Contact Xbox

The best of the 3 ways to get in touch with Xbox by GetHuman

Xbox Phone Number
800-469-9269 · Kundendienst
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Xbox rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Xbox Live Chat
Xbox customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Xbox:

U guys took **** dollers from me I have no idea why us took that much money
Cancle Xbox game pass need my refund back i did not know y'all taking money for each m...
I purchased an NBA *K** **th Anniversary Edition for $**.** and received an NBA *K** ga...
I’ve refunded fifa ** preorder and I still haven’t had the money back, this refund was...
I have made a pre order in July for fifa ** but it disappeared so I done it again in au...
In august i pre ordered fifa ** ultimate edition because there were some benefits if yo...
Ho prenotato fifa e mi sono stati scalati * volte i soldi... *Vorrei avere indietro uno...
I've been charged £**.** and have no account with you*I am RACHEL EMANUEL bank have gi...
Someone used my card without consent and I need a refund
It’s a throw someone to take your money out of my
How come I bought at ** month card and it didn't give me what i paid for? is this for r...
I was connecting my Xbox from my phone to my console and then I turned it on and I got...
Hi! I was wondering how to get rid of Strict NAT type.
My Xbox one was freezing and wouldn’t load any games. I decided to factory reset it, an...
I have pre ordered call of duty vanguard and it says the open beta is September **th an...
More customer issues

Help me with my issue

Xbox contact information - compared

Above are our top recommendations for how to contact Xbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Xbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Xbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Xbox across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
38 min592
Live Chat
59 min418
Online Help
<80 Std1660

Does GetHuman work with Xbox?

GetHuman does not work directly with Xbox's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!