TurboTax Phone Number

Call TurboTax customer service faster with GetHuman

888-777-3066
Customer service
Current Wait: 114 min (89m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Sagen Sie "Ich weiß nicht", dann "Vertreter", dann "Vertreter"

Reasons customers like you called recently

I need to talk to someone my ex started filing my taxes and tried to split my taxes whi...
Trying to upgrade my account
Want to kno bout my taxes
Been having a very hard time getting into my account to do my taxes. I don't have the s...
I know that the California rebate is not taxable for the California tax return, but is...
I was unemployed all year all I have is what they paid me for the year whatever the for...
i have two different account with turbotax****
Ayuda con mis taxes por Credit karma
I paid fr advance and still haveyet to recieve anything
I needed to amend my taxes and was told i could on Feb **th but think i got my taxes already.
Wrong employer EIN number
Need to fix my child earn income
Taxes getting rejected
Mess up on my child earn income
I need to check on my tax return the IRS gave me a processing delivery date time to **w...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on TurboTax's Phone-Based Customer Care

TurboTax is a company that sells tax preparation software, online tax preparation and other services. As one of the best-known and respected online tax preparation and software companies in the country, it isn't surprising that TurboTax gets a lot of requests for customer support each and every day.

Why Do People Call TurboTax Customer Support?

People call TurboTax for a range of reasons, including:

  • Ordering, changing or canceling services
  • Help with deciding which tax preparation package makes the most sense for the needs of an individual, couple or business
  • Questions about tax return submission status
  • Requests for technical support
  • Billing inquiries
  • Help with hacking or identity theft issues
  • Referrals to tax professionals who may be able to assist with tax filing

Best Practices for Calling TurboTax Customer Service

There are several things that you can do to help ensure that your call to TurboTax is handled quickly and professionally:

  • Before calling, make sure that you have before calling, make sure that you have gathered relevant documentation. This might include previous year's tax returns, W-2s and other tax forms, billing statements, order confirmation emails and any previous correspondence between yourself and TurboTax regarding your concern.
  • If you are calling for technical support, have your device or computer handy so that you can troubleshoot along with the agent.
  • Have some way of taking notes during your call. Call notes can be very handy if you have to speak to more than one person or need to escalate your case.

How do Consumers Feel About Calling TurboTax Customer Service?

Research indicates that there are no patterns of complaints regarding TurboTax customer service online. This suggests that customers are generally satisfied with the level of support that they have received.

What Kind of Issues can a TurboTax Customer Service Representative Resolve?

TurboTax customer service representatives can resolve most customer issues, including providing troubleshooting and technical support, assisting customers with choosing the type of tax return package best suits their financial situation, billing issues, checking on the status of a submitted tax return and assisting with things like hacked accounts or suspected identity theft.

What Can't Be Resolved With a Call to TurboTax Customer Service?

TurboTax customer service representatives are not tax or legal professionals and they cannot provide advice on tax matters. They cannot mediate between you and the IRS or state tax authorities. They have no control over your tax return once it has been submitted to the tax authority and they are unable to expedite a refund.

If your computer or device is incompatible with TurboTax, a customer service agent may be able to suggest a workaround, but he or she cannot be responsible for completely resolving the issue with third-party products. You may need to contact the manufacturer or use a different device with TurboTax products.

If you are working with a tax professional through TurboTax, you are likely going to need to work with that individual regarding issues that you are having with their advice. Customer service representatives are not in a position to contradict the advice provided by a tax professional.

What Should You Do If You Have an Unsuccessful Call with TurboTax?

If you get off the phone with TurboTax and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options.

  • First, review the notes that you took during your call. If you didn't take notes, jot down what you remember of your conversation. You may be able to identify areas of miscommunication or misunderstanding that caused the derailment of your call.
  • Next, call TurboTax back. Politely explain how your first call went awry and that you would like a resolution. Keep in mind that customer service representatives have different levels of experience and training and that this agent may be better able to understand your concerns and address your situation.
  • If a second call doesn't do the trick, try getting in touch another way. One option is to request support through TurboTax's online form. Another option is to reach out over social media: Specialists are available to answer your direct messages. In both cases, you'll have the advantage of a text-based record of your conversation.
  • Another option is to try out TurboTax's online forum. Experienced users of the software are on this forum and are available to offer suggestions on using the software and resolving any problems that you might have.

Customer Number 888-777-3066 - by the Numbers

Telefonnummer zum Wählen888-777-3066
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 8-17 Uhr PST
Beste Zeit zum Wählen8:05 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenSagen Sie "Ich weiß nicht", dann "Vertreter", dann "Vertreter"
Durchschnittliche Wartezeit
Aktuelle Wartezeit114
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Chat, Facebook, Twitter, Web
Qualität der Kommunikation57%
Qualität der Hilfe60%
Kundenstimmen5,884
Informationen zuletzt aktualisiertSun Feb 05 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

TurboTax's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von TurboTax, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem TurboTax Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von TurboTax, da 109,458 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 888-777-3066 beantwortet, sind Return issue, Account access, Technical support, Tax Question, Complaint und andere Kundendienstprobleme. Das TurboTax Call Center, in das Sie anrufen, hat Mitarbeiter von California, Texas und ist laut Kunden Mon-Fri 8am-5pm PST geöffnet. Insgesamt hat TurboTax 2 Telefonnummern. Es ist nicht immer klar, wie man am besten mit TurboTax Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting TurboTax - by phone or otherwise

Während 888-777-3066 die beste gebührenfreie Nummer von TurboTax ist, gibt es insgesamt 6 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen TurboTax Kunden darin, die 800-446-8848 Telefonnummer der Intuit Support Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 800-446-8848 für Intuit Support. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit TurboTax kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for TurboTax.

What is GetHuman's Relationship to TurboTax?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TurboTax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

TurboTax Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All TurboTax contacts
TurboTax TelefonnummerBEST
TurboTax Live Chat
TurboTax Helpdesk
TurboTax auf Twitter
TurboTax auf FB / Messenger
General customer information

Other Toll-free & Customer Numbers

Intuit Support800-446-8848

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