I can't log in to my account, the system can't find my account to do an EasyPay, they s...

GetHuman-hprzysta's Kundendienstproblem mit Comenity Bank von Juni 2022

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The issue in GetHuman-hprzysta's own words
I can't log in to my account, the system can't find my account to do an EasyPay, they say to call the customer service number to make a payment, which I did. Went through the whole process, only to have the system tell me "Sorry, we can't do that, here's a customer service agent," and then said that I would be charged $* to make a payment with the agent! Completely useless.

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Comenity Bank

Kundendienstproblem
Reported by GetHuman-hprzysta
Juni 29., 2022 - vor 3 Monaten
Not resolved
Bisher vom 1 Kunden gesehen
Ähnliches Problem wie bei 690 anderen
0 Kunden folgen diesem

Timeline

GetHuman-hprzysta hat begonnen, an diesem Problem zu arbeiten
Juni 29. 8:35pm
GetHuman-hprzysta zeigt an, dass das Problem noch nicht behoben ist.
Juni 29. 8:36pm
GetHuman-hprzysta zeigt an, dass das Problem noch nicht behoben ist.
Juni 29. 8:36pm