Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Kundendienst
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

"I have tried to order a HOUNDSBAY "bulldog" heavy-duty shoe stretcher men's size MEDIU...
Hello, **I payed for a good that was not delivered and I would like to get reimbursed...
I have a current amazon gift card purchased from Kroger that is not working. I do not h...
I have tried to order a HOUNDSBAY "bulldog" heavy-duty shoe stretcher men's size MEDIUM...
It said tomorrow delivery so I placed the order and nows its * days until delivery
Just noticed on my recent which is out for delivery has wrong zip. Should be *****
You called me with questions about a $***.** charge. You asked if I made it. I stated N...
Not getting verification text
Hello,**I have been having issues with prime video and prime gaming. We own amazon busi...
From Jennifer Boisselle at *****@***.com*Cannot log into my personal Amazon account bec...
Received a call from someone who said they were amazon regarding a charge of ****.** on...
UPS delivered package yesterday with products we did not order. How do we get a shippin...
Email received saying items that I have not ordered are being shipped to person I do no...
jai besoin de discuter avec un repr*sentant merci urgent s v p
Person called from India saying they are Amazon and I made a iphone purchase and to pre...
More customer issues

Help me with my issue

Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
Kundendienst
3 min2412
cis@amazon.com
Kundendienst
<10 Std2114
Live Chat
Kundendienst
3 min999
Online Help
Kundendienst
<6.85715 Std1693
facebook.com/Amazon
Kundendienst
10 min2730
@amazon
Kundendienst
6 min2579
Online Help
Kundendienst
<2 Std2571

Does GetHuman work with Amazon?

GetHuman does not work directly with Amazon's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!