Liberty Mutual Phone Number

Calling Liberty Mutual customer service faster by GetHuman

888-398-8924
Customer service
844-201-9420
neue Kunden
Current Wait: 4 min (3m avg)
Hours: Mon-Fri 8am-10pm, Sat 8am-8pm, Sun 11am-5pm EST; best time to call: 1:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Drücken Sie 4, dann 0 und dann #

Reasons customers like you called recently

I need to cancel Auto policy can't get hold of anyone
Need to change policy start date
Was told by police officer that I have no insurance when I was pulled over.
We have car insurance with Lib Mu for our two vehicles. We are seniors with a clean re...
There has been some confusion about my bill and it is reported that my insurance policy...
Need to cancel policy and receive rebate. Unable to reach by phone.
My name is LaShauna Tate and I have a question regarding adding a new or perhaps replac...
I need a fax number to send some forms concerning my auto insurance
I want to cancel my liberty mutual policy
Change policy start date
I need to verify funds with an agent's supervisor. This is a reissue. I've been waiting...
I just signed up for auto insurance policy, I logged into my account and the forms are...
I need to talk to someone about cancelling my insurance. Thank you
Need to make a payment
My husband past away he was receiving Workmen’s Comp. checks from you guys that’s my o...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Liberty Mutual's Phone-Based Customer Care

Liberty Mutual is an insurance company that operates in the United States. As the third-largest property and causality insurer in the country, it isn't surprising that it receives a lot of customer service calls each and every day.

Why Do People Call Liberty Mutual Customer Support?

People call Liberty Mutual customer support for a range of reasons, including:

  • Starting, changing or canceling insurance
  • Questions about available coverage
  • Help with getting repairs or estimates
  • Tracking or appealing a claim
  • Website technical support
  • Filing a complaint about a Liberty Mutual employee or insurance agent.

Best Practices for Calling Liberty Mutual Customer Service

  • Make sure you are calling the correct number. Liberty Mutual has numbers for general customer service as well as roadside assistance for its auto insurance policyholders.
  • Get relevant documentation together before placing your call. Documentation may include your account ID, insurance policies, contact information for lawyers, drivers, or contractors, as well as correspondence between you and Liberty Mutual or your insurance agent.
  • Make sure you can take notes during your call. These can come in handy later on if you have to connect with Liberty Mutual multiple times about your case.

How do Consumers Feel About Calling Liberty Mutual Customer Service?

Liberty Mutual policyholders appear to be generally satisfied with the level of service that they've received from the company's customer service department. There does not appear to be a pattern of complaints online.

What Kind of Issues can Liberty Mutual Customer Service Representative Resolve?

Liberty Mutual customer service representatives can resolve a range of issues, including providing callers with information about their coverage, checking on the status of claim processing and assisting with updating personal information.

What Can't Be Resolved With a Call to Liberty Mutual Customer Service?

The customer service agents at Liberty Mutual do not make decisions about policy or claim approvals. In addition, they do not set pricing for insurance premiums. While you may be able to request an investigation into a denial or a change in premium price, the customer service representative will not be able to change a decision made by the company's analysts.

Customer support agents also can't resolve issues between you and a third-party in a claim. While this is frustrating, it's important to not take out your anger on the agent.

What Should You Do If You Have an Unsuccessful Call with Liberty Mutual?

If you get off the phone with Liberty Mutual customer support and feel as though your issue was not handled correctly or that your questions were not given the attention they deserved, don't give up. You have options for resolving your case or getting the guidance you need.

Begin with reviewing the notes that you took during your call. You may be able to identify areas of miscommunication or misunderstanding that ended up derailing the call. If you didn't take notes, write down what you remember from the call.

Next, call Liberty Mutual back. Customer service agents have different levels of experience and training, which means that the next person who takes your call may be in a much better position to address your concerns.

If another call to Liberty Mutual is not successful, try other ways of connecting. Log into your Liberty Mutual online account and submit a request from your dashboard. Another option is to reach out through one of Liberty Mutual's social media profiles. Both of these options have the benefit of providing you with a written transcript of the communication, which could be helpful if you have to escalate your case.

Another option is to contact your insurance agent and ask for an intervention. He or she may be able to advocate for you with Liberty Mutual and help you get the resolution you desire.

Customer Number 888-398-8924 - by the Numbers

Telefonnummer zum Wählen888-398-8924
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 8-22 Uhr, Sa 8-20 Uhr, So 11-17 Uhr EST
Beste Zeit zum Wählen13:30 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie 4, dann 0 und dann #
Durchschnittliche Wartezeit
Aktuelle Wartezeit4
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Web
Qualität der Kommunikation83%
Qualität der Hilfe94%
Kundenstimmen307
Informationen zuletzt aktualisiertThu Jan 21 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Liberty Mutual's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Liberty Mutual, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Liberty Mutual Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Liberty Mutual, da 6,132 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 888-398-8924 beantwortet, sind Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage und andere Kundendienstprobleme. Anstatt zu versuchen, Liberty Mutual anzurufen, empfehlen wir Ihnen, uns mitzuteilen, welches Problem Sie haben, und sie dann möglicherweise per Telefon oder Internet zu kontaktieren. Insgesamt hat Liberty Mutual 4 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Liberty Mutual Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Liberty Mutual - by phone or otherwise

Während 888-398-8924 die beste gebührenfreie Nummer von Liberty Mutual ist, gibt es insgesamt 5 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Liberty Mutual Kunden darin, die 844-201-9420 Telefonnummer der neue Kunden Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 844-201-9420 für neue Kunden. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Liberty Mutual kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Liberty Mutual.

What is GetHuman's Relationship to Liberty Mutual?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Liberty Mutual. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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