Match.com Customer FAQ

If you see a message indicating there is a problem with your account, it may be due to various reasons such as a temporary issue, billing problems, or account restrictions. We recommend checking your payment details or any communication from Match.com about your account status. If you're still having trouble, please refer to the contact information link provided on this page for assistance.

There is a link to the most up-to-date contact information right here on this page that you are viewing. Please refer to that link for assistance with your password reset issue.

If someone is using your information without your consent, we take these situations seriously. It’s important to report it so we can investigate and take appropriate action. There is a link on this page to the most up-to-date contact information for you to reach out directly and request that your information be removed from our database.

If you're experiencing issues logging into your Match.com account, it's possible that there may be an error with the phone number you provided during registration. Make sure to enter the correct number associated with your account. If the number is still not working, assistance is available through the support options provided on this page. For the most up-to-date contact information to resolve your login issue, please refer to the link on this page you are currently viewing.

To delete your profile, log in to your account and go to the settings menu. There, you should find an option to delete your account. If you're not receiving password reset emails, ensure that they aren't going to your spam folder or that your email address is typed correctly. If you continue to experience issues, please refer to the link on this page for the most up-to-date contact information to get further assistance.