Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Kundendienst
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I've received a package in my name and address, but haven't ordered anything. Hoping I...
In the app the language got changed how do I get it back to English
I want my Amazon Account Closed Imediately
I returned * video cameras to kohl’s and now you are saying I didn’t return them and ch...
I cannot, suddenly, get Amazon prime streaming on my television set. And getting to an...
I received an email from Amazon stating that there was $**** purchased on my account. I...
I left feedback for the wrong item
I received a phone call today saying that I made a large purchase on my Amazon card*I d...
I would like to apologies to amazon customer service that I talked to. I said the packa...
my account, i cant access it
Amazon order ID ***-*******-******* Ocean Mist Magic Pond Floating Fountain PJ****-*C...
Looking for carburetor for **** Toyota Corolla *.* front wheel drive
Order was incomplete. Please ship remaining items*order number: ***-*******-*******
I enrolled for a *days showtime trial. I tried to cancel the subscription today but i...
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
3 min2441
<10 Std2143
Live Chat
3 min999
Online Help
<6.85715 Std1722
10 min2759
6 min2608
Online Help
<2 Std2600

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