Contact National Grid

The best of the 5 ways to get in touch with National Grid by GetHuman

National Grid Phone Number
800-642-4272 · Kundendienst
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National Grid Live Chat
Unfortunately, National Grid does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted National Grid:

I want to find out if National Grid came on my property and made a mess of trees and sh...
Inquiring about solar panels
I forgot my login email and password because my device im signed in on is broke
Our power is out completely. We are wondering when we can expect getting power back.
I cannot access my online account and have Questions with Nelnet charge for March ****.
I would like to pay my bill
Trying to reach a live person to talk about my bill.
I want to end my service on July ** ****
I have a new bank card being issued to me, but have'nt received yet.*My GRID repayment...
I need to pay my utilities bill
I need to request a disconnect notice from National Grid so I can have HEAP pay my elec...
I need to up service at new apartment (address **** Lexington Avenue, Apt. **, New York...
More customer issues

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National Grid contact information - compared

Above are our top recommendations for how to contact National Grid, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact National Grid by looking at which ones are the fastest and which ones other customers recommend the most for solving National Grid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact National Grid across the following mediums: Phone, Web.

Phone number / contactWaitVotes
5 min77
15 min212
Online Help
<2 Std310
NYC Metro Area Kundendienst
2 min345
Internationaler Kundenservice
6 min380

Does GetHuman work with National Grid?

GetHuman does not work with National Grid's customer support operations, directly or in any other way. GetHuman has no partnership or relation to National Grid at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check National Grid's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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