Social Security Phone Number

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Customer service
  • Calls Social Security's Customer Service department
  • The average hold time is 38m
  • The current wait is approximately 40m
  • Hours are Mon-Fri 7am-7pm EST
  • The best time to call is 7:15am
  • Beliebte Probleme für dieses Callcenter: Betrug melden, fehlende Zahlung, Fragen zu Leistungen, Kontoinformationen aktualisieren und Anmeldung nicht möglich.
  • Reach a live Social Security agent: Drücken Sie 0, dann 1, dann 2, dann 1, dann 0 #, dann 1
  • What you hear when you call: Wie kann ich Ihnen heute helfen?

Calling Social Security Customer Care at 800-772-1213

Nov 20, 2023

I have been putting off calling Social Security to change my name after my marriage because I knew that the phone lines would probably be ridiculous. The Social Security office is known for being backed up, and the service is notoriously bad. Some of this is probably not their fault, but they have to deal with so many different things, from SSI to Medicare to Social Security cards for every single person in the US. That probably means they have more people who need help than people who work there. 

For this reason, I was delighted to get through the call in under ten minutes. This is largely because it turns out that I didn't need to talk to someone to finish my name request. This in itself was actually a delight. I would rather use an automated system than sit for hours waiting to talk to someone who will tell me the same thing. Therefore, in the end, it turns out that calling Social Security is not as bad as I thought it would be. 

When I first called, they said, "Thank you for calling Social Security." This part was annoying because I had to listen to many messages that had nothing to do with my phone call. I had to listen to a speech about some type of COLA product, and I don't even know what that is. Then, I had to listen to them announce the 2024 Medicare premium amount, which again was unrelated to my request. I also learned that I could sign up for benefit updates via text, but since I don't have Medicare, this was useless information. 

The next lecture was a warning that people impersonate Social Security workers online. Then, I was told to go online to access a lot of information. Finally, the automated voice assistant said, "How can I help you? You can say things like update my personal information or find a social security office near you." I told it I needed to update my personal info, and then I got this list: "You can say name, or press 1. 
Address or phone number, or press 2. Bank account details, press 3. Or for something else, press 4."

I chose name, and then it told me, "There is no charge to correct or change your information." Then I got a lot of information about how I had to get a certain form and fill it out. In addition, people not born in the US have to do more work. After that, it gave me more options, which included: "Get an application form. Get help fling out a form. Get information about supporting offices. Or find an office." I chose to get a form, and it walked me through how to get it mailed to me. It took a few minutes to work through the system and give out my address, but now I have to worry about the form arriving in my mailbox, and I can finish the task. 

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Reasons customers like you called recently

I didn't receive my benifits payment by mail on the first of the month.
I want to social security live representative to call me ***-***-****
waited on hold for ** min rang to "please enter * digit mailbox number"
My son was recently born and the social security card was coming in the mail (we get ph...
My son was just born and our social security card was coming in the mail (we have USPS...
Need help with work history report verification
My son’s new social security card was stolen in the mail.
I receive an application each year to see if I qualify for extra help. I did not recei...
I was wondering if I'm elegible for extra help for ****
Apply for Social Security benefits - as an adult Survivor whose spouse has died
Need to report a death to Social Security Administration so they will stop benefits
Report a Death to Social Security Administration
Set up direct deposit
I am looking to get a copy of my daughter's social security card because it was lost in...

Social Security Customer Phone Number 800-772-1213 - Stats

Telefonnummer zum Wählen800-772-1213
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 7-19 Uhr EST
Beste Zeit zum Wählen7:15 Uhr
Durchschnittliche Wartezeit38 Minuten
Aktuelle Wartezeit40 Minuten
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
KommunikationskanäleTelefon, Web
Qualität der Kommunikation84%
Qualität der Hilfe69%
Informationen zuletzt aktualisiertWed Nov 29 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Social Security's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Social Security, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Social Security Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Social Security, da 212,472 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-772-1213 beantwortet, sind Report Fraud, Missing Payment, Question About Benefits, Update Account Info, Can't Login und andere Kundendienstprobleme. Das Social Security Call Center, in das Sie anrufen, hat Mitarbeiter von Illinois, Massachusetts, New Mexico und ist laut Kunden Mon-Fri 7am-7pm EST geöffnet. Insgesamt hat Social Security 3 Telefonnummern. Es ist nicht immer klar, wie man am besten mit Social Security Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

What is GetHuman's Relationship to Social Security?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Social Security. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

Es gibt andere Möglichkeiten, mit Social Security in Kontakt zu treten, einschließlich der Website/des Helpdesks. Weitere Informationen finden Sie auf unserer Social Security Kundendienstseite.
Social Security Customer ServiceSocial Security Call-back Service

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