Facebook is one of the most popular and frequently used social media platforms. With over a billion users, it isn't surprising that Facebook gets a lot of requests for customer support.
It should be noted that Facebook does not provide phone-based customer service. Instead, users are instructed to resolve their problems via Facebook's phone center or user help communities. If intervention by a Facebook staff member is needed, users must first find their issue on the help center and submit a support request form.
People contact Facebook customer support for a range of reasons, including:
Since Facebook does not provide any kind of live customer service, either via chat or over the phone, it is important that you use Facebook's help page to guide you to the support request form that you need. Using the wrong form can result in your request being delayed, or, in many cases, even ignored entirely.
Many people are frustrated by Facebook's lack of phone-based customer service. They'd like to be able to speak with a Facebook representative about their concerns. In addition, many people feel that Facebook is not consistent in responding to requests for customer service, nor in the application of Facebook rules and guidelines.
That said, there are other Facebook users who have had positive outcomes from using Facebook's customer support forms. These users feel that Facebook does a decent job of providing customer service given the company's business model and number of users.
Facebook is an online service, so its customer support staff are able to resolve most issues, including technical support questions, appeals of Facebook decisions, researching charges to advertiser and payments accounts, and addressing issues of fraud and harassment.
Facebook customer service agents are not referees and can't mediate conflicts between users. Unless a Facebook user's content or behavior violates Facebook guidelines, a customer support representative won't be able to "settle" a dispute. Facebook also has limited options in situations where Facebook users have lost money via a scam or to an unscrupulous retailer.
When you complete your request, be sure to take a "just the facts" approach. Making it easy for customer support to read and understand your concern is the best way to ensure a positive resolution to your situation.
If you hear back from Facebook customer service and your question was not answered or your concern wasn't resolved, don't give up. You may still have options.
First, review the communication that you have from Facebook. If you feel that you were not understood or that there has been a miscommunication, write back. You may be able to get your concern resolved the second time around.
Another option is to visit Facebook's community help boards. Experienced Facebook users are on these boards and they may have the knowledge and experience to help you resolve your issue.
If you are unable to get a resolution with your original communication and Facebook's boards are unhelpful, you could try submitting your request again. The next customer support representative that you connect with may have more experience and knowledge than the first. As a result, he or she may be able to resolve your issue.
Dies ist die beste Telefonnummer von Facebook, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Facebook Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Facebook, da 1,275,102 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Leider nehmen keine Facebook Kundendienstmitarbeiter den Hörer ab, daher haben wir andere Möglichkeiten zusammengestellt, um häufig auftretende Probleme zu lösen, für die Kunden 650-543-4800 anrufen, einschließlich Recover Disabled Account, Recover Hacked Account, Problem With a Page, Reset Password, Can't Receive Code to Reset und anderer Probleme mit dem Kundensupport. Das Facebook Callcenter, in das Sie anrufen, wird von seinem IVR- oder Robotertelefon-Menüsystem beantwortet, das natürlich rund um die Uhr geöffnet ist. Insgesamt hat Facebook eine 1 Telefonnummer. Es ist nicht immer klar, wie man am besten mit Facebook Vertretern spricht. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.
Während 650-543-4800 die beste gebührenfreie Nummer von Facebook ist, gibt es insgesamt 10 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht darin, GetHuman über Ihr Problem zu informieren und uns versuchen zu lassen, den besten Weg zu finden, um mit ihnen in Kontakt zu treten oder Hilfe für dieses spezielle Problem zu finden. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über Online Help für Help Center. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Facebook kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Facebook.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Facebook. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our iTunes Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Apple Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like iTunes or Apple. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.