Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Kundendienst
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I can’t get my Amazon account to open it just says still loading. They were working on...
I’m try to hook up my account to my Alexa dot
****** ****** **** *** ***** ******* ***** ******* ******* ** *******
My payments were not refund by Amazon fate
I have received a letter from Amazon where in it was mentioned that I had won ****** Rs...
I have paid a sum Ra. ****- only in amazonupi@apl on ********** for an item of Twist me...
Cannot log in because I cannot pass the phone verification (don’t use the phone number...
sdasddsdasasdasdasdasdasdasdas asdasdasdasasdasdasddsdasasdasdasdasdasdasdas asdasdasda...
tv cut off last night for no apparant reason
Dear Madam or Sir,**I need to return this sofa, but I have been struggling with how to...
Can't get into acct to fix decline payment
Amazon said there was suspicious activity on my account and locked it down I had a...
I have a electric gate entrance at my property of May **th today and need to know how t...
Wrong fragrance was sent
I received an email that I am concerned about.
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
Kundendienst
3 min2439
cis@amazon.com
Kundendienst
<10 Std2141
Live Chat
Kundendienst
3 min999
Online Help
Kundendienst
<6.85715 Std1720
facebook.com/Amazon
Kundendienst
10 min2757
@amazon
Kundendienst
6 min2606
Online Help
Kundendienst
<2 Std2598

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