GameStop Phone Number

Calling GameStop customer service faster by GetHuman

800-883-8895
Customer service
Current Wait: 38 min (33m avg)
Hours: Mon-Fri 9am-5pm, Sat 10am-3pm EST; best time to call: 9:30am
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Reasons customers like you called recently

I recently bought a $** psn card & also a $** psn card online , for some reason it re l...
I ordered ***$ e gift card from the store at * before they close with seconds and I did...
Haven’t received any order number nor my digital code but was charged *That needs to be...
Can I know the history of the games I’ve purchased
Need to setup of retruns*refunds for two orders
I purchased a ps* on GameStop online for the store in Staten Island(Green ridge plaza...
Hello I ordered Xbox one gift card I put wrong email *****@***.com
The package hasn't been moving for * days. The fedex page shows it is in a distribution...
When ill the ps* preorder come? I have been waiting for this, yesterday it came out wit...
I went to gamestop in Tuscaloosa Alabama at midtown village around *:** yesterday inqui...
My modern warfare multiplayer not working saying I have to purchase modern warfare but...
Preorder a game and store not open
Need to cancel my order. I put the wrong address.
Hi my son charged a PlayStation * bundle to my card and I was trying to cancel the orde...
I wanted to go onto the game stop site to get info on PlayStation * because I was going...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on GameStop's Phone-Based Customer Care

GameStop is a retail merchant of software, consumer electronics and video games, along with fan merchandise. With thousands of locations, as well as an e-commerce website, it isn't surprising that GameStop gets lots of calls.

Why Do People Call GameStop Customer Support?

People call GameStop customer support for a range of reasons, including:

  • Questions about products or services
  • Inquiries regarding GameStop's loyalty programs
  • Complaints or comments about stores
  • Placing orders or monitoring order status
  • Arranging for a refund or exchange
  • Monitoring the status of a refund
  • Managing GameStop gift cards
  • Website technical support

Best Practices for Calling GameStop Customer Service

GameStop does not promote its corporate customer service number. Visitor's to its website are directed to an online form or the company's social media accounts. However, there is a toll-free customer service number that is available. It provides callers with an automated menu that directs the caller to the appropriate representative or department.

If your purchase was made at a GameStop store, you may find that is easier to call the store directly. However, if that doesn't work, calling GameStop's corporate customer service might be your best option.

In addition to the general customer service number, there is also a separate number for PowerUp Rewards, GameStop's loyalty program.

Here are a few things you can do to help insure that your call to GameStop customer service goes smoothly:

  • Before calling, make sure that you have the necessary information to complete your call. This should include your order number, loyalty card number, the name and serial number of the product that you are inquiring about or any correspondence that you've received from GameStop regarding your issue.
  • If you are calling about a GameStop store, make sure you have the store address handy. Local store addresses can be found on your receipt or on the GameStop website.
  • Have a pen and paper handy when calling GameStop. Taking notes during your call can be a big help if you need to escalate your case.

How Do People Feel About Their Calls to GameStop Customer Support?

There appears to be a range of opinions on the quality of GameStop phone-based customer service. Frequent areas of concern are long wait times to talk to an agent, the politeness of agents and an ongoing problem of agents being unable to appropriately manage orders placed on the website.

What Kind of Issues Can GameStop Customer Support Resolve?

GameStop customer support agents can do things like check the status of an order, take a complaint about service at a local store, and initiate a refund for a product you bought online.

You can also ask for assistance with your loyalty club membership as well as gift cards that you've purchased. In some cases, a representative may also be able to provide assistance with using the GameStop website or helping you receive assistance with a product that does not appear to be working correctly.

What Can't Be Resolved by Phone With GameStop?

GameStop customer service representatives may be able to provide assistance with returns and status updates, but you will have to physically mail your product back to GameStop or bring the item to a GameStop store to get a refund. A GameStop agent may also have to direct you to a manufacturer if you are having difficulty operating a product that you have purchased online or through one of the company's retail stores.

What Can I Do If I Am Unhappy With My Call to GameStop?

If your call to GameStop didn't go well, don't give up on trying to resolve your concern. You still have options or resolving your situation.

First, review the notes you took during the call. If you didn't take notes, jot down what happened during your conversation with GameStop. You can refer to this in future conversations with GameStop customer service representatives.

Next, try calling back. Some customer service agents have more experience and knowledge than others. These representatives may be better able to provide assistance and resolve your complaint.

If calling doesn't work, you still have a few options. Visit GameStop online and fill out their customer service form. Another option is to get in touch via the company's social media platforms. Social media and email forms provide you with a record of your communications, which can be helpful if you need to involve a third-party, such as a credit card company, in your dispute.

Another option is to visit a GameStop store. An in-person conversation with a store associate or manager may be more effective in dealing with an issue that is not easily resolved over the phone.

Customer Number 800-883-8895 - by the Numbers

Telefonnummer zum Wählen800-883-8895
Rückruf möglichNEIN
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 9-17 Uhr, Sa 10-15 Uhr EST
Beste Zeit zum Wählen9:30 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie im ersten Menü 1.
Durchschnittliche Wartezeit
Aktuelle Wartezeit38
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Facebook, Web
Qualität der Kommunikation81%
Qualität der Hilfe82%
Kundenstimmen7,862
Informationen zuletzt aktualisiertThu Sep 17 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

GameStop's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von GameStop, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem GameStop Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von GameStop, da 20,202 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-883-8895 beantwortet, sind Refund a Charge, Lost Gift Card, Gift Card Code Won't Work, Account Access und andere Kundendienstprobleme. Das GameStop Call Center, in das Sie anrufen, hat Mitarbeiter von Texas und ist laut Kunden Mon-Fri 9am-5pm, Sat 10am-3pm EST geöffnet. Insgesamt hat GameStop 3 Telefonnummern. Es ist nicht immer klar, wie man am besten mit GameStop Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting GameStop - by phone or otherwise

Während 800-883-8895 die beste gebührenfreie Nummer von GameStop ist, gibt es insgesamt 6 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen GameStop Kunden darin, die 877-676-4263 Telefonnummer der Kundendienst Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 877-676-4263 für Kundendienst. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit GameStop kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for GameStop.

What is GetHuman's Relationship to GameStop?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like GameStop. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Skype Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Experian Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Skype or Experian. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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