I went to extent the time on my car and Fox's wouldn't accept my Amex because it's in m...
GetHuman6786894's Kundendienstproblem mit Rentalcars.com von November 2021
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Wer hat die Buchung vorgenommen, Buchungsreferenz, Rechnungsadresse, E-Mail-Adresse auf dem Konto und Treueprogrammnummer (falls zutreffend)?
The issue in GetHuman6786894's own words
I went to extent the time on my car and Fox's wouldn't accept my Amex because it's in my maiden name. Eventhough the original rental was rented with the same card. I tried to cancel and they said I have to contact rentalcar.com. I couldn't reach your customer service. By the time I got home and called, you guys said I passed the pick up time so I have to file a claim. Now it's over * weeks later and I'm having difficulties filing the claim to get my money back. Please help. Thanks
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