report the death of someone who receives medicare, want to sign up for Medicare Part A or B, order a replacement card, or need to challenge an income-based increase in your Medicare costs, you will need contact the Social Security Administration.

Next, have a way to take notes during your call. Knowing who you spoke to and what was said during your conversation can be helpful if you have to escalate your case. Be sure to add the date and time of your call to your notes.

Finally, make sure you have your Medicare card (if you have one) in front of you, along with any correspondence from Medicare that is relevant to your case.

How Do People Feel About Their Calls to Medicare Customer Support?

As is often the case with organizations that have a lot of calls, there appears to be a range of opinions regarding Medicare customer support. Some people are satisfied while others complain of long wait times or a lack of follow-through after making a call.

What Kind of Issues are Resolvable by Medicare Customer Support?

Medicare's phone-based customer service representatives can provide you with information about a wide range of concerns, including premium status, claims and appeals, and details about your benefits and level of coverage. You can also report cases of suspected Medicare fraud over the phone.

What Issues Can't Be Resolved by Phone?

Because Medicare deals with health care issues, confidentiality is important. Some issues, such as giving your medical provider permission to communicate with Medicare on your behalf, will require you to complete an authorization form.

What Can I Do if my Call to Medicare Customer Service is Unsuccessful?

If you make a call to Medicare and are dissatisfied with your conversation or a lack of resolution, don't fret. You have options available to you.

First, if you haven't already, write down what happened during the call. You'll want this in front of you when making future contact with Medicare, as it will be easier to explain what happened.

Next, call back: Every phone representative is different and you may find that the next person you speak to has better training and is able to address your concern.

If you have a complaint about your Medicare plan or Medicare prescription drug plan, you can submit a complaint to Medicare via a form on its website. This is not a good option for urgent issues, however and other concerns need to be dealt with on the phone or by mail.

Finally, you can send a letter via postal mail to Medicare that outlines your questions or concerns.

Other Pathways

If you still can't get your issue addressed with Medicare, consider the following options:

The Medicare Beneficiary Ombudsman: Ask your phone representative to forward your issue to Medicare Beneficiary Ombudsman. This office will review and work to resolve your issue.

State-Based Options

There are multiple state-based agencies that have jurisdiction over Medicare services and facilities:

  • State Health Insurance Assistance Programs (SHIP): Each state has its own program to help you navigate Medicare issues. Contact your local SHIP to get assistance with your issue.
  • State Survey Agencies: If your problem is with a healthcare facility, your State Survey Agency can investigate your concern.
  • Beneficiary and Family Centered Care Quality Improvement Organizations: Your state BFCC-QIO organization can offer advocacy if you are unable to resolve your case directly with Medicare.

Customer Number 800-633-4227 - by the Numbers

Telefonnummer zum Wählen800-633-4227
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-Öffnungszeiten24 Stunden, 7 Tage
Beste Zeit zum Wählen20:30 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie 2, dann 0, dann 0 # und dann 0 #, wenn Sie nach Ihrer Medicare-Nummer gefragt werden
Durchschnittliche Wartezeit
Aktuelle Wartezeit24
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Web
Qualität der Kommunikation86%
Qualität der Hilfe53%
Kundenstimmen2,029
Informationen zuletzt aktualisiertSat Oct 17 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Medicare's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Medicare, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Medicare Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Medicare, da 59,616 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-633-4227 beantwortet, sind Request Form 1095, Update Account Info, Replacement Card, Coverage Question, Check on a Claim und andere Kundendienstprobleme. Das Medicare Call Center, in das Sie anrufen, hat Mitarbeiter von Maryland und ist laut Kunden 24 hours, 7 days geöffnet. Insgesamt hat Medicare eine 1 Telefonnummer. Es ist nicht immer klar, wie man am besten mit Medicare Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Medicare - by phone or otherwise

Während 800-633-4227 die beste gebührenfreie Nummer von Medicare ist, gibt es insgesamt 2 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Medicare Kunden darin, GetHuman über Ihr oben genanntes Problem zu informieren und uns jemanden zu finden, der Ihnen hilft. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über Online Help für Customer Service. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Medicare kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Medicare.

What is GetHuman's Relationship to Medicare?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Medicare. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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