Contact Xbox

The best of the 3 ways to get in touch with Xbox by GetHuman

Xbox Phone Number
800-469-9269 · Kundendienst
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Xbox rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Xbox Live Chat
Xbox customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Xbox:

I ordered gold subscription by accident an immediately upgraded to game pass. Need a cr...
Same has happened to me as well, my xbox powers up well but as soon as i try to pick an...
It talk about my account need to be fix on my on xbox one
I'm trying to log into Apex legends but can't get passed the title screen. I have anoth...
we have been charged £**.** through x box yet it was cancelled and not been used for ov...
The fan is making a ticking noise
Cancel everything bought from the **th of feb to the **th of february. And refund the...
My xbox series x will not boot up games i downloaded, after it had been working for abo...
Nothing on my Xbox is installing or update
My down load of call of duty won’t work
Paid for a digital download and it has downloaded but says I need to either insert the...
I don’t know my email or password just know my gamer tag it’s saywhatnow**
I can not creat a Xbox live account nor can I recover my past gamertag after switching...
I want to cancel being charged over and over NOXbox anymore
Question about charges on Xbox account and Microsoft
More customer issues

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Xbox contact information - compared

Above are our top recommendations for how to contact Xbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Xbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Xbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Xbox across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
38 min592
Live Chat
59 min418
Online Help
<90 Std1634

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