Contact National Grid

The best of the 5 ways to get in touch with National Grid by GetHuman

National Grid Phone Number
800-642-4272 · Kundendienst
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real National Grid rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

National Grid Live Chat
Unfortunately, National Grid does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted National Grid:

I have not received a bill and I usually pay it by now. I do not want to be billed a l...
Calling about power outage
I did not receive December's bill--I also keep a spreadsheet detailing usage so I need...
I need change name for bill
I need to open an account for a new apartment. I am moving to a new unit at *** Morris...
Hi,*My bill is on my mom’s name i want to change it to my name how can i do that?*Thank you
We need to change our business billing address
I want to change my middle initial of my name to my specify my full middle name. My Re...
Pay bill hhhhhhhhhhhhhhhhgggggggggggggggffffffffff
I am simply trying to make a payment but am unable to find my account number anywhere
Please cancel my services immediately at ***-*** Teall ave ** Syracuse New York...
need to reschedule delivery
Need to reschedule delivery
Need to cancel service TODAY at apartment
More customer issues

Help me with my issue

National Grid contact information - compared

Above are our top recommendations for how to contact National Grid, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact National Grid by looking at which ones are the fastest and which ones other customers recommend the most for solving National Grid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact National Grid across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-642-4272
Kundendienst
5 min77
800-322-3223
Kundendienst
15 min212
Online Help
Kundendienst
<2 Std317
718-643-4050
NYC Metro Area Kundendienst
2 min352
781-907-1000
Internationaler Kundenservice
10 min387

Does GetHuman work with National Grid?

GetHuman does not work directly with National Grid's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!