Etsy Phone Number

Calling Etsy customer service faster by GetHuman

For Customer Service
Their best help: Helpdesk von Etsy
BETTER: Tell us why you're calling. GetHuman walks you through to resolution with our best tools & follow-up!

Reasons customers like you called recently

I used to sell on etsy and subscribed for the etsy plus subscription. After I lost my...
I order * masks LV I only one order one order cancel******************@***.com Thank...
Ordered on October *th and haven't received my order
Look Im not spending money for an expert tech on a $** order So you can either give...
I keep getting error message when I go to etsy.com says web page is not working. I have...
My account was suspended and I don't know why. I was told to look at the email on how...
We are buyers of etsy and for some reason our accounts are susspended, No emails tellin...
I have tried contacting the shop that I bought a paint by number from and they aren’t a...
My account says suspended and I just opened it
I placed an order, didn’t receive my product and the seller has closed permanently. Hi...
Would like to make a purchase
Dear Etsy,**I’m an Etsy seller and the other day I received an email saying “Your funds...
I am a new etsy seller and i recognized that etsy deducted more money than it should.
I made the mistake of not having my Etsy Shop Payment Account match the name on the pro...
I need to get a media return label. The option not given as an option on the return page.
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Etsy's Phone-Based Customer Care

Etsy is an online marketplace for sellers of handmade crafts, vintage items, and crafting supplies. Products are sold to consumers by independent Etsy.com storefront owners: Etsy is a third-party marketplace and Etsy itself does not create, warehouse or ship any products to customers.

As one of the most successful third-party online marketplaces, it isn't surprising that Etsy gets a lot of requests for customer service. It should be noted, however, that Etsy does not provide phone-based customer service. Those who wish to contact Etsy must open a support ticket.

Why do People Contact Etsy Customer Support?

Contact Etsy customer support for a range of reasons:

  • Technical support with setting up an Etsy store
  • Assistance with an Etsy account
  • Billing issues
  • Disputes between buyers and sellers
  • Trademark disputes
  • Reporting inappropriate listings

Best Practices for Calling Etsy Customer Service

There are several things you can do to help ensure that your request for support from Etsy is handled quickly and professionally:

  • If your issue is with a seller or buyer, try to work it out with that individual before turning to Etsy.com for support. Keep in mind that Etsy is a marketplace where sellers and buyers meet to do business together. Your quickest route to a resolution is through the other party to your transaction.
  • In cases where your issue is not related to a transaction, or your attempts at resolving the issue on your own haven't worked, you'll need to log into your Etsy account and follow the instructions for completing a support request.
  • Be sure to include documentation of your concern, which may include screenshots, copies of correspondence regarding your case, as well as tracking numbers and billing statements.

How do Consumers Feel About Calling Etsy Customer Service?

In general, it appears as though Etsy users are reasonably satisfied with the level of customer support offered by Etsy. Most customer service issues seem to be focused on Etsy sellers, rather than platform management.

What Kind of Issues can Etsy Customer Service Representative Resolve?

An Etsy customer service representative can resolve many issues, including technical issues with the website, billing and payment issues, and addressing disputes between buyers and sellers.

What Can't Be Resolved With a Call to Etsy Customer Service?

Etsy customer service representatives are in a unique position because Etsy is a marketplace Platform and does not directly sell goods to its customers. Disputes that do not fall under Etsy's terms of service may not be resolvable by its customer service department.

Users should also be aware that because there are multiple parties to an Etsy transaction, achieving a resolution may take longer than one might expect from a standard online merchant.

What Should You Do If You Have an Unsuccessful Call with Etsy?

If you are having difficulty resolving an issue through Etsy.com's customer service department, don't give up. You may still have options.

  • The first thing you should do is review your correspondence with Etsy with an eye toward identifying areas of miscommunication or misunderstanding. If you can identify these areas, you can point them out in future communications.
  • Next, write back to Etsy And explain why the resolution they have offered you is unacceptable. Remain calm, polite and stick to the facts. You may find that further communication will provide you the answers or resolution you seek.
  • If your issue involves a dispute with a buyer or seller, you might want to try contacting that individual again. In some cases, a cooling-off period to a resolution of your issues.
  • Etsy does offer a community forum that is frequented by experienced Etsy.com users. Many people find the form to be very useful when it comes to getting issues resolved or developing new approaches for working with Etsy customer service.

Etsy's Best Toll-Free/800 Customer Phone Number

Sie sind hierher gekommen, um die Telefonnummer von Etsy, die aktuelle Wartezeit in Echtzeit und eine Möglichkeit zu sehen, direkt durch die Telefonleitungen zu springen, um direkt zu einem Etsy -Agenten zu gelangen. Es gibt gute und schlechte Nachrichten: Die schlechte Nachricht ist, dass sie keine Telefonnummer haben, aber die gute ist, dass wir sowieso wissen, wie wir Etsy kontaktieren und Ihnen bei Ihrem Problem helfen können. In den letzten 18 Monaten haben 20,316 Kunden wie Sie nach einer Telefonnummer für Etsy gesucht und uns dabei geholfen, zu bestätigen, dass sie keine haben. Häufige Gründe, warum Benutzer versuchen, die Etsy Kundendienstabteilung anzurufen, sind und andere Kundendienstprobleme. Anstatt zu versuchen, Etsy anzurufen, empfehlen wir Ihnen, uns mitzuteilen, welches Problem Sie haben, und sie dann möglicherweise über das Internet zu kontaktieren. Leider hat Etsy derzeit keine Telefonnummern. Es ist nicht immer klar, wie man am besten mit Etsy Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Etsy - by phone or otherwise

Etsy hat zwar keine gebührenfreie Nummer, ist aber auch die einzige Möglichkeit, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Etsy Kunden darin, GetHuman über Ihr oben genanntes Problem zu informieren und uns jemanden finden zu lassen, der Ihnen hilft. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über Online Help für Customer Service. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Etsy kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Etsy.

How GetHuman Helps If Etsy Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Etsy, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our UPS Phone Number page. Or our AAA Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Etsy customers like yourself.

What is GetHuman's Relationship to Etsy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Etsy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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