Match.com Phone Number

Calling Match.com customer service faster by GetHuman

800-926-2824
Customer service
Current Wait: 48 min (17m avg)
Hours: Mon-Fri 8am-5pm CST; best time to call: 8:05am
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Reasons customers like you called recently

I paid * months but users can't contact me
Users can't contact me I paid *** $*My email for my account is *****@***.com
Cancel prescription now!!
Trying to figure out how to delete my account
Am wanting to close account need to talk to someone
Due to my phone temporarily disconnected, I cannot verify my number to verify that I'm...
I pressed boost up by accident. Can u please remove me from that??
How do I change my date of birth on my profile
I’m not able to log in and tried to retrieve my email I used then entered in my usernam...
Hello,**I would like to reactivate my account. I tried to do that and pay for * months...
I can’t get into my account
I can not get into my match account. I’m using the right email and passcode. And autom...
On free message I was talking to a member and then it stopped sending any messages to t...
I have found someone and want to cancel my subscrption. I noticed it was renewed on...
I would like a refund on my money. I paid for a * month subscription.***Please Refund m...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Match.com's Phone-Based Customer Care

Match.com is an online dating service that began operations in the mid-90s. As one of the oldest and most successful dating sites in the world, it isn't surprising that it receives many customer service requests on a daily basis.

Unfortunately, Match.com does not provide phone-based customer service. If you need to get in touch with the company, you will have to do so through the email form on its site.

Why Do People Contact Match.com Customer Support?

People call Match.com for a range of reasons, including:

  • Help with starting, changing, or canceling accounts
  • Billing issues
  • Technical problems with the website
  • Safety and security issues, such as reporting scammers and predators who use the site

Best Practices for Contacting Match.com

There are a few things that you can do to help ensure that your call to Match.com is a productive one:

  • Keep in mind that Match.com customer service representatives are only available Monday - Friday 8:00 AM - 5:00 PM Central time. You can email outside of those days and hours, but you will have to wait for a response.
  • Make sure you can supply necessary documentation of your issue if Match.com requests it. This may include order confirmations, screenshots, or billing statements.
  • If you are having issues with Match.com's mobile app or website, have your device close buy so that you and the customer service representative can troubleshoot together.
  • Have pen and paper handy so that you can take notes during your call.

How do Consumers Feel About Contacting Match.com?

Many people are unhappy about the fact that Match.com does not provide phone service. This dissatisfaction also extends to the hours during which Match.com customer service is available.

As for the service itself, reports tend to be mixed. Match.com users may benefit from reviewing the help guides available on the site so that they can resolve their own issues.

What Kind of Issues can a Match.com Representative Resolve?

Match.com customer service representatives can resolve most customer issues because Match.com is an online service. These issues include technical problems, taking reports of fraud and abuse, making changes to your account status and addressing billing concerns.

What Can't Be Resolved by Contacting Match.com Customer Service?

Match.com representatives aren't mediators and cannot resolve disputes between Match.com customers. In addition, agents are also not able to resolve incompatibilities between the Match.com service and your hardware devices or software. While the agent may be able to suggest a workaround, ultimately you will have to make any necessary changes to get Match.com to work on your computer, tablet or phone.

What Should You Do If You Have an Unsuccessful Communication with Match.com?

If Match.com's response to your request is less-than-satisfactory, don't give up. You may be able to get your questions answered or issues resolved anyway.

First, review the correspondence that you had with Match.com customer service. You may be able to identify a misunderstanding or area of miscommunication that can be addressed in your next email to Match.com.

If you can identify a deficiency that might be addressed via a screenshot or document scan, prepare your documentation before making a second contact.

Email Match.com again and explain your concerns. Be very precise in describing your areas of dissatisfaction and offer to supply documentation to support your case.

You may also try reaching out to Match.com on its social media platforms. Drawing attention to your case in this way may attract a response from Match.com

If you have a billing problem with Match.com, contact your debit card or credit card company. File a request to reverse any charges. You may find that your bank is willing to advocate for you and help you receive compensation.

Customer Number 800-926-2824 - by the Numbers

Telefonnummer zum Wählen800-926-2824
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 8-17 Uhr CST
Beste Zeit zum Wählen8:05 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie 2, dann 5, dann 2
Durchschnittliche Wartezeit
Aktuelle Wartezeit48
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Web
Qualität der Kommunikation67%
Qualität der Hilfe79%
Kundenstimmen25,846
Informationen zuletzt aktualisiertFri May 07 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Match.com's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Match.com, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Match.com Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Match.com, da 227,046 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-926-2824 beantwortet, sind Cancel My Subscription, Unblock Account, Update Account Info, Account Access, Refund a Charge und andere Kundendienstprobleme. Das Match.com Call Center, in das Sie anrufen, hat Mitarbeiter von Texas, South Carolina, Wisonsin und ist laut Kunden Mon-Fri 8am-5pm CST geöffnet. Insgesamt hat Match.com 3 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Match.com Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Match.com - by phone or otherwise

Während 800-926-2824 die beste gebührenfreie Nummer von Match.com ist, gibt es insgesamt 4 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Match.com Kunden darin, die 800-326-5161 Telefonnummer der Stornierungen Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 800-326-5161 für Stornierungen. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Match.com kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Match.com.

What is GetHuman's Relationship to Match.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Match.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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