Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Kundendienst
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I would like to change my email address for a future correspondence with Amazon
Delivery not receive but receive complete
can't buy or rent movies ....there are no options
trying to rent movie. there isn't a way to do so. speak to cus service...ple
Please cancel the recurring purchases of Stinging Nettle. I do not want anymore. Thank you.
I received an envelope that was never sealed and my product was not in the envelope.
Need to know how to purchase a kindle book on an iPad
Today’s orders were mistakenly delivered to garage service door instead of front home e...
Im a former employee who hasnt recieved a w-* yet this year. i may have decided to rece...
Message says items delivered buy I did not receive
Got delivered message but no delivery
need email confirmation ordered item is being replaced as incorrect item delivered
Someone is using my account. That I have never used. I'm trying to remember my password...
I received a package today that was supposed to contain a Maya Bella necklace and I ope...
my refund was sent to a card i no longer have access to. how can i get it sent to anoth...
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
3 min2350
<10 Std2052
Live Chat
3 min999
Online Help
<6.85715 Std1631
10 min2668
6 min2517
Online Help
<2 Std2509

Does GetHuman work with Amazon?

GetHuman does not work with Amazon's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Amazon at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Amazon's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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