I have a credit for $** from Airbnb. We already have a booking for October w* my broth...

GetHuman3622530's customer service issue with AirBnB from September 2019

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Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman3622530's own words
I have a credit for $** from Airbnb. We already have a booking for October w* my brothers, one of whom made the reservation. Is it possible to apply this credit to our upcoming stay?
GetHuman3622530 did not yet indicate what AirBnB should do to make this right.
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AirBnB

Customer service issue
Reported by GetHuman3622530
Sep 20th, 2019 - a mon ago
I have an issue with AirBnB too
Not resolved
Seen by 1 customer so far
Similar issue to 13037 others
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Timeline
GetHuman3622530 started working on this issue
Sep 20th 5:57pm