Ourtime.com Phone Number

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866-727-8920
Customer service
Current Wait: 18 min (14m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:15am
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Reasons customers like you called recently

On OurTime .come I paid to be on that dating site. I can’t send messages. Why not? I ne...
Good morning, I sent you an email in **** to unsubscribe from ourtime and I also did it...
i need my ourtime subscrition cancelled that i did today and i need to be refunded back...
When I try to view a profile, I get an error message. The message reads "This site can...
I need to know if my subscription needs to cancel ? Would it renew automatically?*Can m...
How can you send me people that live within ** miles of where I am which is Atlantic be...
Out of the blue I have been charged £**.**!! I was on match.com about three years ago a...
Come posso fare l'iscrizione se non ho una carta di credito? * possibile fare un bonifi...
I accidentally hit the wrong button about * minutes ago and am now being charged $** or...
I want my pictures taken down from website
It says unknown error when I try to verify my identity with my phone number and there i...
I. have a prepaid Mastercard but your system will not accept the card. *What do I enter...
For weeks I have been receiving authorization code numbers from you when I have not req...
I went to my preferences on our Time at my settings and tried to change the age group I...
I’ve tried to renew the subscription several times. Says my credit card declined. I hav...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Ourtime.com's Phone-Based Customer Care

Ourtime.com is an online dating service that caters to adults 50 and over. As a successful service that provides services to a largely underserved group of people, it isn't surprising that the company gets a lot of requests for customer service each and every day.

Why do People Call Ourtime.com Customer Support?

People call Ourtime.com customer support for a range of reasons, including:

  • Questions about the service
  • Billing inquiries
  • Technical support
  • Canceling service
  • Refund requests
  • Reporting issues with people met on the site

Best Practices for Calling Ourtime.com Customer Service

There are several things that you can do to help ensure that your contact with Ford customer service is handled professionally and quickly:

  • Before calling Ourtime.com customer service, make sure you are calling during business hours. These hours can change, but the most recent information from Ourtime.com 833-223-8873, 7:00am - 7:00pm Central tim, Monday through Saturday.
  • Next, assemble any relevant documentation. This might include billing statements, order confirmations, screenshots or correspondence between you and Ourtime.com about your issue.
  • Technical support issues and troubleshooting concerns are best resolved along with the customer service representative. Be near your computer or device.
  • Have some way of taking notes during your call.

How do Consumers Feel About Calling Ourtime.com Customer Service?

The primary complaints regarding Ourtime.com customer service seem to be around billing issues. Some users feel that agents are unable to quickly resolve these concerns, particularly when it comes to automatic billing. Otherwise, people seem satisfied with the level of service provided.

What Kind of Issues can an Ourtime.com Customer Service Representative Resolve?

An Ourtime.com customer service representative can resolve many issues, including technical support questions, answering questions about how the site and service work, billing issues, changing usage plans and helping to take reports about unethical or abusive behavior.

What Can't Be Resolved With a Call to Ourtime.com Customer Service?

Ourtime.com representatives cannot resolve incompatibilities between the website and your computer and devices. The representative can suggests workarounds that may take care of the problem, but it is your responsibility to use a computer or device that is compatible with the Ourtime.com website.

You are responsible for how you connect and meet with other Ourtime.com users. This means taking basic steps to secure your safety and privacy. While Ourtime.com can take reports and assist with law enforcement investigations, it is not responsible for your safety or any losses you incur as a result of connecting with someone on Ourtime.com.

In addition, customer service representatives are not mediators: If you get into a dispute or argument with another user in chat, don't expect Ourtime.com to referee the situation.

What Should You Do If You Have an Unsuccessful Call with Ourtime.com?

If you get off the phone with Ourtime.com and feel as though the call did not resolve your issues or answer your question, there are several things you can do to get a resolution.

First, review the notes you took during your conversation. You may be able to identify areas of misunderstanding that could have resulted in a bad customer service call.

Next, call back. The next representative that you connect with may have more training or experience and be in a better position to offer a resolution.

If a second call doesn't work, try getting in touch with Ourtime.com customer support using another method. You can open a support ticket online, which may be a better way of presenting your case. It also provides you with an opportunity to include screenshots and provides you with a transcript of your conversation, which can be helpful if you eventually need to escalate your case.

Customer Number 866-727-8920 - by the Numbers

Telefonnummer zum Wählen866-727-8920
Rückruf möglichNEIN
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 9-17 Uhr EST
Beste Zeit zum Wählen9:15 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDirekt zum Menschen
Durchschnittliche Wartezeit
Aktuelle Wartezeit18
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Web
Qualität der Kommunikation84%
Qualität der Hilfe67%
Kundenstimmen6,363
Informationen zuletzt aktualisiertSun Sep 25 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Ourtime.com's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Ourtime.com, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Ourtime.com Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Ourtime.com, da 64,812 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 866-727-8920 beantwortet, sind Cancel My Services, Overcharge on Account, Account Access, Can't Login, Update Account Info und andere Kundendienstprobleme. Das Ourtime.com Call Center, in das Sie anrufen, hat Mitarbeiter von California und ist laut Kunden Mon-Fri 9am-5pm EST geöffnet. Insgesamt hat Ourtime.com eine 1 Telefonnummer. Es ist nicht immer klar, wie man am besten mit Ourtime.com Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Ourtime.com - by phone or otherwise

Während 866-727-8920 die beste gebührenfreie Nummer von Ourtime.com ist, gibt es insgesamt 2 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht darin, GetHuman über Ihr Problem zu informieren und uns versuchen zu lassen, den besten Weg zu finden, um mit ihnen in Kontakt zu treten oder Hilfe für dieses spezielle Problem zu finden. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über Online Help für Customer Service. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Ourtime.com kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Ourtime.com.

What is GetHuman's Relationship to Ourtime.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ourtime.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our SafeLink Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optimum Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like SafeLink or Optimum. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Ourtime.com Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Ourtime.com contacts
Ourtime.com TelefonnummerBEST
Ourtime.com Helpdesk
General customer information

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