Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Kundendienst
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I can’t log in to my account. I have my login and password but it wants to send a verif...
Can’t see my refund on credit card statement
I recently accidentally bought a PRIME subscription without meaning to do so, and short...
Amazon keeps rejecting my card claiming the payment needs to be revised this has been h...
I need to remove my old number my old Amazon account and change new number
I AM NOT ABLE TO SIGN MY PRIME ACCOUNT
Not yet received my product
It keeps saying I have to verify the card is mine I've sent multiple pictures to verify...
I am trying to contact to delevery person but he not pick up my phone
I purchased Yellowstone season * and I am unable to watch episode * that came out tonight
It says I have an account already and I never apply for Amazon this is my first time
I tried to log in with Amazon prime and the stating that my email address is already be...
My account is temporarily and hold and i wish to clear it
I’m trying to place an order total is over **.** I can’t get full free shipping . Why???
I got a free month of Paramount * ,it’s no longer working?
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
Kundendienst
3 min2467
cis@amazon.com
Kundendienst
<10 Std2169
Live Chat
Kundendienst
3 min999
Online Help
Kundendienst
<6.85715 Std1748
facebook.com/Amazon
Kundendienst
10 min2785
@amazon
Kundendienst
6 min2634
Online Help
Kundendienst
<2 Std2626

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