Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Kundendienst
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I can’t log in to my account. I have my login and password but it wants to send a verif...
Can’t see my refund on credit card statement
I recently accidentally bought a PRIME subscription without meaning to do so, and short...
Amazon keeps rejecting my card claiming the payment needs to be revised this has been h...
I need to remove my old number my old Amazon account and change new number
Not yet received my product
It keeps saying I have to verify the card is mine I've sent multiple pictures to verify...
I am trying to contact to delevery person but he not pick up my phone
I purchased Yellowstone season * and I am unable to watch episode * that came out tonight
It says I have an account already and I never apply for Amazon this is my first time
I tried to log in with Amazon prime and the stating that my email address is already be...
My account is temporarily and hold and i wish to clear it
I’m trying to place an order total is over **.** I can’t get full free shipping . Why???
I got a free month of Paramount * ,it’s no longer working?
More customer issues

Help me with my issue

Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
3 min2467
<10 Std2169
Live Chat
3 min999
Online Help
<6.85715 Std1748
10 min2785
6 min2634
Online Help
<2 Std2626

Does GetHuman work with Amazon?

GetHuman does not work directly with Amazon's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!