Toll-free·Calls Tickets·Most popular Houston Astros number
Q:
How do I talk to a live human at Houston Astros?
A:Must choose an option 1-5 or press 6 to leave a message.
Q:
Does Houston Astros offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm CST.The least busy day is Friday, and the most busy day is Thursday. Details
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Monday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Houston Astros phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-5 or press 6 to leave a message.
Here is how our research team describes the way the Houston Astros phone system greets you: Calling to Houston Astros ticket sales and services team. Please note that refunds for any unplayed postseason games will be automatically issued within 14 business days back to your method of purchase. Due to high call volumes and increased wait times, if you would like to purchase single-game tickets, please visit www.astrostickets.com or press 1 to have a link sent to your phone. For mobile ticket questions or if you are having trouble viewing your tickets, please press 2. If you are a current season ticket holder, press 3. For season tickets, group tickets, or nightly suite rentals, press 4. For general ballpark information, please visit www.astros.com or press 5, To leave a voicemail, please press 6, and we will return your call as soon as available.
What are the hours and when should I call?
Houston Astros operates the call center for this 800-278-7672 phone number Mon-Fri 9am-5pm CT.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 157 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Houston Astros phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Houston Astros staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Houston Astros is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 157 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call Houston Astros
In summation, the best day to call Houston Astros is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Houston Astros staffs the call center well on Friday.
Why Customers Call Houston Astros
If you have time to do a bit of reading before you call Houston Astros, we recommend you read over some of our problem-specific articles.
The Houston Astros are a Major League Baseball (MLB) team based in Houston, Texas. They are a member of the American League West division. The franchise was established in 1962 as the Colt .45s, then changed their name to the Astros in 1965 when they moved into the Astrodome, becoming the first indoor baseball stadium. The team's colors are navy blue and orange. The Astros have a rich history, with notable players and accomplishments throughout the years. They have won multiple division titles and made several appearances in the MLB playoffs, including winning the World Series in 2017. The Astros have a dedicated fan base and are known for their strong pitching and offensive power.
The home stadium of the Houston Astros is Minute Maid Park, located in downtown Houston, Texas. Minute Maid Park has been the Astros' home since 2000. It is a renowned baseball venue and features a retractable roof, allowing games to be played regardless of weather conditions. The stadium has a seating capacity of roughly 41,000 and offers fans a vibrant atmosphere to cheer and support the team. Aside from hosting Astros games, Minute Maid Park has also been the site of numerous memorable Major League Baseball events, including the World Series. Its central location makes it easily accessible for fans and contributes to the unique charm of attending a game at the home of the Houston Astros.
You can find the schedule for Houston Astros games on the official Houston Astros website. Simply go to the website and navigate to the "Schedule" section. There, you will find a comprehensive and up-to-date schedule of all the Astros games, including the dates, times, and opponents. Additionally, you can also find the Astros' schedule on various sports websites and apps, as well as on local news outlets. These sources often provide additional information such as TV broadcast details and ticketing information. Make sure to check these platforms regularly for any updates or changes to the Astros' schedule during the season.
Click the link above to get answers to just about any Houston Astros customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Houston Astros Customer Service Contacts
There are of course other ways to contact Houston Astros customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Houston Astros customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Houston Astros's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Houston Astros agent. This phone number is Houston Astros's best phone number because 942 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-278-7672 include and other customer service issues. Rather than trying to call Houston Astros first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Houston Astros has 1 phone number. It's not always clear what is the best way to talk to Houston Astros representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Houston Astros. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Houston Astros. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.