Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · Kundendienst
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Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

Months ago I received my order for a mattress topper and a bra. I kept both of them...
Months ago I ordered a mattress topper and bra. They sent it twice and I have yet to h...
I bought a couch in May and I noticed that it is ripping at the seam.
Placed a online order on *******. Two Wacoal bras and a womens Michael Koors top. They...
I canceled an on line order yesterday due to it taking longer than promised. *(Needed p...
Necesito hablar con alguien en espanol
I need to get my order number so I can track my order
I can't find and need my order number
Need woman’s forma* dresses
Track an order that was placed on September ** **** should arrive tomorrow on September...
needed to know information on return for a watch
I would like to update my Billing address
More customer issues

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Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
10 min770
Kommission für Sicherheit von Verbraucherprodukten
2 min81
Executive Kundenservice
38 min148
10 min328
<10 Std174
Executive Kundenservice
38 min78
Online Help
<39 Std236
2 min337
2 min311

Does GetHuman work with Macy's?

GetHuman does not work with Macy's's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Macy's at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Macy's's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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