Social Security Phone Number

Calling Social Security customer service faster by GetHuman

800-772-1213
Customer service
Current Wait: 44 min (38m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 7:15am
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Reasons customers like you called recently

How do I updat account with social numbers*Cause I lost all information
Question about benefit amount.*Status of current application and amount for minor child?
I would like to know about collecting SS benifits?*Am I able to collet off my wife's be...
my wife is retiring soon at **, can she deem file on me her husband? And if I retire at...
I SENT IN A REQUEST FOR A NAME CHANGE FROM: Martha A. Singletary to Martha A. Stafford...
I got a phone call saying my social security number had been suspended?
How do I notify Soc. Sec. about the death of my spouse - and ending automatic payments...
When a Social Security receiver dies, who is responsible for notifying SSS - and how to...
I need a print out of proof of benefits for *Robert J Collin. SS* *** ** ****. DOB...
need to schedule an appointment
I haven't received my **** form for **** taxes. One was to be resent to me and received...
My wife's health care plan was changed from Medicare Parts A and B, backed up by a Stat...
We gave our name and birth dates to a scam in Spain or think her Nigeria they can use o...
Reset user name for SSI account
wrong **** amount listed
See more recent reasons for calling

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Our Editor's Notes on Social Security's Phone-Based Customer Care

The Social Security Administration is a federal agency that administers several social insurance programs, including disability, retirement and survivors benefits. As an agency that serves millions of people, it is not surprising that it receives a lot of customer service calls every day.

Why do People Call Social Security Customer Support?

People call Social Security for a range of reasons, including:

  • Questions about getting a Social Security number
  • Getting a replacement Social Security card
  • Questions about benefits and payments into Social Security
  • Questions about applying for Social Security Disability or Supplemental Security Income programs
  • Obtaining status updates on claims and appeals
  • Check the status of Social Security payments and direct deposits

Best Practices for Calling Social Security Customer Service

You can call Social Security 24 hours per day to use its automated phone system. The system provides informational recordings and allows you to perform some business functions, such as requesting forms or checking on the status of a claim.

If you need to speak to a live operator, representatives are available Monday through Friday from 7 am to 7 pm. TTY services are also available during this time. The Social Security Administration advises callers that wait times are shorter after Tuesdays.

Before calling Social Security, make sure you have your Social Security number in front of you, as well as any correspondence between you and the agency. You should also have pen and paper handy so that you can take notes during your call.

Warning About Social Security Scams

Everyone should be aware that scammers often pose as Social Security representatives as a way of stealing identities or money. If you need to call Social Security, check the phone number provided on SSA.gov.

Do not rely on a number provided to you in an email or by someone who calls you. You should also be aware that the Social Security Administration has stated that it sends letters to people if there is an issue with their Social Security number, contributions or benefits and will never threaten people over the phone or demand immediate payment in the form of gift cards or wire transfers.

How do People Feel About Their Calls to Social Security Customer Support?

Over the past decade, The Social Security Administration closed many of its field offices, which resulted in an increased number of calls to Social Security customer support. This, in turn, led to long wait times to speak to customer service representatives.

Media reports indicate that many Social Security call centers were plagued by low employee morale and high turnover. It should be noted, however, that Social Security Administration leadership has publicly committed to improved customer service.

What Kinds of Issues can Social Security Customer Support Resolve?

Social Security customer service representatives can answer a wide range of questions regarding Social Security programs as well as some questions about your account, benefits and claim status. The representative can also guide you toward the forms that you will need to initiate processes that can't be completed over the phone.

What Can't Be Resolved by Phone With Social Security?

Some highly sensitive issues, such as requesting a new Social Security number due to domestic violence or identity theft, cannot be handled over the phone. Similarly, while a customer service representative can advise you on replacing a Social Security card, you will have to make your request in person or through the mail.

What can I do if I Am Unhappy With My Call to Social Security?

If you get off the phone with Social Security and feel as though your question was not answered properly or that your issue was not resolved, don't give up. You have options available to you.

First, review the notes you took during your call. Did you fail to provide some information to the agent? Did the agent contradict him or herself or official Social Security policy? Identifying any issues with your conversation can be helpful if you need to call back or escalate your case.

Next, call back. While doing so can be frustrating, there is a chance that the next person you speak to will have more education or experience and may be better able to resolve your issue.

If a second call doesn't provide you with the outcome you desire, get in touch with your nearest field office and make an appointment to meet in person with a Social Security Administration employee.

Customer Number 800-772-1213 - by the Numbers

Telefonnummer zum Wählen800-772-1213
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 7-19 Uhr EST
Beste Zeit zum Wählen7:15 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie 0, dann 1, dann 2, dann 1, dann 0 #, dann 1
Durchschnittliche Wartezeit
Aktuelle Wartezeit44
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Web
Qualität der Kommunikation51%
Qualität der Hilfe36%
Kundenstimmen41,769
Informationen zuletzt aktualisiertTue Feb 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Social Security's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Social Security, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Social Security Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Social Security, da 212,472 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-772-1213 beantwortet, sind Missing Payment, Question About Benefits, Report Fraud, Update Account Info, Can't Login und andere Kundendienstprobleme. Das Social Security Call Center, in das Sie anrufen, hat Mitarbeiter von Illinois, Massachusetts, New Mexico und ist laut Kunden Mon-Fri 7am-7pm EST geöffnet. Insgesamt hat Social Security 3 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Social Security Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Social Security - by phone or otherwise

Während 800-772-1213 die beste gebührenfreie Nummer von Social Security ist, gibt es insgesamt 4 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Social Security Kunden darin, die 800-269-0271 Telefonnummer der Entdeckung eines Betruges Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 800-269-0271 für Entdeckung eines Betruges. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Social Security kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Social Security.

What is GetHuman's Relationship to Social Security?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Social Security. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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