Contact Xbox

The best of the 3 ways to get in touch with Xbox by GetHuman

Xbox Phone Number
800-469-9269 · Kundendienst
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Xbox Live Chat
Xbox customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
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Recent reasons customers contacted Xbox:

I need to talk to real person about my account cant talk threw email i can only do it t...
My xbox server are of how do I fix it
My cousins bought fifa points using my Xbox account while I was a sleep! I want to get...
Someone bought from my account. I did not make this purchase
I performed a hard reset on the Xbox ***, it is now stuck on langues setting
A Microsoft person in a formun said to factory reset my Xbox. And it still will not con...
My Xbox wireless controller stopped working so I want to figure out how I can still be...
My account was banned, I have no clue why, no explanation. I deadass didn’t go anything wrong
My console won't connect to wifi and need a way to fix it that isn't a way that I've al...
Sims * DLC not there that I paid for after switching to Game Pass Ultimate
I have multiple Xboxes at my house and I don't see why I have to buy one game four time...
I need to speak to Someone about an Xbox card But a $** Xbox card and I cannot get the...
I need to recover my old gamer tag
I’ve been billed for Xbox live for years and I don’t even have an Xbox. I need to cancel this
More customer issues

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Xbox contact information - compared

Above are our top recommendations for how to contact Xbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Xbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Xbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Xbox across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
800-469-9269
Kundendienst
38 min592
Live Chat
Kundendienst
59 min418
Online Help
Kundendienst
<92 Std1597

Does GetHuman work with Xbox?

GetHuman does not work with Xbox's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Xbox at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Xbox's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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