Playstation Phone Number

Call Playstation customer service faster with GetHuman

800-345-7669
Customer service
Current Wait: 11 min (8m avg)
Hours: Mon- Fri: 8am-8pm PST; best time to call: 8:15am
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Reasons customers like you called recently

I lost access to my original ps* and it's still activated as my primary ps* and now I'm...
I want to get Playstation plus but none of my cards are going through so I can rebuy it
Need to cancel a preordered game**No response through website
I was recently charged $**.** to my cash app account from Playstation Network in which...
Play station wont turn on
I need a copy of the receipt of a PlayStation that I purchased directly from PlayStatio...
My account got hacked along with my card on file. I have been notified of game purchase...
asking me for a * steps verification code and not getting the code
My Sims * game keeps crashing on my PS*. It had recently been updated, but since the up...
I was asleep and woke up and my account was band and I didn’t do nothing
It’s not letting me put in a PlayStation code
My sons PlayStation account has been hacked with my bank account details numerous trans...
I have forgotten the date of birth I added to my PlayStation account and now can’t rese...
my account won't let me log into PlayStation network once it logged out on its own
What happened to ps* community it’s not on my PlayStation anymore an I was just curious...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Playstation's Phone-Based Customer Care

Playstation is a popular gaming brand with its own home consoles, accessories, magazines and online gaming platform. Because it is so incredibly popular, people from all over call Playstation every day.

Why Do People Call Playstation Customer Support?

People call Playstation customer support for many reasons including:

  • Technical support
  • Questions about refunds and replacements that can't be handled by a retailer.
  • Troubleshooting
  • Issues with web-based services

Best Practices for Calling Playstation Customer Service

Playstation offers phone-based customer service in different countries. Make sure that you are calling the service for your geographic area. In the United States and Canada, customer support is available by phone Monday through Friday, 9 am through 6 pm Pacific time. French-language customer support is available to Canadian callers.

How Do People Feel About their Calls to Playstation Customer Support?

Playstation users are generally happy with the service provided by Playstation, though many callers sometimes feel that they can get quicker resolutions by visiting the company's forums. The advantage to online forums is that experienced players are on these boards at all hours and can often provide good advice for dealing with all kinds of in-play and tech issues.

One thing to keep in mind is that Playstation does not provide support by email, which is upsetting to some players who are used to this level of service. If calling Playstation is inconvenient, you may need to use the forums or live chat options.

What Kind of Issues can Playstation Resolve Over The Phone?

Many issues can be resolved over the phone, including technical support for your online gaming account as well as questions about operating your devices, or inquiries about games.

What Issues Can't Be Easily Resolved with Playstation Phone-Based Customer Service?

Repairs and returns will require in-person action, including packing your item and either shipping it back to the company or returning it to a retail partner. You can, however, coordinate these steps via Playstation's phone-based customer service.

If you have ordered a Playstation magazine subscription through a third-party subscription service, you'll have to contact that service for questions about delivery issues, refunds and cancellations, or changing your address.

Contacting the retailer that sold you a Playstation product directly is likely your best option if you have a duplicate game or the item is within the allowed refund/exchange window for that retailer.

What Can I Do if Unhappy With my call to Playstation Customer Support?

If you get off the phone with Playstation customer support and are unhappy with how your call was, or was not, resolved, don't fret. You still have options.

First, take a minute to catch your breath and de-stress. Contacting Playstation again while you are still angry and frustrated is likely to backfire. Instead, try writing down or typing out what happened on the call. This will be useful when you contact Playstation and explain why you were unhappy with your previous contact.

Next, write out your most desired resolution: Do you want a refund? A product credit? A simple apology? Knowing what you want from Playstation customer support will help you in your quest for a resolution.

From there, try the following:

  • Call Playstation again. You might have a better rapport with the next representative that you talk to. He or she may also have more knowledge or experience and will be better equipped to address your concern.
  • Try a different way of getting in touch with Playstation. A live chat option is available every day of the week from 8 am to 8 pm Pacific time. Live chat also provides you with a written record of your communication, which can be very useful if you have to escalate your concerns.
  • Playstation does not offer email support as an option, but you can try its live product forums, which is monitored by Playstation employees. A third option is Twitter, where social media specialists are available to help.

Customer Number 800-345-7669 - by the Numbers

Telefonnummer zum Wählen800-345-7669
Rückruf möglichNEIN
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr: 8-20 Uhr PST
Beste Zeit zum Wählen8:15 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie in jedem Menü 1 oder 0
Durchschnittliche Wartezeit
Aktuelle Wartezeit11
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Web, Twitter, Chat
Qualität der Kommunikation77%
Qualität der Hilfe84%
Kundenstimmen2,047
Informationen zuletzt aktualisiertWed Feb 01 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Playstation's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Playstation, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Playstation Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Playstation, da 156,720 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-345-7669 beantwortet, sind Hacked Account, Recover Account, Banned Account, Refund a Charge, Account Access und andere Kundendienstprobleme. Das Playstation Call Center, in das Sie anrufen, hat Mitarbeiter von California, Phillipines und ist laut Kunden Mon- Fri: 8am-8pm PST geöffnet. Insgesamt hat Playstation eine 1 Telefonnummer. Es ist nicht immer klar, wie man am besten mit Playstation Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Playstation - by phone or otherwise

Während 800-345-7669 die beste gebührenfreie Nummer von Playstation ist, gibt es insgesamt 4 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht darin, GetHuman über Ihr Problem zu informieren und uns versuchen zu lassen, den besten Weg zu finden, um mit ihnen in Kontakt zu treten oder Hilfe für dieses spezielle Problem zu finden. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über Online Help für Customer Service. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Playstation kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Playstation.

What is GetHuman's Relationship to Playstation?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Playstation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Vodafone (UK) Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Equifax Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Vodafone (UK) or Equifax. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Playstation Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Playstation contacts
Playstation TelefonnummerBEST
Playstation Live Chat
Playstation Helpdesk
Playstation auf Twitter
General customer information

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